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2018-06-19T08:17:00Z

What is your experience regarding pricing and costs for Centreon?

18

Hi,

We all know it's really hard to get good pricing and cost information.

Please share what you can so you can help your peers.

ITCS user
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1717 Answers

author avatar
Top 5Reseller

Their licensing model is really easy. You have one license and you have access to all the features, compared to other tools where you have to purchase add-ons. And since you can track anything in this tool, it's easy to integrate new hosts. It's fairly easy to replace older versions of other monitoring tools and you can save a lot.

2021-01-13T09:11:00Z
author avatar
Top 5Real User

I recommend looking at the trial version.

2020-12-20T08:21:00Z
author avatar
Top 5MSP

Looking at this product from a pricing perspective, you need to consider the differences between developing your own solution in-house and buying one. There is always going to be a certain amount of time that you have to spend to customize and get to know a tool, but the fact that you have access to the support is a really big plus because it makes it so that things are done in a more uniform way. The pricing works out well for us, given our environment and where we are.

2020-12-17T09:13:00Z
author avatar
Top 10Real User

My management has had some issues with the pricing, primarily due to the fact that we actually are currently still a Centreon partner in Asia. Unfortunately, we were not able to really capitalize on the partnership, so we are ending the partnership. We are moving from the expensive Centreon Enterprise edition and downgrading to the IT edition. You could infer from that there are issues with pricing, however, had we been able to successfully sell Centreon or Centreon-based services to more customers, we might have stayed on Centron Enterprise. Since it's just for a few customers, the Enterprise edition does not make sense due to the rather high pricing.

2020-12-02T10:27:52Z
author avatar
Top 5Reseller

The solution is affordable. The price isn't so high compared to other solutions. The price is negotiable, e.g., you can get a very good price at 20,000 devices if you can commit for several years. Centreon is always available to develop new plugins when needed. The most important thing is that their maintenance account yearly subscription fee includes the fact that they will maintain the new plugins that you requested them to deliver.

2020-08-11T06:17:00Z
author avatar
Top 5Real User

If you need basic monitoring without dashboards, just monitoring, the plugins are very useful and really cheap. If you want a more complete solution with dashboards and reporting, the EMS solution is great and it is not that much more expensive. It's a good value. Really good.

2020-06-18T08:15:00Z
author avatar
Consultant

The pricing starts at around 5000 euro. However, this depends on: * Your environment * The size of your host * How many hosts that you have. * How many remote pollers that you have. * If you want to use the Monitoring Business Intelligence or Centreon MAP functionalities. You purchase a package. You have a support contract (there is also a platinum support contract) and it is per module. That means you have to pay, e.g., for the MBI module or the BAM module. Or, if you want to save a lot of money, you can pay for IMP, which is the complete package. The pricing setup costs and licensing weren't very good in the past. The customers generally said the pricing of Centreon was fair and cheap if you compared it with other solutions. However, in the last few years, Centreon changed the license model multiple times, telling us the current model will not be stable. Many of our customers were confused about the many changes with the increasing license costs. Our customers wanted to get the support and contact person of their countries. The business investments of our customers are well planned for the next few years, not just the next two years, but this was the way Centreon thought in the past. Our customers want a stable, attractive base for investing that they can call upon. We were able to figure out a solution with Centreon for every single customer to solve this problem in the past. For the future, it would be nice if they have a more stable pricing model. Centreon has told us that they know about the issue, and they will try to adjust it to make it better in the future.

2019-06-16T07:23:00Z
author avatar
Real User

The solution is very effective, despite the low price.

2018-11-15T10:12:00Z
author avatar
Real User

I think Centreon's pricing is fair, especially given the criticality of our system. They were cheaper than the other solutions. I understand Centreon is going to North America now. They were smaller when we got it, and the pricing was fair. It took us a while to get in contact with sales, which was a little weird, but once we did and they knew we were serious, the pricing was fair. The licensing terms were pretty straightforward. I believe it was based on the number of hosts.

2018-11-12T09:12:00Z
author avatar
Real User

I deal with technical parts, not with the costs. In terms of licensing, the big question will be the ability to be flexible with the scale of design.

2018-10-28T09:33:00Z
author avatar
Real User

As a Centreon partner, the pricing is good. We get a discount. It's a really good product so I would say the pricing is correct.

2018-09-09T05:40:00Z
author avatar
Real User

I have no idea how much it costs.

2018-06-28T06:31:00Z
author avatar
Real User

Excellent value.

2018-06-27T12:45:00Z
author avatar
Real User

Centreon is an open source product. Thus, there is no need for licensing. Buy some support days from Centreon and work together with them.

2018-06-24T08:17:00Z
author avatar
Real User

The pricing is acceptable.

2018-06-24T08:17:00Z
author avatar
Real User

It's quite expensive when you use the Enterprise version, but if you compare it to other providers, it's more like a middle-of-the-line product. It's always good to have a price that is lower, but I would say the price is okay because we get very good support and if we have any other issues we can always contact them. There has never been a time when I didn't get help from them, so I would say the price is quite okay. In terms of licensing, you have to think through if the components that need licensing are really needed. For example, the Map module: If you don't need a map to be shown, I don't see a point in paying for those licenses, if you just use it a couple of times a month or a couple of times a week. Think through what your needs are and whether those needs really require that kind of advanced solution where you need to pay for licenses. You can use the Centreon free version and get the main features. The licensing part is, I would say, only for bigger customers who have the option to pay more and who really need those kinds of modules, fancy reports, etc.

2018-06-20T08:23:00Z
author avatar
Real User

Open source solutions can be very cost effective for an organization looking for a product that can be quickly implemented, as there is no initial cost and there are no license renewal fees. However, it is important to take into consideration some of the related costs that may come along as needed, such as training, support, and product enhancements.

2018-06-19T08:17:00Z
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