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Owner with 11-50 employees
Real User
Reliable, easy to install, and has a good search feature
Pros and Cons
  • "The Windows Store concept, in my opinion, is valuable."
  • "It's difficult to determine the source of an issue when it comes to performance."

What is our primary use case?

Windows 10 is our operating system. We use it to run Studio IDE which is the software we use to develop the software.

What is most valuable?

The most useful element of this solution is its search capabilities.

The Windows Store concept, in my opinion, is valuable.

What needs improvement?

Allowing us to follow up by email, for example, might improve the company approval process. The workflow could be improved.

It's difficult to determine the source of an issue when it comes to performance. There is room for improvement in troubleshooting.

It's not always easy to use Microsoft Teams through the browser or an app. When there is a collaborative meeting, they should make it easier for the user to connect right away. When we get an invitation from someone outside, we have a hard time accepting it.

For how long have I used the solution?

I have been using Windows 10 for approximately three years.

We are always using the latest version, it updates automatically.

What do I think about the stability of the solution?

Although Windows 10 receives regular upgrades, we have experienced performance issues on occasion.

This version of Windows is stable.

What do I think about the scalability of the solution?

Windows 10 is scalable, in my opinion.

How are customer service and support?

I have not contacted technical support.

Which solution did I use previously and why did I switch?

I've used prior versions of Windows, and I believe Windows 10 has improved stability.

How was the initial setup?

I found the initial setup to be simple.

It took 30 minutes to complete the first installation.

What about the implementation team?

I was able to complete the installation myself.

What's my experience with pricing, setup cost, and licensing?

The license for Windows 10 was included when we purchased our notebook.

What other advice do I have?

I would recommend this solution to others who are considering it.

I would rate Windows 10 a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Senior Consultant at a mining and metals company with 10,001+ employees
Consultant
Easy to use, stable and scalable
Pros and Cons
  • "We are satisfied with this operating system."
  • "Windows 10 consumes a lot of RAM, which is inconvenient."

What is our primary use case?

We use Windows 10 as our operating system. 

We primarily use it to run Microsoft Office and collaborate with various Microsoft apps. Specifically, Outlook and Teams.

What is most valuable?

For the productivity suite, Microsoft Office is what we use.

We are satisfied with this operating system.

It is easy to use.

What needs improvement?

Windows 10 consumes a lot of RAM, which is inconvenient. Your machine will be slower if your device is underpowered and you have to open five or six different apps. With Windows 10, this is a challenge.

If Windows is able to allocate RAM judiciously in those scenarios, you can continue to work with multiple windows open without experiencing any slowdown. This is one area that needs to be improved.

The RAM is a persistent issue with Windows 10. It slows the system down.

For how long have I used the solution?

I'm not sure when Windows 10 was first implemented at the company, but I started in April and have been using it ever since.

What do I think about the stability of the solution?

Most of the time it is stable.

What do I think about the scalability of the solution?

Windows 10 is a scalable product.

I am working in a large enterprise. We have more than 5,000 users.

How are customer service and support?

I have not personally contacted technical support. If there are some issues, I send the request to the IT department. They make the necessary improvements for the changes.

My experience has been good.

Which solution did I use previously and why did I switch?

We use SharePoint, Microsoft Teams, and Outlook.

I personally do not use the Microsft Authenticator to connect to the VPN, but others are using it.

How was the initial setup?

I was not involved with the setup of Windows 10, it is done by our IT department.

What other advice do I have?

I would recommend this system to others who are interested in using it.

I would rate, Windows 10 an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Learn what your peers think about Windows 10. Get advice and tips from experienced pros sharing their opinions. Updated: January 2022.
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VP (IT) at a energy/utilities company with 10,001+ employees
Real User
Top 5Leaderboard
A stable, scalable and easily installable solution which boasts good performance and easy use
Pros and Cons
  • "I like the stability, the performance and the ease of use."
  • "It would be nice to have more integration with other platforms, something which is always welcome."

What is our primary use case?

We use Windows 10 for our personal applications. 

What is most valuable?

I like the stability, the performance and the ease of use. We have not had any problems with the solution. 

What needs improvement?

It would be nice to have more integration with other platforms, something which is always welcome. 

What do I think about the stability of the solution?

The solution is quite stable, a feature which I like. 

What do I think about the scalability of the solution?

The solution is scalable. 

How are customer service and support?

We have not contacted technical support, although we are entitled to premium support when needed. 

Which solution did I use previously and why did I switch?

With most of our users we use Windows 10. When it comes to some of the older versions, we go with Windows Symantec. 

How was the initial setup?

The installation is quite straightforward.

I do not know how long it took. 

What about the implementation team?

I believe that the technical team involved in the installation consists of a large number when one accounts for the developers. 

Perhaps an additional 20 or 25 people are required for the deployment. This obviously depends on innumerable factors, such as the number of end users or servers involved or how many instances of the operating system are running. 

What's my experience with pricing, setup cost, and licensing?

The price could possibly be improved, although I cannot know this for certain. 

I do not know the specifics of the licensing terms, as we are talking about an enterprise arrangement of which I am not involved. 

While I have not contacted technical support, we are entitled to premium support when needed. 

What other advice do I have?

The solution is fine as is. I do not see shortcomings in it. 

Windows PATH has been used exclusively. 

I rate Windows 10 as a nine out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Fatih Altunbas
IT Solutions Architect at nds Netzwerksysteme GmbH
Real User
Top 5
Reliable and well-known, but licensing could be improved
Pros and Cons
  • "The usability is satisfactory."
  • "Windows explorer does not support two windows systems."

What is our primary use case?

While we use this solution, we also sell it. 

We sell Windows, and we install it for our customers.

What is most valuable?

It is well-known. I use it because everyone is using it.

The usability is satisfactory.

What needs improvement?

Windows explorer does not support two Windows systems. For example, in Mac OS, you can open tabs such as your windows browsers, and you can switch between devices or file systems. This can't be done in Windows Explorer. You have to open two separate windows and you can only do this when your monitor is large enough, or if you have more than one monitor.

The licensing should be more flexible.

For how long have I used the solution?

I have been using Windows 10 since it was released.

What do I think about the stability of the solution?

Windows 10 is a stable product.

How are customer service and support?

We have not reached out to technical support. If Windows has a problem, we can usually fix it ourselves. We also rely on Google for assistance.

Which solution did I use previously and why did I switch?

In private, I use Mac OS, which I prefer to Windows 10.

I have used several operating systems, as well as Outlook, Microsoft Office, and Microsoft Planner.

How was the initial setup?

I do not install this solution, my technical colleagues install it.

What's my experience with pricing, setup cost, and licensing?

The licensing fees could be more flexible.

Some of the issues we're having are when your company wants a license or when we don't know if that license can be merged. It is extremely difficult for Microsoft as a company because Microsoft is based in the United States and we live in Germany. We also have other options available here. In this regard, Microsoft is very rigid and unforgiving.

What other advice do I have?

I would rate Windows 10 a seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Market Data and Solace Specialist at a financial services firm with 10,001+ employees
Real User
Top 10
No installation needed
Pros and Cons
  • "There was no installation necessary."
  • "MS Office or Internet Explorer has a big ribbon on top, which occupies needed space."

What is our primary use case?

We use the solution solely on desktops, for running personal applications.

What is most valuable?

I do not use the solution out of any particular preference. It is simply that my company utilizes it and I must follow suit. 

What needs improvement?

Certain aspects of the solution are really complicated and should be simplified. I am referring to features we utilize daily, such as those used for finding things and Internet Explorer. 

MS Office or Internet Explorer has a big ribbon on top. While it may be useful, it occupies a lot of screen space. My laptop contains a very small screen of just 13 inches, which is full HD, meaning that the forms already appear very small. As the ribbon occupies some of this needed space, reducing it would free up that which is on the screen. 

For how long have I used the solution?

We have been using Windows 10 for the last three years.

How are customer service and technical support?

When it comes to technical support, I generally have to reach out to my local IT guys.

Which solution did I use previously and why did I switch?

Before using the solution, we made use of Windows 7.

How was the initial setup?

There was no installation necessary. 

What's my experience with pricing, setup cost, and licensing?

We don't spend anything for the license. I prefer the full license, not the one for cloud. 

What other advice do I have?

The solution is used on my personal laptop. I use Windows 10. I don't run tests on my own. I do everything on my office infrastructure. For the data and middleware I get support in my office. 

The solution is easy to use.  

Everyone in my organization uses Windows 10, although I cannot disclose the exact number of users.

I feel compelled to recommend the solution to others, as there are no available alternatives when it comes to desktops.

For desktop usage, I rate Windows 10 as an eight out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Project Lead Performance Engineer & Automation at a insurance company with 10,001+ employees
Real User
Top 5
User-friendly, scalable, and reliable
Pros and Cons
  • "The installation process is easy."
  • "They should lower the price point."

What is our primary use case?

We primarily use Windows 10 for all of our technical work. 

What is most valuable?

The product has been very easy to use and is quite user-friendly.

We have found the solution to be very stable.

The level of scalability is quite good. 

The installation process is easy.

What needs improvement?

The solution is expensive. They should lower the price point. 

For how long have I used the solution?

I've been using this particular solution for three or four years at this point. It's been a while now. 

What do I think about the stability of the solution?

The solution is quite stable and very reliable. I haven't dealt with bugs or glitches. It doesn't seem to crash or freeze. We find the performance to be good. 

What do I think about the scalability of the solution?

The product has been very scalable. If a company needs to expand it, it can do so.

We have about 2,000 workers on the solution currently.

Which solution did I use previously and why did I switch?

We did not use a different solution before adopting Windows 10.

How was the initial setup?

The installation is not overly complex or difficult. It's quite straightforward and very easy to deploy.

A company should not have any issues implementing the solution. 

What about the implementation team?

Everything is handled by a central team in our organization.

What's my experience with pricing, setup cost, and licensing?

The solution is a bit costly. We would prefer it if the price wasn't so high.

What other advice do I have?

I use it myself, personally. I don't have a business relationship with Microsoft.

Overall, we've been happy with this product.

I'd rate the solution at a nine out of ten. I would happily recommend the product to other companies or users as I've had a good experience overall. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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BigFix Technical Advisor at a computer software company with 10,001+ employees
Real User
Easy installation, stable, scalable and has 24/7 technical support
Pros and Cons
  • "The performance is good."
  • "The interface could be more user-friendly."

What is our primary use case?

With Windows 10, we can perform in-place updates. We are capable of handling compliance management and we can apply a patch software distribution.

What is most valuable?

I like that I can patch and campaign software distribution.

The performance is good.

I haven't found that it needs any improvements. We are able to patch all of our machines. We haven't had any issues with this operating system.

What needs improvement?

The interface could be more user-friendly.

For how long have I used the solution?

I have been using Windows 10 for five or six years.

I am using the 2019 Windows Operating system. We are using the latest version.

It can be deployed both on-premises and in the cloud.

What do I think about the stability of the solution?

Windows 10 is a stable solution.

What do I think about the scalability of the solution?

Scalability is common with all products. Windows 10 is a very scalable product.

Most of the users in our organization use Linux.

We have plans to increase our usage.

How are customer service and support?

Technical support is good. They are available 24/7.

Which solution did I use previously and why did I switch?

I am also using Linux as well as Red Hat, which is a requirement of the organization. We haven't switched.

How was the initial setup?

The initial setup is easy. 

The installation process is quick. We install the agent in the machines, in five minutes. It does not require a lot of time.

This solution will be maintained by two to three admins, not that much.

What about the implementation team?

I was able to complete the installation myself.

What's my experience with pricing, setup cost, and licensing?

There are no additional costs.

What other advice do I have?

I would recommend this solution to others who are thinking of using it.

I would rate Windows 10 a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Founder at a marketing services firm with 11-50 employees
Real User
Top 5
A robust operating system that's easy to use

What is our primary use case?

We use it for simple office projects. 

What is most valuable?

I like that it's easy to use, and it seems to be more robust than Windows 7.

What needs improvement?

Support could be better.

For how long have I used the solution?

I've been using Windows 10 for three to four years.

What do I think about the stability of the solution?

Windows 10 seems to be stable, so far so good.

What do I think about the scalability of the solution?

Windows 10 is scalable, and it's very easy.

How are customer service and technical support?

Microsoft support, in general, definitely has some areas for improvement. The response time could definitely be improved, and the quality of responses.  Sometimes they just get the things from a book or the…

What is our primary use case?

We use it for simple office projects. 

What is most valuable?

I like that it's easy to use, and it seems to be more robust than Windows 7.

What needs improvement?

Support could be better.

For how long have I used the solution?

I've been using Windows 10 for three to four years.

What do I think about the stability of the solution?

Windows 10 seems to be stable, so far so good.

What do I think about the scalability of the solution?

Windows 10 is scalable, and it's very easy.

How are customer service and technical support?

Microsoft support, in general, definitely has some areas for improvement. The response time could definitely be improved, and the quality of responses. 

Sometimes they just get the things from a book or the information that I can always research on Google myself. When I ask for their help, I'm really asking for some insider tricks or tips. Not something off Google that I can find myself.

Which solution did I use previously and why did I switch?

We used to use Windows 7. But we switched to Windows 10 because you cannot get any updates. Windows 10 is obviously more stable than Windows 7. I can say that it's easier to use and more stable.

How was the initial setup?

The initial setup is quite simple. You can install Windows 10 within 30 minutes. But if you have to customize it for your colleagues, that can take up to two hours. All maintenance and updates happen automatically.

What about the implementation team?

I installed it by myself.

What's my experience with pricing, setup cost, and licensing?

When we purchase a new machine, it comes with it, and we don't pay separately for the license. 

What other advice do I have?

I would recommend Windows 10 to potential users.

On a scale from one to ten, I would give Windows 10 an eight.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.