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Genpact vs IBM

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
Genpact
Based on 2 reviews.
IBM
Based on 1958 reviews.
Latest Research
Overview
Genpact Limited is a multinational business process outsourcing and information technology services company, domiciled in Bermuda with executive headquarters in New York. The company reported net revenues of $2.1 billion Genpact has 73 delivery centers and a presence in 25 countries worldwide. Genpact began in 1997 as a business unit within GE. Its charter was to provide business process services to GE's businesses, with the goal of enabling outstanding efficiencies. During the eight years that followed, Genpact began to manage a wide range of processes across GE's financial services and manufacturing businesses.International Business Machines Corporation is an American multinational technology and consulting corporation, with headquarters in Armonk, New York. IBM manufactures and markets computer hardware, middleware and software, and offers infrastructure, hosting and consulting services in areas ranging from mainframe computers to nanotechnology. The company originated in 1911 as the Computing-Tabulating-Recording Company through a merger of the Tabulating Machine Company, the International Time Recording Company, and the Computing Scale Company.
Sample Customers
Genpact Cora SeQuence
South West Water, Atkins, Wolters Kluwer, Hazera Genetics, GeRAP, Aon Hewitt, Atos Origin, SwiftTrade
Genpact Finance and Accounting Outsourcing
MGM Resorts
Genpact Order-to-Cash BPO
Penske Corporation
Genpact Service Desk Outsourcing
Ironshore
Genpact Cora OrderAssist
Everest Group
IBM Order Management
Williams-Sonoma, Telus, Avalara, VolkerHighways, ISE Commerce, Frontline, UniCredit Group
IBM Case Foundation
Suncorp Group Limited
IBM BPM
Barclays, EmeriCon, Banca Popolare di Milano, CST Consulting, KeyBank, KPMG, Prolifics, Sandhata Technologies Ltd., State of Alaska, Humana S.A., Saperion, esciris, Banco Espirito Santo
IBM Business Automation Workflow
Key Bank, Barclays, Control€xpert, MIR Insurance Brokers, Conqord Oil
IBM Finance and Accounting Outsourcing
Animas, Unilever Europe
IBM Order-to-Cash BPO
Lion Brewery (Ceylon) PLC, Animas
IBM Service Desk Outsourcing
Kalibrate Pty. Ltd.
IBM Cloud Services
American Airlines, Bitly, Apprenda, Runkeeper, Honda
IBM Analytics Services
Emory University Hospital, BlocPower
Popular Solutions
Top Industries
Computer Software Company
31%
Comms Service Provider
17%
Energy/Utilities Company
8%
Government
7%
Computer Software Company
28%
Comms Service Provider
18%
Financial Services Firm
11%
Government
6%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
No Data Available
Review 1 of 5
Customer Service
Review 1 of 1
Review 1 of 30
Technical Support
No Data Available
No Data Available
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