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2018-08-07T08:19:00Z

What is your experience regarding pricing and costs for LogicMonitor?

3

Hi,

We all know it's really hard to get good pricing and cost information.

Please share what you can so you can help your peers.

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2020 Answers

author avatar
Top 5LeaderboardReal User

LogicMonitor is competitively priced at the same level as other vendors, like Datadog.

2021-01-13T09:11:00Z
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Top 5Consultant

It's an enterprise-grade solution and competitively priced compared to the other solutions that are out there. If it were extortionately expensive, we wouldn't be using it. If it weren't doing what we needed it to do, we wouldn't be using it. Our organization is not huge, but LogicMonitor is worth every penny that we pay for it. I've never heard anyone say, "I'm not sure that we're getting good value for money from this product." It's integral to our business. When you compare it to competitors, maybe some of the competitors' products are going to be a bit cheaper, but it comes down to the functionality that you're getting. You're paying for what you're getting, so I would say it's good value for money.

2020-12-14T06:56:00Z
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Top 5MSP

As a managed services provider, the licensing model that LogicMonitor provides us is excellent. We are able to scale up and scale down as needed. The pricing is reasonable for the amount of features and support that they provide. As a managed service provider, we have the highest level of licensing that they offer, so we don't have any extra fees. I believe there are some add-ons for some of the lower tiers of LogicMonitor service, but that's not something that we use with our agreement.

2020-10-06T06:57:00Z
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Top 5Real User

The licensing side of things with LogicMonitor, is quite simple. It is one license per device. LMCloud and LMConfig is slightly different but still a simple model. The standard license it's very straightforward versus my previous vendor where there was like six different tiers of licensing on the devices that you're monitoring based on the number of metrics they were getting per device. From what I understand, they are bringing out a number of new features, where there will be a different licensing model for those features. So, it will be interesting to see how that comes about and affects things. However, today it hasn't been too bad. It has been a very straightforward licensing model.

2020-09-07T05:57:00Z
author avatar
Top 5Real User

I don't know what we spend on LogicMonitor, but I know that Cisco Prime is a multiple six-figure solution. Therefore, I know we are saving at least several hundred thousand dollars in that we're not buying Cisco Prime. We pay for the enterprise tech support.

2020-06-25T10:53:00Z
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Top 5Real User

We have a separate team involved in licensing. I wasn't involved in that.

2020-06-16T08:37:00Z
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Top 10Real User

It definitely pays for itself in the amount of time we're not spending with false errors or things that we haven't quite dealt with monitoring. It has been good cost-wise.

2020-06-14T08:03:00Z
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Top 10Consultant

I don't know much about the pricing. My manager handles that. But I believe that, at least from his comments, the pricing is pretty reasonable for the licensing that we have.

2020-06-10T08:01:00Z
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Top 5Real User

It's affordable. The price we get per license is a lot cheaper than what we were getting with some of the other tools. There are other monitoring tools out there that are cheaper, but what you get with LogicMonitor, out-of-the-box, makes it worth the cost. It works well.

2020-05-28T06:26:00Z
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Top 10MSP

My understanding is that the LogicMonitor is not the least expensive tool, but you get what you pay for, so it's probably worth it.

2020-05-27T08:03:00Z
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Top 5Real User

It's worth the money. I found LogicMonitor to be a good partner for our business. I really consider it a partner because it does so much for us in the background. I don't find there to be a lot of additional overhead given the ease of the installation and the ease of use. Really, it's just day-to-day usage. I don't find there to be a whole lot of overhead.

2020-05-27T08:03:00Z
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Top 5Real User

Aside from the standard licensing of the solution, if you would like to implement other features, like what we did just now with the configuration management, there are extra costs.

2020-05-24T06:44:00Z
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Top 5Reseller

I am pretty sure that it is a one-off licensing fee with no hidden costs.

2020-05-20T06:53:00Z
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Top 10Real User

LogicMonitor is not the cheapest by any means, but it's also not the most expensive. From a licensing point of view, as far as we were aware, it's sort of middle of the road. It certainly has the value for money given the scale, time saved, and efficiencies that we've gained from it. It has been very worthwhile. We've not had any other costs as this is a cloud based solution. Therefore, you don't need much, if any, infrastructure to monitor. There are a few add-ons along with bits and pieces if you want to monitor certain types of infrastructure or clouds. It is then you might need an add-on. Largely, the costs are upfront and well-known.

2020-05-20T06:52:00Z
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Top 10Real User

Pricing seems to be on par with other solutions. For what we get, I think it's a very fair price. They do it based on devices and they have certain levels of the types of monitoring inside those. I haven't gone back and really looked at the differences there, since what we're subscribed to is working well for us at this point.

2020-05-20T06:52:00Z
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Real User

The setup is fast and easy, so much monitoring in place from the beginning to choose from. Cost is based on packages 50, 100, 250, and it's priced per monitored unit. Really flexible.

2019-02-12T12:08:00Z
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Real User

Talk to them; I am sure you will find a good solution together.

2019-02-11T08:02:00Z
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Consultant

The setup of the product is very quick and easy. I don't deal with the pricing, but the licencing model based on each node monitored makes it easy to know how many licences you need.

2019-02-08T19:30:00Z
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User

Talk to them about the price. It is probably cheaper than you think.

2018-08-20T21:04:00Z
author avatar
Real User

The price is a bit stiff (pricey).

2018-08-07T08:19:00Z
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