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SolarWinds Software and Solutions

SolarWinds NPM
26 reviews
19 discussions
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SolarWinds IPAM
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SolarWinds Virtualization Manager
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SolarWinds Database Performance Analyzer
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Loggly
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SolarWinds Kiwi Syslog Server
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Solarwinds Web Performance Monitor
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SolarWinds User Device Tracker
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SolarWinds VoIP & Network Quality Manager
Network Monitoring Software
SolarWinds Log Analyzer
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SolarWinds Serv-U Managed File Transfer ...
Managed File Transfer (MFT)
SolarWinds Serv-U File Transfer Protocol...
Managed File Transfer (MFT)
SolarWinds Server Configuration Monitor
Configuration Management
SolarWinds Service Desk
IT Service Management (ITSM)
SolarWinds Database Performance Monitor
Database Development and Management

SolarWinds Reviews

RP
Senior Vice President and CIO at a financial services firm with 201-500 employees
Real User
Top 10
Lets us track down brownouts in a multi-host, multi-guest virtual environment

Pros and Cons

  • "As we look to add more servers to our virtual environment and to understand the impact, the solution allows us to dig into the historical charts related to capacity planning."
  • "The solution's network discovery and node addition processes need more work."

What is our primary use case?

We have been making use of the most recent version.

We use it for monitoring our uplink ports on our routers and switches. We also use it to monitor our servers and we utilize its disc space and processor memory. We do the same thing for the routers and switches.

How has it helped my organization?

An improvement the solution has brought to our organization is that it enables us to track down what I call brown outs in a multi-host, multi-guest virtual environment. It allows us to see why and when this occurred and to know what else was transpiring at the time that we had received an end-user complaint of the system running slowly. 

What is most valuable?

As we look to add more servers to our virtual environment and to understand the impact, the solution allows us to dig into the historical charts related to capacity planning. It also gives us visibility of spikes and allows us to track down the reasons for their occurrences. So too, it makes room for potential processes that have gotten hung or runaway and to know when it's time to reboot a server or service. 

What needs improvement?

The solution should make things easier to set up on a node by node basis. When turning on the network scanning to try to set up nodes, it has a tendency to grab everything in site, every port on a firewall, for example. One should have the option of picking through these before they're automatically added, so that there should be no need to go through them manually and delete them. The solution's network discovery and node addition processes need more work. Once the nodes have been added, there is a need to go in and delete them manually. 

I cannot think of additional improvements that are worth mentioning. The solution does a pretty good job all around. 

For how long have I used the solution?

We have been using some version of SolarWinds for 20 years.

What do I think about the stability of the solution?

The solution is very stable. We don't see many outages of the actual platform. The sole exception would concern us taking a process in which we would be restarting it on a monthly basis. 

What do I think about the scalability of the solution?

The solution is very scalable. I've never seen a problem with this.

I don't have any plans to increase the usage in the future. I would not say that the solution is being extensively used, as we're not necessarily monitoring everything that we could, there being no need for some of this in our environment. I would make use of the performance monitor should I wish to dive deeper into a running system for detailed analysis.

How are customer service and technical support?

As I have been using the solution for so long, I have not had any need for technical support. 

Which solution did I use previously and why did I switch?

I have used other products prior to SolarWinds NPM. I switched because the solution provides a consolidated view of everything. 

How was the initial setup?

A moderate level of knowledge of the product's use is required for installation. 

The initial installation occurred a long time ago. While, for me, this process would not take long, somebody who is new and who has never used the solution may take a day or two to do installation and to become fully up to speed of what is being added, the reason for doing so and how the solution should be configured. 

Installation is not easy for a person who lacks the requisite experience. 

What about the implementation team?

I did the integration myself. 

What's my experience with pricing, setup cost, and licensing?

I renewed the licenses around two-and-a-half to three years ago and do not have the relevant numbers off the top of my head. 

What other advice do I have?

I would estimate there are three insfrastructure managers, with myself as the head of the IT department. There is at least one other technician working on the wide area, local area network.

My advice to others is to add their nodes manually, not to let the network discovery and auto ad run.

I rate SolarWinds NPM as an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Umair (Abu Mohaymin) Akhlaque
Enterprise Solutions & Services Head at Duroob Technologies
Real User
Top 5Leaderboard
Stable with great functionality and perfect for mid-sized companies

Pros and Cons

  • "It's a very good tool and a very stable tool."
  • "They have had a rather large security breach in the past. It's cost some companies customers."

What is our primary use case?

If a customer is looking for a monitoring box solution, a medium-scale customer, and he's looking for something that can manage servers, routers, storage, applications, basic monitoring for applications, to cover everything, then SolarWinds is the right choice. However, he has to be a mid-tier customer. He cannot be an enterprise customer. If they are an enterprise customer, then SolarWinds is not the right choice as it will start to slow down.

What is most valuable?

It's a very good tool and a very stable tool. 

For a medium-sized customer, it has everything that you're looking for.

It has all kinds of functionality that any network team or monitoring team is looking for. It's easy to integrate with any other tool, as it has an open database. It's easy to implement and has a very nice user experience.

What needs improvement?

One of the problems that SolarWinds has is when the data becomes too big, it will start getting slower. 

It's not at all for enterprise customers. I don't recommend enterprises to go for SolarWinds. They should go for a bigger tool.

They have had a rather large security breach in the past. It's cost some companies customers. 

For how long have I used the solution?

I've been dealing with the solution for ten years as a partner at least. It's been a long time. I've used it for about a decade at this point in that capacity. I've been dealing with SolarWinds for almost more than 17 or 18 years, personally.

What do I think about the stability of the solution?

The solution is stable. There are no bugs or glitches. It doesn't crash or freeze. It's reliable.

What do I think about the scalability of the solution?

We have three to four customers on the solution.

It's best for a mid-tier company, and not a large enterprise. 

How are customer service and technical support?

Technical support is okay.

The only problem that they have is that last year they had a security hack issue. That is something that was a big problem SolarWinds in the market, as everybody is scared to use SolarWinds. They still have managed customers. Still, I have to say, there are very few customers that they don't have SolarWinds.

Whenever I go for meetings for security or monitoring or anything, I find some engineers still using SolarWinds. They may not be using it a lot, however, they are still using it for more than monitoring. Still, people did lose customers over it. 

How was the initial setup?

The initial setup is very easy and quite straightforward. It's not overly difficult or complex. 

The implementation is fast and doesn't take more than a month or a month and a half. 

We only need one consultant to handle implementation. 

What about the implementation team?

We are able to handle the setup for our clients. 

What's my experience with pricing, setup cost, and licensing?

The licensing process is pretty simple. it's not too complex. 

What other advice do I have?

We've done a couple of implementations at this point. We're actually a partner. 

For a mid-tier customer, I would rate the solution at about an eight.

I'd recommend the solution t a mid-tier customer. I wouldn't if the company was quite sizable. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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SolarWinds Questions

Miriam Tover
Content Specialist
IT Central Station
Sep 16 2021

If you were talking to someone whose organization is considering SolarWinds Server and Application Monitor, what would you say?

How would you rate it and why? Any other tips or advice?

Miriam Tover
Content Specialist
IT Central Station
Sep 16 2021

How do you or your organization use this solution?

Please share with us so that your peers can learn from your experiences.

Thank you!

Miriam Tover
Content Specialist
IT Central Station
Sep 16 2021

Please share with the community what you think needs improvement with SolarWinds Server and Application Monitor.

What are its weaknesses? What would you like to see changed in a future version?

Julia Frohwein
Content and Social Media Manager
IT Central Station
Sep 16 2021

Hi,

We all know it's really hard to get good pricing and cost information.

Please share what you can so you can help your peers.

Ravi KhanchandaniLicenses for SAM can be really expensive if you go by the traditional model of… more »
Miriam Tover
Content Specialist
IT Central Station
Sep 16 2021

Hi Everyone,

What do you like most about SolarWinds Server and Application Monitor?

Thanks for sharing your thoughts with the community!

Ravi KhanchandaniAppStack & AppInsights are great features to explore.  AppStack shows up a… more »
Mihai CristeaOne of the most valuable features are the reports. They're pretty good. Also… more »
Julia Frohwein
Content and Social Media Manager
IT Central Station
Sep 15 2021

If you were talking to someone whose organization is considering SolarWinds NPM, what would you say?

How would you rate it and why? Any other tips or advice?

Julia Frohwein
Content and Social Media Manager
IT Central Station
Sep 15 2021

How do you or your organization use this solution?

Please share with us so that your peers can learn from your experiences.

Thank you!

Julia Frohwein
Content and Social Media Manager
IT Central Station
Sep 15 2021

Please share with the community what you think needs improvement with SolarWinds NPM.

What are its weaknesses? What would you like to see changed in a future version?

Miriam Tover
Content Specialist
IT Central Station
Sep 15 2021

Hi,

We all know it's really hard to get good pricing and cost information.

Please share what you can so you can help your peers.

Chetan WoodunSolarWinds has recently introduced a change, or rather a payment option to pay… more »
Miriam Tover
Content Specialist
IT Central Station
Sep 15 2021

Hi Everyone,

What do you like most about SolarWinds NPM?

Thanks for sharing your thoughts with the community!

Miriam Tover
Content Specialist
IT Central Station
Sep 13 2021

Hi Everyone,

What do you like most about SolarWinds NetFlow Traffic Analyzer?

Thanks for sharing your thoughts with the community!

Miriam Tover
Content Specialist
IT Central Station
Sep 13 2021

If you were talking to someone whose organization is considering SolarWinds NetFlow Traffic Analyzer, what would you say?

How would you rate it and why? Any other tips or advice?

Julia Frohwein
Content and Social Media Manager
IT Central Station
Sep 13 2021

How do you or your organization use this solution?

Please share with us so that your peers can learn from your experiences.

Thank you!

Julia Frohwein
Content and Social Media Manager
IT Central Station
Sep 13 2021

Please share with the community what you think needs improvement with SolarWinds NetFlow Traffic Analyzer.

What are its weaknesses? What would you like to see changed in a future version?

Miriam Tover
Content Specialist
IT Central Station
Sep 13 2021

Hi,

We all know it's really hard to get good pricing and cost information.

Please share what you can so you can help your peers.

Miriam Tover
Content Specialist
IT Central Station
Sep 13 2021

If you were talking to someone whose organization is considering SolarWinds Network Configuration Manager, what would you say?

How would you rate it and why? Any other tips or advice?

Julia Frohwein
Content and Social Media Manager
IT Central Station
Sep 13 2021

How do you or your organization use this solution?

Please share with us so that your peers can learn from your experiences.

Thank you!

Julia Frohwein
Content and Social Media Manager
IT Central Station
Sep 13 2021

Please share with the community what you think needs improvement with SolarWinds Network Configuration Manager.

What are its weaknesses? What would you like to see changed in a future version?

Julia Frohwein
Content and Social Media Manager
IT Central Station
Sep 13 2021

Hi,

We all know it's really hard to get good pricing and cost information.

Please share what you can so you can help your peers.

Miriam Tover
Content Specialist
IT Central Station
Sep 13 2021

Hi Everyone,

What do you like most about SolarWinds Network Configuration Manager?

Thanks for sharing your thoughts with the community!

Julia Frohwein
Content and Social Media Manager
IT Central Station
Sep 13 2021

If you were talking to someone whose organization is considering SolarWinds Network Device Monitor, what would you say?

How would you rate it and why? Any other tips or advice?

Julia Frohwein
Content and Social Media Manager
IT Central Station
Sep 13 2021

How do you or your organization use this solution?

Please share with us so that your peers can learn from your experiences.

Thank you!

Miriam Tover
Content Specialist
IT Central Station
Sep 13 2021

Please share with the community what you think needs improvement with SolarWinds Network Device Monitor.

What are its weaknesses? What would you like to see changed in a future version?

Miriam Tover
Content Specialist
IT Central Station
Sep 13 2021

Hi,

We all know it's really hard to get good pricing and cost information.

Please share what you can so you can help your peers.

Miriam Tover
Content Specialist
IT Central Station
Sep 13 2021

Hi Everyone,

What do you like most about SolarWinds Network Device Monitor?

Thanks for sharing your thoughts with the community!

Syed Waliullah
User at a university with 5,001-10,000 employees
Aug 26 2021

Hi professionals,

I work at a university (size: 5000-10000). 

At the moment, I'm looking at SolarWinds NPM and Riverbed NetIM. Can you please share with me the main differences between these two solutions?

I appreciate your help.

Vijay Karadi
User at Karadi
Aug 07 2021

Hello, 

I'm looking for alternatives to SolarWinds NPM as it is expensive for my budget and has poor performance.

Please share your suggestions and why you recommend choosing another solution.

Shibu Babuchandran H5 has developed a solution that provides to the network administrators a… more »
Julia Frohwein
Content and Social Media Manager
IT Central Station
Jul 17 2021

How do you or your organization use this solution?

Please share with us so that your peers can learn from your experiences.

Thank you!

Miriam Tover
Content Specialist
IT Central Station
Jul 17 2021

If you were talking to someone whose organization is considering SolarWinds Network Automation Manager, what would you say?

How would you rate it and why? Any other tips or advice?

Miriam Tover
Content Specialist
IT Central Station
Jul 17 2021

Please share with the community what you think needs improvement with SolarWinds Network Automation Manager.

What are its weaknesses? What would you like to see changed in a future version?

Julia Frohwein
Content and Social Media Manager
IT Central Station
Jul 17 2021

Hi,

We all know it's really hard to get good pricing and cost information.

Please share what you can so you can help your peers.

Julia Frohwein
Content and Social Media Manager
IT Central Station
Jul 17 2021

Hi Everyone,

What do you like most about SolarWinds Network Automation Manager?

Thanks for sharing your thoughts with the community!

Julia Frohwein
Content and Social Media Manager
IT Central Station

If you were talking to someone whose organization is considering SolarWinds Network Configuration Manager, what would you say?

How would you rate it and why? Any other tips or advice?

Ravi KhanchandaniThe NCM is a very useful tool for managing your network device configuration… more »
Miriam Tover
Content Specialist
IT Central Station

Hi Everyone,

What do you like most about SolarWinds Netflow Traffic Analyzer?

Thanks for sharing your thoughts with the community!

Julia Frohwein
Content and Social Media Manager
IT Central Station

If you were talking to someone whose organization is considering SolarWinds Network Device Monitor, what would you say?

How would you rate it and why? Any other tips or advice?

Miriam Tover
Content Specialist
IT Central Station

How do you or your organization use this solution?

Please share with us so that your peers can learn from your experiences.

Thank you!

Miriam Tover
Content Specialist
IT Central Station

Please share with the community what you think needs improvement with SolarWinds Network Device Monitor.

What are its weaknesses? What would you like to see changed in a future version?

Julia Frohwein
Content and Social Media Manager
IT Central Station

Hi,

We all know it's really hard to get good pricing and cost information.

Please share what you can so you can help your peers.

Julia Frohwein
Content and Social Media Manager
IT Central Station

If you were talking to someone whose organization is considering SolarWinds Network Automation Manager, what would you say?

How would you rate it and why? Any other tips or advice?

Julia Frohwein
Content and Social Media Manager
IT Central Station

Please share with the community what you think needs improvement with SolarWinds Network Automation Manager.

What are its weaknesses? What would you like to see changed in a future version?

Julia Frohwein
Content and Social Media Manager
IT Central Station

Hi,

We all know it's really hard to get good pricing and cost information.

Please share what you can so you can help your peers.

Miriam Tover
Content Specialist
IT Central Station

Hi Everyone,

What do you like most about SolarWinds Network Automation Manager?

Thanks for sharing your thoughts with the community!