We changed our name from IT Central Station: Here's why
Consultant at a educational organization with 201-500 employees
Consultant
If you install and maintain it correctly, you'll never have problems with stability
Pros and Cons
  • "The things I like most about Windows 10 are its stability and ease of use."
  • "They try to make it user-friendly for non-technical users. But, when you have a little bit of technical experience, you find it difficult to go around UI wrapper."

What is our primary use case?

I use the personal website suite to do some developments on more minor applications or test some of the topics. The professional version of Windows 10 allows multiple users, and it's a bit more challenging to work with that on the home version. The virtualization capabilities and the segregation of the processes are much better. You can stop, start, and control various things due to its support for advanced scripting and stuff like that. 

What is most valuable?

The things I like most about Windows 10 are its stability and ease of use. 

What needs improvement?

The Windows 10 interface should work more like a tablet, where you do not have to run the program directly. You need to remember the program name by heart and type it into the search or run it in the command prompt. For example, if you want to go directly to the old school install/uninstall programs, it takes a lot of clicks.

They try to make it user-friendly for non-technical users. But, when you have a little bit of technical experience, you find it difficult to go around UI wrapper.  

For how long have I used the solution?

I've been using Windows 10 since it first appeared on the market. I use the professional version instead of the home version because it offers me more flexibility, and I'm satisfied with it.

What do I think about the stability of the solution?

If you install and maintain Windows 10 correctly, you'll never have problems with stability.

How are customer service and support?

I called Microsoft once or twice when I changed computers because my license is for a specific PC. I haven't had to call them for anything else. In general, I was satisfied with their support, but I only had to call them for a tiny thing. 

How was the initial setup?

I just switched to a new PC, and it's something stupid in their installation key. I bought the PC without a Windows 10 license. Usually, when I run the setup, I mount the image to a USB, and it's a simple "next, next, finish" installation. Unfortunately, the drivers to see the new SSD hard disks were not covered in the initial key. 

It took me two hours to figure out that I needed to use another PC to download the driver and put the drivers on the original USB stick for Windows. And that was stupid because what if you do not have another PC? You have the original license, the PC, and you cannot make them work together. When the installer asked for the location, I could not see the installation steps on the hard drive. Maybe it's because I had a newer SSD with a particular Intel chipset. God knows what. I spent hours reading scanning forums to find out a small article on a corner of the internet that told me which chipsets I had on the new PC and the necessary driver.

What's my experience with pricing, setup cost, and licensing?

I think the Windows 10 license is affordable. There are no additional costs unless you want to buy subscriptions to OneDrive services and Microsoft Office. I have subscriptions for those services. It doesn't cost much, and I pay it yearly.

What other advice do I have?

I rate Windows 10 a 10 out of 10. However, I don't have much experience with other operating systems to compare it to. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
Flag as inappropriate
Andre Nel
Owner at a tech services company with 51-200 employees
Reseller
Top 20
Easy to set up, easy to use, and very stable
Pros and Cons
  • "The ease of use has been great. It feels quicker and smoother."
  • "The pricing could be more competitive compared to other products of the same nature."

What is our primary use case?

I use the solution for anything from work to play, however, I mostly use it for work.

What is most valuable?

The ease of use has been great. It feels quicker and smoother.

The initial setup is very easy.

The stability is very good.

The scalability is good.

It's easy to find answers to any questions by researching online. 

What needs improvement?

I've heard that they have plans to take away the control panel, which may be a mistake unless they can improve the level of settings.

The pricing could be more competitive compared to other products of the same nature.

For how long have I used the solution?

I have been using the solution for about three years at this point. It's been a while. I've had some time with it. 

What do I think about the stability of the solution?

The solution is quite stable. I recently had a problem with the computer in terms of the computer hanging a lot and probably hanging five times a day and even through that, it up fairly well. It's really stable compared to previous versions.

What do I think about the scalability of the solution?

With all the other Microsoft products you now have with Azure and what I'm currently looking at on Microsoft in June, scaling it company-wide and enterprise-wide would be very, very easy. With Microsoft, that scalability wouldn't be as much as the issue, even if you're not on site.

How are customer service and technical support?

I am in computer support and therefore I have figured it out or used manuals online or Google searches or so forth. Although I've got access to vendors and distributors and Microsoft themselves, it's usually easier just to figure it out quicker than trying to find somebody in support. Therefore, I don't tend to deal directly with technical support.

Which solution did I use previously and why did I switch?

I also work with Linux, which is less expensive. However, everyone is used to Microsoft products, and that's usually the easier route. 

How was the initial setup?

I found the initial setup to be very simple and straightforward. It's not complex or difficult.

The deployment is very fast. It might have taken 30 minutes or so to get everything up and running. 

What about the implementation team?

I can handle the solution myself. I've done it a million times. It's quite easy. Therefore, I don't need the help of any integrators or consultants. 

What's my experience with pricing, setup cost, and licensing?

The solution is expensive, compared to Linux. It's kind of overpriced. 

It's just very expensive and the people resort to other means trying to get it which makes the problem worse.

What other advice do I have?

I do resell Microsoft products to the distributor, however, not directly from Microsoft.

I've got it on all my devices now. I don't have any older Windows now.

I'd recommend the solution to others. Windows 10 would probably be your safe go-to if you're looking for Microsoft. If you're looking for something else and can't afford the cost, then I would say Linux options may be ideal.

I'd rate the solution at an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Flag as inappropriate
Learn what your peers think about Windows 10. Get advice and tips from experienced pros sharing their opinions. Updated: January 2022.
563,208 professionals have used our research since 2012.
Office 365 support specialist at a renewables & environment company with 51-200 employees
Real User
Overall good functionality, stable, but performance could improve
Pros and Cons
  • "I have found all the features to be valuable. I like the compatibility of Windows with other products, I can add applications. The general compatibility of Microsoft is good, I know that I can use all the Microsoft products."
  • "I do not like the interface of Windows 10 very much and the performance could be enhanced. Sometimes everything is a little bit cumbersome. When I used the interface of Windows 7 it was much quicker than Windows 10, as far as finding the information. I preferred Windows 7 for this interoperability. It was easier to interact with the Windows 7, to use the control panel. With Windows 10 there are fewer settings in the control panel as well, but there's the different possibility to reach the same information, and sometimes it creates confusion."

What is our primary use case?

I am using Windows 10 on my personal and work computers. Everything application that I use has to go through Windows 10. I could not do anything without it.

What is most valuable?

I have found all the features to be valuable. I like the compatibility of Windows with other products, I can add applications. The general compatibility of Microsoft is good, I know that I can use all the Microsoft products.

What needs improvement?

I do not like the interface of Windows 10 very much and the performance could be enhanced. Sometimes everything is a little bit cumbersome. When I used the interface of Windows 7 it was much quicker than Windows 10, as far as finding the information. I preferred Windows 7 for this interoperability. It was easier to interact with the Windows 7, to use the control panel. With Windows 10 there are fewer settings in the control panel as well, but there's the different possibility to reach the same information, and sometimes it creates confusion.

Overall, it was easier to reach different programs in the previous version.

In an upcoming release of Windows 10, I would like to see less. There are too many elements or settings. I prefer the operating system to be very minimal because it's only the base to access all the software. It doesn't need to be cumbersome, it should contain what we need and nothing more. For example, the weather, or similar features, only take up memory.

For how long have I used the solution?

I have been using Windows 10 for approximately six years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

I have found it is not scalable.

How are customer service and support?

I have contacted Microsoft support but not for Windows 10. I have spoken to them about all the Office 365 products. They're very quick and I really appreciate them, it's very nice to work with the Microsoft technician. I'm not a Microsoft person, I don't work for Microsoft, but nevertheless, it's a very nice team.

How was the initial setup?

The installation of Windows 10 is quite quick. Windows 10 is a large piece of software and needs time to get installed, but it's quite user-friendly. It takes time, it can't take five minutes to install an operating system, it's okay. It's user-friendly, the installation is quite easy, even for normal users. I'm an admin, but for normal users, I think it's easy as well.

What about the implementation team?

I did the installation of my home computer and at work, I did it through an image, or through an SCCM, which other products are offered by Microsoft.

What's my experience with pricing, setup cost, and licensing?

My company is on a corporate license for Windows 10 and my personal computer I bought the operating system already installed, I did not pay for it.

What other advice do I have?

A normal user I would advise them to follow the instruction when you install Windows 10 and use the search function because everything can be found in the search function. There's lots of information you can find in the browser, in a Google search. We talking about a very specific product. Windows 10 is an operating system, it's not real software, it's difficult to evaluate.

I rate Windows 10 seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
Flag as inappropriate
Enterprise Architect at a real estate/law firm with 1,001-5,000 employees
Real User
Stable, easy to install, easy to use, and intuitive
Pros and Cons
  • "It works. It is stable, unlike other versions of Windows. It is easy to use and intuitive for the most part."
  • "They could really improve or clarify user account types and stuff. I help people with their Microsoft Windows 10 installations and setups. A lot of times, I pre-configure devices for them, and it is a pain to switch the user so that it shows them as the owner when I've done the initial setup. I have found some workarounds for that, but user management on it outside of a domain is somewhat cumbersome. They probably expected that one person is going to be the management and owner of it, and they seem to have built it that way, but third parties like us, who help friends and family with their setups, can sometimes run into some headaches while trying to help people without having our data loaded over to the machine with the synchronization. Microsoft has a tendency to try and put too much into what is supposed to be just an operating system. I would rather have choices and pick what I want to include. They sometimes cram too much in there."

What is our primary use case?

I have my own personal-owned license on my machines at home. I use it for personal usage as well as for work. I use it to run my software, and I also use it for gaming and managing my baseball card trades and stuff like that.

I am on the developer channel, so I am on one version above the release.

What is most valuable?

It works. It is stable, unlike other versions of Windows. It is easy to use and intuitive for the most part.

What needs improvement?

They could really improve or clarify user account types and stuff. I help people with their Microsoft Windows 10 installations and setups. A lot of times, I pre-configure devices for them, and it is a pain to switch the user so that it shows them as the owner when I've done the initial setup. I have found some workarounds for that, but user management on it outside of a domain is somewhat cumbersome. They probably expected that one person is going to be the management and owner of it, and they seem to have built it that way, but third parties like us, who help friends and family with their setups, can sometimes run into some headaches while trying to help people without having our data loaded over to the machine with the synchronization.

Microsoft has a tendency to try and put too much into what is supposed to be just an operating system. I would rather have choices and pick what I want to include. They sometimes cram too much in there.

For how long have I used the solution?

I have been using Windows 10 since the first beta came out in 2015. It has been a couple of years.

What do I think about the stability of the solution?

It is stable. I didn't have any issues that were directly Windows-related. Usually, it had to do with other games and applications having or causing problems.

What do I think about the scalability of the solution?

As long as you're on the 64-bit build, it is very easy to scale.

How are customer service and technical support?

I have never called Windows tech support for Windows 10. However, I have dealt with the developer group, but that includes people like myself helping each other in the community. I do interact with their developer team on the bug releases and stuff. I fill out the questionnaires and stuff about bugs that I find. I've dealt with them, but that's not really tech support.

Which solution did I use previously and why did I switch?

I have always used Windows. My previous Windows release was Windows 7. Before that, I had Windows XP. Before that, I had Windows 3.51. It has always been Windows.

Windows is easy to use and intuitive for the most part. I work with Apple devices, but I like being able to have control over my environment. I can have more control with Windows 10 than with others. To be able to use Unix operating system, you have to be an engineer.

How was the initial setup?

It is easy. If you get it new on a machine, you're usually up and running in a few minutes.

What other advice do I have?

I would advise others to go with the Professional version and not the Home version. I would rate Windows 10 a ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Flag as inappropriate
Michael Barg
Principal Consultant at Lexington Consulting
Consultant
Top 5Leaderboard
System startup improved, applications run smooth, regular free upgrades, and affordable
Pros and Cons
  • "The applications seem to run smoother on this solution than they did with Windows 7."
  • "It would be great if they could make the systems boot faster but I think it is more of a function of the PC than the solutions."

What is our primary use case?

We are a small company and we use Windows 10 Professional for five of our computers.

How has it helped my organization?

Windows 10 Professional is more stable than our previous version, Windows 7 Enterprise, for our purposes.  We've not had a single crash since installing it.

What is most valuable?

Windows 10 Professional allows us to network our internal computers and share files easily. 

Startup time is faster with Windows 10 over Windows 7 Enterprise.

It is highly stable.  As mentioned above, we've not had any crashes in three years, which is amazing. 

Microsoft releases patches and updates.  And we've not had any issues with them, so far.

The applications seem to run smoother on Windows 10 Pro than they did with Windows 7.

What needs improvement?

It would be great if Microsoft could make PCs boot much faster but I think it may be more of a function of the PC's system design than the operating system.  Solid-state drives have no mechanical mechanisms making them faster than the earlier hard disk drive technology.  I'm an end-user, like most people, and want my PC to boot faster so I may begin my work.  

As I think further about Windows 10 improvement, it would be better if Microsoft could improve how their operating system stores files.  And I would like to find my information quicker without having to devise a new search strategy every time I forget where I stored a file.

For how long have I used the solution?

I have been using the solution since it came out. I believe it was approximately three years.

What do I think about the stability of the solution?

It seems to be reliable. We've not had any crashes with it on any of our PCs in three years of daily heavy use.

What do I think about the scalability of the solution?

We don't have scalability as a requirement.

How are customer service and technical support?

We've not had to use Microsoft customer service with Windows 10. We've used tech experts on user blogs that are available online for unusual situations with other Microsoft applications but not yet with Windows 10 Professional.  I don't know if these experts are paid or not but they usually respond within 48 hours. 

Which solution did I use previously and why did I switch?

We used Windows 7 Enterprise, which was occasionally unstable, but effective overall.  Windows 10 Professional is more stable.

How was the initial setup?

The setup is automatic. Hit the go button and it installs smoothly.

What about the implementation team?

No.

What was our ROI?

We haven't calculated it, but I would estimate that the lack of crashes saved us at least 20 hours per year per PC.  Maybe, that is a bit high, but it's a ballpark guess.

What's my experience with pricing, setup cost, and licensing?

Windows 10 was already factory installed on our new PCs.  We upgraded to Windows 10 Professional later.  For home users, the professional version is not necessary unless file sharing between PCs is a requirement.

Which other solutions did I evaluate?

No.

What other advice do I have?

I rate Windows 10 Professional an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Test Automation Lead at a financial services firm with 10,001+ employees
Real User
Top 5
Scalable with good integration capabilities and great stability
Pros and Cons
  • "Microsoft recently has been doing a lot to improve their products and we've been happy with the advances."
  • "The enterprise version I have contains many things that are not intended to be enterprise; they are intended for home customers. This includes things like some games and some stuff like that."

What is our primary use case?

The solution is basically used for our work processes. We use it for daily communication.

What is most valuable?

In terms of Microsoft products, for me, the most important aspect is integration. You are provided with integration between all of these different tools from one vendor. 

For communication, Microsoft Teams is quite good. I like it.

It is a stable solution.

The solution is scalable. The cloud product has scalability as well.

Microsoft recently has been doing a lot to improve their products and we've been happy with the advances. 

What needs improvement?

If we talk about Windows, it's too generic.

The enterprise version I have contains many things that are not intended to be enterprise; they are intended for home customers. This includes things like some games and some stuff like that. It needs to be more streamlined and customized for business users. 

For how long have I used the solution?

I've been using the solution for a couple of years now. It's likely been around four or so.

What do I think about the stability of the solution?

The solution is very stable. There are no bugs or glitches and it doesn't crash or freeze. It's very reliable. The performance is good.

What do I think about the scalability of the solution?

The solution has been very scalable, especially if you take advantage of the cloud deployment model. If a company needs to expand it, it's easy enough to do so.

We have this solution on every computer, It's used by thousands of people within our organization.

How are customer service and technical support?

Sometimes I need to contact technical support to give me some additional rights or something like that. Or to install something that I don't have, as a corporate company and you cannot just install everything you want on your computer. You have to ask for support. This is our internal team, however. 

I have never called Microsoft myself. Therefore, I cannot speak to how helpful or responsive they are.

Which solution did I use previously and why did I switch?

At other companies, I did use other products. However, here, it's always been Windows. 

How was the initial setup?

I don't deal with the installation process. Our IT department does it. It's not my problem.

There's an internal team that deals with maintenance as well. I do not have to worry about that.

What about the implementation team?

We have an IT department that can internally handle any implementations. 

What's my experience with pricing, setup cost, and licensing?

I'm not aware of the costs involved in the product. I do not handle licensing.

What other advice do I have?

We are a customer and an end-user.

We are using the latest version of the solution. I cannot speak to the exact version number.

I would rate the solution at an eight out of ten. We've been pleased with its capabilities in the years we've used it.

I would recommend the solution to other users and companies. It works well. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Flag as inappropriate
Irad Dukad
IT Manager at ducart
Real User
Top 5
User-friendly with an easy setup and good stability
Pros and Cons
  • "The performance, overall, has been excellent."
  • "The security should be better on the solution."

What is our primary use case?

The solution is primarily used on all the local PCs in the company. It's also used for file sharing. Everything Windows runs on - the software and everything - runs on this.

What is most valuable?

The stability of the solution is quite good.

The performance, overall, has been excellent.

The product is user-friendly. Everyone finds it very easy to use for the most part.

The initial setup is quite straightforward.

What needs improvement?

The solution isn't overly scalable, from what I have witnessed. 

The security should be better on the solution.

Microsoft should work to make the product more flexible than it currently is.

The solution could be a bit expensive.

For how long have I used the solution?

I've been dealing with the solution since it first came out. I can't recall the exact number of years. It's been a while.

What do I think about the stability of the solution?

The solution has been very stable so far. There are no bugs or glitches that I have seen. It doesn't crash or freeze at all. The performance is reliable. It's good.

What do I think about the scalability of the solution?

I would not describe the solution as scalable.

We've used it since it came onto the market, however, the number of users is always changing. It's hard to describe the exact number of users.

How are customer service and technical support?

I don't recall ever dealing directly with technical support. I can't speak to how helpful or responsive they are overall. I don't have direct contact to go off of.

Which solution did I use previously and why did I switch?

I have some experience with Linux and have used Microsoft servers as well. In our organization, we have used the 2008 and 2016 versions of the server.

How was the initial setup?

The initial setup is not difficult or overly complex. I found it to be rather straightforward. 

How long the deployment takes depends on if it's an upgrade from an older version or if it's upgraded from the hardware. It varies from one to two hours to one to two days. It depends on the hardware.

What about the implementation team?

I handled the implementation completely by myself. For the installation, I did not use an integrator or consultant. It was taken care of in-house without outside assistance required.

What's my experience with pricing, setup cost, and licensing?

We tend to pay for the license yearly and have 3-year agreements with Microsoft.

The solution could always be cheaper. If they lowered the price, it would be ideal for the customer base.

What other advice do I have?

I mostly deal with items from an integrator's angle. I don't typically choose the solutions I deal with. That's decided largely by the client.

I typically deal with the latest version of the solution. I cannot speak to the exact version number.

I'd recommend the solution to other users and organizations.

I would rate the product at an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Flag as inappropriate
Security consultant at a tech services company with 1,001-5,000 employees
Real User
Top 5Leaderboard
Mature, stable, and easy to install
Pros and Cons
  • "The solution is stable."
  • "Linux is more secure, and, although this solution has come a long way, it would be helpful if they could continue to develop the security aspects of the product."

What is our primary use case?

We primarily use it as a secure operating system. I'm using an operating system in an environment like a bank. Right now, it's a trendy system to use.

What is most valuable?

Windows is a mature product now and it's secure enough compared to its past versions. There are other operating systems, even if you like Linux or Mac, however, this product now has an acceptable risk level and it's improved over the years.

I'm in a banking environment and I'll see people are using the operating system for everything.

The solution is stable.

The product is easy to install.

What needs improvement?

What I am expecting is that soon this will be their last product for me, however, if they go for the next Windows version, that they'll definitely change the kernel to Linux from the current one. Linux is more secure, and, although this solution has come a long way, it would be helpful if they could continue to develop the security aspects of the product.

There likely should be fewer releases going forward. 

For how long have I used the solution?

I've been using the solution for around two years at this point. It's been a while. 

What do I think about the stability of the solution?

The stability has been good. There are no bugs or glitches and it doesn't crash or freeze. It's reliable. We had an issue only once about three months ago, where there was an update after which there was application crashed. That said, as a whole, yes, it is a stable operating system.

What do I think about the scalability of the solution?

It's an operating system, and therefore, there isn't really anything about it that needs to scale. It's not an aspect that you need to worry about.

We have 5,000 users on the solution currently.

How are customer service and technical support?

I don't directly deal with technical support. I cannot speak to how helpful or responsive they are. 

Which solution did I use previously and why did I switch?

I've used multiple solutions in the past, including Fedora, CentOS, and Ubuntu - both server and client versions.

I've been switching the operating system based on requirements since 2008. Before 2008, I would stick to Windows only.

How was the initial setup?

The product is very simple to implement. Any kid can install it. It's just a matter of clicks. Nowadays, almost every operating system is a matter of clicks. Installation is not an issue.

I'm not sure how much of a technical team we have to handle any maintenance responsibilities. 

What other advice do I have?

I'd rate the solution at an eight out of ten. We've been pleased with its overall capabilities.

Whether or not I would recommend the solution depends on the company. If it's working on open source, then it should stick to Linux. If it's working on closed source too and the company is not worried about the source or any application on the Linux system, then they should remain on Windows. Basically, it depends on the usage.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
Flag as inappropriate