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Operations Manager at a tech services company with 51-200 employees
Real User
Top 20
Stable and easy to set up, but problems that arise take a lot of research to solve

What is our primary use case?

We are using Zabbix for monitoring our servers and to display network traffic.

What is most valuable?

The most valuable feature is network traffic monitoring.

What needs improvement?

When we have a problem, we have to do a lot of research to solve it.

For how long have I used the solution?

I have been using Zabbix for a year and a half.

What do I think about the stability of the solution?

This product is quite stable.

How are customer service and technical support?

We have not had to contact technical support.

How was the initial setup?

The initial setup is not complex. In fact, it's quite easy. It was quite quick to deploy.

What about the implementation team?

We have our own team who installed it and know how it is used. …

What is our primary use case?

We are using Zabbix for monitoring our servers and to display network traffic.

What is most valuable?

The most valuable feature is network traffic monitoring.

What needs improvement?

When we have a problem, we have to do a lot of research to solve it.

For how long have I used the solution?

I have been using Zabbix for a year and a half.

What do I think about the stability of the solution?

This product is quite stable.

How are customer service and technical support?

We have not had to contact technical support.

How was the initial setup?

The initial setup is not complex. In fact, it's quite easy.

It was quite quick to deploy.

What about the implementation team?

We have our own team who installed it and know how it is used.

What's my experience with pricing, setup cost, and licensing?

This solution is completely open-source, so it is quite affordable.

What other advice do I have?

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Precious Ntshanga
Network Engineer at a computer software company with 5,001-10,000 employees
Real User
Allows us to effortlessly monitor our client's network

What is our primary use case?

We monitor Zabbix for different clients. In total, there are less than 40 users, using this solution.  We definitely plan to increase usage and continue using Zabbix.

For how long have I used the solution?

I have been using this solution for the past few months. 

What do I think about the stability of the solution?

It hasn't really been that stable, but I think that has a lot to do with the specs. It could be more stable.

What do I think about the scalability of the solution?

Zabbix is scalable.

What other advice do I have?

I would absolutely recommend Zabbix to others. Overall, on a scale from one to ten, I would give Zabbix a rating of eight. Once I have more experience with it, maybe I'll give it a higher rating. 

Which deployment model

What is our primary use case?

We monitor Zabbix for different clients. In total, there are less than 40 users, using this solution. 

We definitely plan to increase usage and continue using Zabbix.

For how long have I used the solution?

I have been using this solution for the past few months. 

What do I think about the stability of the solution?

It hasn't really been that stable, but I think that has a lot to do with the specs. It could be more stable.

What do I think about the scalability of the solution?

Zabbix is scalable.

What other advice do I have?

I would absolutely recommend Zabbix to others. Overall, on a scale from one to ten, I would give Zabbix a rating of eight. Once I have more experience with it, maybe I'll give it a higher rating. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Senior Project Manager at a tech services company with 201-500 employees
Real User
A flexible solution with excellent data reporting

What is our primary use case?

My primary use case is switch and database monitoring.

What is most valuable?

The most valuable feature is the protocol to manage anything.

What needs improvement?

An area for improvement would be the ease of doing aggregation from the value or different devices.

For how long have I used the solution?

I have been using this solution for three to four years.

What do I think about the stability of the solution?

Zabbix is stable.

What do I think about the scalability of the solution?

This product is scalable.

How was the initial setup?

The initial setup was easy, and deployment took two to three months.

What other advice do I have?

This solution is very good for data reporting. I would rate this solution as ten out of ten. …

What is our primary use case?

My primary use case is switch and database monitoring.

What is most valuable?

The most valuable feature is the protocol to manage anything.

What needs improvement?

An area for improvement would be the ease of doing aggregation from the value or different devices.

For how long have I used the solution?

I have been using this solution for three to four years.

What do I think about the stability of the solution?

Zabbix is stable.

What do I think about the scalability of the solution?

This product is scalable.

How was the initial setup?

The initial setup was easy, and deployment took two to three months.

What other advice do I have?

This solution is very good for data reporting. I would rate this solution as ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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LeonardoAlonso
Associate Founder at KerBBo Consulting
Real User
Top 20
The most valuable feature is the monitoring of virtual machines

What is most valuable?

The most valuable feature is the monitoring of virtual machines.

What needs improvement?

Zabbix isn't a great tool for cloud-specific monitoring - its connection to public clouds needs to be improved. Other areas for improvement would be the lack of dashboards and integrations.

For how long have I used the solution?

I used Zabbix for around three weeks on a test basis.

What other advice do I have?

I really do not like this solution, almost all of its features are awful. I would rate it nine out of ten for on-premises environments but five out of ten for cloud platforms or BAS.

What is most valuable?

The most valuable feature is the monitoring of virtual machines.

What needs improvement?

Zabbix isn't a great tool for cloud-specific monitoring - its connection to public clouds needs to be improved. Other areas for improvement would be the lack of dashboards and integrations.

For how long have I used the solution?

I used Zabbix for around three weeks on a test basis.

What other advice do I have?

I really do not like this solution, almost all of its features are awful. I would rate it nine out of ten for on-premises environments but five out of ten for cloud platforms or BAS.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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