We just raised a $30M Series A: Read our story

What advice do you have for others considering Secureworks Red Cloak MDR?


If you were talking to someone whose organization is considering Secureworks Red Cloak MDR, what would you say?

How would you rate it and why? Any other tips or advice?

ITCS user
33 Answers

author avatar
Top 5MSP

On a scale of one to ten, I'd rate Secureworks Red Cloak MDR an eight, because it's been really good. I don't know everything about it yet. The deployment was easy. We just put on some of the end points, so we're still talking about what's going on there. But to my knowledge, there's been no issues with it. It has a good reputation, so I don't really have a lot of insight to give you detailed feedback.

author avatar
Top 5LeaderboardReal User

I would recommend this solution. I would rate Secureworks Red Cloak MDR a seven out of ten.

author avatar
Top 10Consultant

I'm not sure of which version of the solution we are using. While my company doesn't have a relationship with them, our client who went with the Dell solution did have a pretty strong relationship with Dell already. They were able to leverage that relationship, and bought Dell hardware and so on. They were able to get some good people to demo and to discuss the MSSP solution for them. It's an internal tool, it was developed internally. My sense is it's still got a ways to go in terms of having a shrink-wrap capability. If you want a shrink-wrap capability, you need to go with something smaller and something that's been out there on the market for a while. Red Cloak is more for internal Dell consultants. Overall, I would rate the solution at an eight out of ten.

Find out what your peers are saying about Dell EMC, CrowdStrike, SentinelOne and others in Managed Detection and Response (MDR). Updated: November 2021.
553,954 professionals have used our research since 2012.