We all know it's really hard to get good pricing and cost information.
Please share what you can so you can help your peers.
There are licensing fees. When you compare with Laserfiche and M-Files, IBM is expensive.
We don't have other costs, except for license and support. If you buy the software you can get one year support free of cost. When it is upgrading the PMR and product level issues, there are technical discussions with the vendors. So those things are free of cost provided by the vendors.
It's IBM, it's always expensive.
There's just a standard licensing fee. There aren't additional hidden costs to worry about. For example, a company wouldn't need to pay extra for access to technical support.
Nowadays, clients are looking at pricing as one of the major factors. For IBM products, they always think it is expensive for them. We are still educating our clients on the IBM FlexPoints licensing.