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What advice do you have for others considering JAMS?


If you were talking to someone whose organization is considering JAMS, what would you say?

How would you rate it and why? Any other tips or advice?

ITCS user
44 Answers

author avatar
Top 20Real User

I'm really excited that we're trying to upgrade to the 7.x version, because it's so much better. But it's a huge change to go from the 6.0 version to the 7.0 version. The tool looks completely different. It works differently, with different ways to do things, so there is a big learning curve. Since our developers build their own jobs in the lower-level environments, it's going to be a big learning curve for our entire company to start using the most current version. We've defined our complex scheduling scenarios the way that JAMS works in our current version, but in the future version that's going to be much easier. That version has the ability to create multiple schedules on the same job, instead of having multiple jobs with different schedules doing the same thing. In terms of the upgrade process, we have multiple instances, including development, stage, and production. We've been trying to build a test environment and we have been doing a lot of our tests there. For our actual cut-over and conversion to the newest version, we are being told that we can actually upgrade in-place, instead of having to do a conversion of our database. We're going to take a two- to three-week freeze on any scheduling updates and on adding anything new. Then we'll convert our development instance and train all of our developers on how to use it and what the differences are. We'll let them test. Then we'll upgrade our stage environment and let them test on that. As soon as all of that looks good, we'll do an upgrade of our production system. We will be working with HelpSystems on the upgrade when we get a little bit closer to it. At this point we're still trying to figure out exactly when we're going to be able to do it. But we have asked them multiple questions and gotten a lot of good feedback from them. In terms of saving time when troubleshooting stalled jobs, JAMS could do that. But we don't have all of our code set to send the output from a job back to JAMS. So in a lot of instances, we're still having to dig into the system, like Informatica, to get that log back and find out what's wrong. That is something that we, as a company, need to improve. It's not a lack of functionality on the part of JAMS.

author avatar
Community Manager

Hi @Vincent Kwok ​and @Garth Ries,

Can you please chime in and share your experience?

author avatar
Real User

There are a lot of features in JAMS that we haven't used yet. For example, there is a special calendar and we haven't even tried to utilize it. However, we would like to eventually use it to its full potential. In summary, this product is top class. I would like to commend all of the engineers and support team at JAMS, and I highly recommend it to others. I would rate this solution a nine out of ten.

author avatar
Top 20Real User

Biggest lesson learnt: It is critical having a scheduling tool that will show you where all the jobs are and what their dependencies have been when you are doing batch jobs. In the past, SQL Server Agent jobs allowed you to do it, but you really needed the ability to look at interdependencies between jobs. That is what JAMS gives you. The reason why I am giving it a seven is because of the UI. If they fix the UI, I would give a higher grade than seven.

Learn what your peers think about JAMS. Get advice and tips from experienced pros sharing their opinions. Updated: November 2021.
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