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Zabbix Primary Use Case

Regional Manager/ Service Delivery at ASPL Info Services

One of our services is implementation.

Basically what we're doing now in terms of use cases is we have customers that have implemented Zabbix including at one of the biggest banks out in Nepal and India. The basic monitoring for the banks are taken care of by Zabbix. Zabbix being open-source, has available APIs for any device or any service that can be easily mapped onto it for monitoring. 

If the customer comes and tells me that I need to monitor an ATM machine, typically, what happens is you need to go back to the OEM to ask for the API so that it can be integrated. However, in the case of Zabbix, we just need to get into the ATM machine or the contact OEM of the ATM and get the scripts for it and add it into Zabbix. It's that easy for us. 

Some customers may be using Zabbix, however, they don't know how to implement it. What we do is make our teams certified on Zabbix implementation. Sometimes customers may be using Zabbix but then have some issues in terms of configuration or they want to work on some specific reports that they need some help with. Getting in touch with Zabbix may be difficult  Therefore, we, as a partner, help out customers. If they need to do an implementation, we help them out in implementation and then with the support services.

We have our own certified guys who help the customers as a sort-of extended arm of Zabbix. Zabbix is open-source and therefore doesn't cost anything. That said, the configuration is something with which you need support, and it requires technical expertise. That's where we pitch in. We pitch and then we say, you download it and after that, whatever is required in terms of configuration, whatever it requires in terms of preparing reports, we can help with due to the fact that we are certified.

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JL
Senior Specialist Critical Infrastructure at a educational organization with 5,001-10,000 employees

I've designed and built a high-available solution with Zabbix version 5. I introduced and deployed Zabbix in my current company, and it ended up becoming a production service within the company.

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CEO/Founder at Zen Networks

Generally, it is used for infrastructure and network monitoring. We've been using it for monitoring systems and application infrastructure. It goes through the whole stack, and that's what we like about it. It can also be extended, but I wouldn't consider that as the primary use case. 

It can be deployed on-premise as well as on the cloud. It is meant to be on-premise, but some providers like us can use Zabbix on the cloud and provide it as a SaaS model. It is predominantly deployed on-premise. We mainly use versions 4.x and 5.x.

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Learn what your peers think about Zabbix. Get advice and tips from experienced pros sharing their opinions. Updated: January 2022.
563,208 professionals have used our research since 2012.
Engineering Supervisor- Corporate Data Solutions and Services at TZ Telecoms. Corporation

As a network services provider we use Zabbix to monitor our network infrastructure and customer services. I have also set instances for a number of government institutions to monitor their entire ICT Infrastructure. I will focus on the largest instances, the service provider use cases.

I use Zabbix to monitor network devices, servers, databases, virtual machines, services and applications. For the network services provider, I run an instance for our internal infrastructure and another instance for monitoring our customer services so they can have access to monitor the state and status of their services, SLA, view utilization graphs on demand or in real time and produce needed reports and also receive alerts when problems happen

We can now easily monitor anything on our infrastructure and customer services using Zabbix as a consolidated solution for all our network infrastructure and customer services monitoring needs , as Zabbix is highly flexible and customizable to fit the specific needs of our organization.

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Co-Founder at Nobius IT

I'm currently dealing with three implementations - two are on cloud and one is on-premise. Our clients use the solution to monitor IT infrastructures, IT networks, applications, and cloud as well as containers.

I have a very exciting additional use case as well that we're working on, using Zabbix 5.x for internet of things (IOT) monitoring. It supports MQTT and ModBus, which allows us to monitor IOT devices.

The flexibility of taking monitoring data from such a wide variety of platforms - beyond traditional IT - makes Zabbix a highly flexible solution.

I'm a consultant of this solution as well as a user. I'm a Zabbix certified professional and director of a Zabbix authorized reseller (Nobius) in the UK. 

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IB
Managing Director at a tech services company with 1-10 employees

The primary use case is the cost. Typically speaking, our customers have a plethora of tools and they find it very difficult to manage their business services with a selection of tools. In most cases, they're able to replace all of their tools with one — Zabbix. 

We counsel groups and we recommend using Zabbix — we're a reseller.

We focus on Zabbix. When a customer needs it integrated with Microsoft, or ServiceNow, or other solutions, then we help them out from a consulting perspective. We focus on and we recommend Zabbix. Which is an enterprise monitoring solution.

I take care of sales and marketing.

If the customer requires integration, then there are easy ways of integrating Zabbix with JIRA, ServiceNow, ITSM, and all other sorts of different solutions.

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SD
VP of IT Infrastructure at a tech services company with 11-50 employees

This is a network monitoring solution that I was playing around with to see if it would meet my needs.

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Principal Technical Consultant at Ciber

We - msp - use this solution for enterprise-wide monitoring and alerting for network devices, appliances, Linux, Windows, Exadata, ODAs, Oracle, PostgreSQL, SQL Server, and MySQL databases.

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Engineering manager at BGH Tech Partner

We are doing a project for telemetry but not just for IT. We are making a project for monitoring different parameters for radio communication sites, so we collect information about alarms and analog values, not specifically IT projects. We need an application that can collect SNMP traps and show on the screen and take an historical report or graph. We contract with Zabbix for companies that have Zabbix for telemetry. We are integrating the system to our communications systems. This system is used in mission critical applications for radio communications, police, firemen's, health, et cetera.

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Regional Manager/ Service Delivery at ASPL Info Services

Our customers like Zabbix because it's an open-source tool, but integration with other tools is not that easy. The company that I work for employs talented people and a good integration team who can get the end-to-end implementation and integration done properly. 

Zabbix is basically network monitoring software. Often, we are working with various solutions that we are attempting to integrate with Zabbix, and at the same time, we're trying to integrate a couple of bots to take automation to the next level. 

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CTO at Conscia

We use it to collaborate with each other internally as a company for video conferencing, meetings, teams, and those kinds of things. We implement it in customer environments as well for the same reasons, and also for eHealth solutions, for instance, in hospitals.

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Engineer of Telecommunication at Gold Telecom

We needed a tool to know what the space inside of the infrastructure is like. My work was to use Zabbix to get information about the IT infrastructure in the village or in the towns that are very far from the headquarters. I had to use Zabbix to provide information with maps that the IT was working and so that the headquarters can see in real-time what the healyh of the IT infrastructure we had deployed in the electrical network is.

After this experience, I tried Zabbix in african organization based in my country and it was used to monitor the IT infrastructures in three countries, cameroon, benin and ivory coast. For the moment, Zabbix is not yet very popular here but I really appreciate it and really want to make people know that it's very simple to use. 

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IT Assistant at Hotel 2 Fevrier

The primary use case is to resolve connection issues for my YouTube access.

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AM
Network Engineer at a tech services company with 51-200 employees

Before the deployment of Zabbix, we experienced some delays on our internet connection, we decided to deploy it and we registered all our network devices, such as switches. We turned on the firewalls in Zabbix. We linked Zabbix to Grafana to receive a more accurate graph.

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DB
Founder at a non-profit with 1-10 employees

We are using Zabbix in our project for demo purposes. One of our clients is also using Zabbix. They have a data center, and they use it for internal monitoring. They are on a cloud system.

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NR
Management Information System Officer at Kenmare Resources Mauritius

We are using Zabbix in my workplace to monitor the infrastructure.

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Chief Revenue Officer at paramaah it services

We are implementing this solution for our clients. 

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EB
Infrastructure Manager and Security at ITG

We use Zabbix on-premises for monitoring our servers and calculating consumption of CPU, memory, and storage space. It's an important part of monitoring our environments and it shows us a lot of information about the health of our systems. And, in terms of performance, we also use it for actively getting rid of bottlenecks.

There are four IT staff members who use Zabbix regularly, including system administrators and the director of IT.

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FK
IT Manager at a tech services company with 51-200 employees

I primarily use this solution in some of our different monitoring systems, including our different servers, and applications. We use it for the maintenance of the main server in the laboratory.

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District Technology at a educational organization with 1,001-5,000 employees

Monitoring systems and services that don't have their own solution in our environment. Single place to monitor multiple systems and processes. We monitor servers, websites, key card devices, etc..

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MD
ICT Network Infrastructure & Architect at a transportation company with 1-10 employees

The solution can be used to monitor both on-premises and cloud infrastructure.

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AC
Senior Contractor at a tech services company with 10,001+ employees

We are a solution provider and Zabbix is one of the products that we implement for our clients. I am the senior consultant for Zabbix in my organization.

The use cases are pretty basic. They include memory and disk monitoring, database monitoring, log file monitoring, and application monitoring.

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Engineer of Telecommunication at Gold Telecom

I use the solution for network monitoring. When I was in engineering school I used this solution and I found it really good. I wanted to bring the functionality of this solution to my community to show the engineers in my enterprise. There is not a lot of understanding of network monitoring and I am hoping to bring to them my knowledge. 

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MO
Windows Server Technology Team Lead at a manufacturing company with 10,001+ employees

We are currently doing a POC. For now, it is our testing tool.

We use it mostly as a monitoring infrastructure for services and applications, and it also monitors the capacity.

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Senior Director at a tech services company with 1,001-5,000 employees

We are using Zabbix as our network monitoring solution. We are now trying to understand how to use the service assurance functionality, as we would like to leverage Zabbix for this task.

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DM
IT Administrator at a aerospace/defense firm with 501-1,000 employees

The solution is primarily used for monitoring servers, printers, and network switches.

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ND
Responsible Infrastructure and Production at Oasis SmartSim

We have two Zabbix servers, deployed locally and in our New York datacenter, and we use them for monitoring traffic. It is an order processing system and we need to schedule and monitor our infrastructure.

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FK
IT Manager at a tech services company with 51-200 employees

Our company works with the health ministry in our country. We implement the solution for them and they use it as a monitoring solution in order to watch trends and server patterns, etc.

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Regional Head at a tech services company with 51-200 employees

The solution is a network monitoring tool. If you have any type of IT infrastructure, it can help you monitor that IT infrastructure and get the logs collected. You can control and manage your IT, et cetera.

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Président / Directeur des services informatiques at Atig network

I use Zabbix on my Raspberry Pi and it is set up to monitor our network. We are testing it at the moment to see how it responds to our network, which includes laptops and workstations.

I have not gone into great detail with the product, although I expect to be doing that within the next months.

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RC
Consultant at a tech services company with 51-200 employees

I was using Zabbix as a monitoring tool at my previous job, although I have left that company and am no longer using this type of product. We were using it for monitoring routers and a few thousand other devices. We had visibility as to their status.

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IT Supervisor at HORSCH BRASIL
  • Monitor network assets
  • Data links
  • Disk space
  • Physical servers
  • More than 1k virtual machines
  • Websites
  • Logins into automated systems
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GT
Project Manager at a computer software company with 11-50 employees

Primarily we are using an on-premise installation, and just now we are exploring the cloud installation. It's basically the same one. It's a pre-production and production environment. We use the on-premises for testing, and we have the one with the cloud installation also.

We are using this solution for monitoring our internal network and infrastructure in the company, and also for monitoring a couple of our customers' installations. Not only their network but also their services, and to reduce consumption.

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GK
Deputy Manager - Infrastructure at a retailer with 1,001-5,000 employees

We primarily use Zabbix for monitoring our infrastructure.

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Infrastructure Automation Lead at SoftServe Ltd.

I implement Zabbix for large companies with over 5,000 employees.

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Engineer of Telecommunication at Gold Telecom

I use Zabbix to monitor IT infrastructures of a SCADA system for an electrical network, particularly in high voltage - low voltage transports stations.

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Junior Network Engineer at Easy Systems

We use this solution to monitor our network devices.

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VS
Lead at a manufacturing company with 10,001+ employees

We use this solution for network and application monitoring.

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TJ
CEO at a marketing services firm with 11-50 employees

We are using Zabbix just to monitor our small network out here.

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PN
Operations Manager at a tech services company with 51-200 employees

We are using Zabbix for monitoring our servers and to display network traffic.

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Network Engineer at a computer software company with 5,001-10,000 employees

We monitor Zabbix for different clients. In total, there are less than 40 users, using this solution. 

We definitely plan to increase usage and continue using Zabbix.

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LA
Senior Project Manager at a tech services company with 201-500 employees

My primary use case is switch and database monitoring.

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Learn what your peers think about Zabbix. Get advice and tips from experienced pros sharing their opinions. Updated: January 2022.
563,208 professionals have used our research since 2012.