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Webroot Business Endpoint Protection OverviewUNIXBusinessApplication

Webroot Business Endpoint Protection is #20 ranked solution in endpoint security software. IT Central Station users give Webroot Business Endpoint Protection an average rating of 8 out of 10. Webroot Business Endpoint Protection is most commonly compared to Microsoft Defender for Endpoint:Webroot Business Endpoint Protection vs Microsoft Defender for Endpoint. The top industry researching this solution are professionals from a comms service provider, accounting for 24% of all views.
What is Webroot Business Endpoint Protection?

Webroot SecureAnywhere Business Endpoint Protection offers a unique security approach that protects against threats across numerous vectors; including email, web browsing, file attachments, hyperlinks, display ads, social media apps, and connected devices like USB drives, as well as other blended threats with the potential to deliver malicious payloads. SecureAnywhere Business Endpoint Protection is fully cloud-based management, means no on-premises hardware or software is needed and the console is always up to date and there are no definitions or signatures to deploy and manage. Webroot SecureAnywhere Business Endpoint Protection offers highly accurate and effective endpoint malware prevention with a range of additional security shield capabilities that keep both the user and the device safe, Malware detection occurs continuously in real time, so performance issues fade away.

Webroot Business Endpoint Protection is also known as Webroot SecureAnywhere Business Endpoint Protection.

Webroot Business Endpoint Protection Buyer's Guide

Download the Webroot Business Endpoint Protection Buyer's Guide including reviews and more. Updated: November 2021

Webroot Business Endpoint Protection Customers

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Webroot Business Endpoint Protection Video

Archived Webroot Business Endpoint Protection Reviews (more than two years old)

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George Dullege
Senior IT Consultant at Jeneri IT
Reseller
Solved our anti-virus problems for endpoint security with AI functionality for maintaining endpoint security

Pros and Cons

  • "The feature we found most valuable is the AI functionality for maintaining endpoint security. This is very powerful."
  • "We need to know more details about how the virus interacted with the computer."

What is our primary use case?

We use Webroot with other components that can be added to endpoint protection. This gives us a better, more capable solution. 

We use Webroot Endpoint Protection as a multi-layered security solution.

How has it helped my organization?

My interest at the moment is in the SolarWinds component. SolarWinds is now selling a management system. It has a default integration into our existing system. 

I would like to add some DNS functionality in Webroot which gives you the added ability to control where users can go and where they can't go. 

What is most valuable?

The feature we found most valuable is the AI functionality for maintaining endpoint security. This is very powerful and has been useful over the last year.

What needs improvement?

This product has room for improvement to display a more detailed representation of the problem when a virus is or isn't stopped. 

We need to know more details about how the virus interacted with the computer. That is where some of the other products are starting to look better.

It needs to work without disconnecting everyone. This is very important. In SentinelOne, you can disable all ports. You can look up the machine, play with the machine, etc.

Webroot can do all sorts of things on the network. It's very good. There are some cool possibilities for more control within the environment.

We have a broad list of plugins to use with a high degree of confidence. Backups are another aspect that can be improved. 

Having a backup solution that's associated with this in the case everything fails and the machine was destroyed would help us get the files back in emergencies.

For how long have I used the solution?

We have experience with Webroot for a couple of years now.

What do I think about the stability of the solution?

Webroot is stable. It's been great. It's been stable at 100% uptime.

What do I think about the scalability of the solution?

The scalability is not a problem. Webroot does everything well. For deployment and maintenance, it only requires half a person. It's not hard. 

Our business is growing. As we grow, we simply buy more licenses. Our web traffic is up about 20% since we first bought it.

How are customer service and technical support?

The Webroot technical support is good. Effectively, it's done via email. We received replies within a few hours to a day. We're satisfied with them.

Which solution did I use previously and why did I switch?

Before choosing this solution, we were on BitDefender.

How was the initial setup?

The initial setup was straightforward. A very critical point was missed at the beginning, which meant the only solution was to reinstall it all, which I haven't bothered to do. 

It was a real shame to find out months later that a certain function was based on a poor setting and that setting can't be changed. It's unfortunate. 

The setup was very easy, but unfortunately, we missed some details along the way. You can't change it. The bad news is if you don't do it right the first time, it's not going to get done.

What about the implementation team?

We did the initial setup internally. We had some input from the vendor, but it was done internally.

Which other solutions did I evaluate?

We looked at Symantec, Kaspersky, and BitDefender. We wanted to evaluate three products when we chose to upgrade. 

The other solutions were not on the same level as Webroot. Webroot stood out as the primary choice for our requirements.

What other advice do I have?

To implement endpoint protection, Webroot is a good product. On a scale from 1 to 10, I would rate this product an eight. Maybe it could be better. 

I've had no significant virus problems since I installed it. For us, that's what it's all about.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller.
Edmund Biro
Digital Janitor, programmer, engineer with 1-10 employees
Reseller
Management console allows me to see the status of groups of computers

Pros and Cons

  • "Valuable features include good scanning, very light footprint and management console that the client can access and (just as important) in which I can see status of groups of computers (I am a consultant, IT role)."
  • "The console spins up relatively slowly, and some of the configuration items are obscure (e.g., reporting back one time per day is a default setting) and need to be tweaked."

What is our primary use case?

Monitoring of supported customer sites for issues and remediation.  A number of Doctors offices, and a scattering of other professionals like Lawyers and Training organizations.  Most of these sites are controlled through Active Directory policies and Webroot fits nicely as a one-stop console solution for monitoring of infections.

How has it helped my organization?

I can provide monitored antivirus solutions that are relatively inexpensive to business, in bulk, and the add-on for monitoring (i.e. my labor) is relatively light.

What is most valuable?

  • Good scanning
  • Very light footprint
  • Management console that the client can access and (just as important) in which I can see status of groups of computers (I am a consultant, IT role)
  • Price

What needs improvement?

The console spins up relatively slowly, and some of the configuration items are obscure (e.g., reporting back one time per day is a default setting) and need to be tweaked.

What do I think about the stability of the solution?

No issues with stability.

What do I think about the scalability of the solution?

Not yet. I'm running a very small-scale service (less than 100 computers currently).

How are customer service and technical support?

Excellent.

Which solution did I use previously and why did I switch?

I used the Kaspersky equivalent, but the footprint for Webroot is smaller, the console is more intuitive and, unfortunately, Kaspersky has been smeared by Russian/American politics.

How was the initial setup?

Incredibly simple. Register, download and run. (Back to the Kaspersky model last used 2015). It runs pretty much straight out of the box, and deployment is simple.

What was our ROI?

It is a little harder to calculate ROI because I don't think of it in that manner (not a MBA);  
I don't markup the product very much, but it increases customer retention significantly and reduces *surprise* labor overhead.

What's my experience with pricing, setup cost, and licensing?

If you purchase for clients, then you are the managing billing entity. It's better to either get a monthly subscription check from your clients, or to prepay for the year (so as to not keep cash in reserve to pay the bill each month) IMHO.

Which other solutions did I evaluate?

Kaspersky, Norton, Sophos.

What other advice do I have?

Setup two-factor for the admin console, give "manager" clients access to their own consoles (good PR), and keep a set of shortcut links to the pre-configured install images for each client (if you are using that model). Otherwise, you have to login to download a crafted version for the account, and that sometimes (compromised network) is not a good idea (reveals credentials).

Disclosure: My company has a business relationship with this vendor other than being a customer: Reselling partner.
Learn what your peers think about Webroot Business Endpoint Protection. Get advice and tips from experienced pros sharing their opinions. Updated: November 2021.
552,695 professionals have used our research since 2012.
ITCS user
Project Manager / System Engineer at a tech services company with 11-50 employees
Consultant
There are no worries when running scans as it is so lightweight and there is no user impact

What is our primary use case?

Webroot is used as the defacto standard for all servers and workstations that we manage security on.

What is most valuable?

Cloud Management DNS Protection Auto-Remediation

How has it helped my organization?

We no longer have to worry about running scans as it is so lightweight and there is no user impact.

What needs improvement?

An updated UI would be nice, but is not hardly used.

For how long have I used the solution?

More than five years.

What was my experience with deployment of the solution?

It runs side-by-side with other AVs until you can displace them entirely.

What do I think about the stability of the solution?

The platform is mostly stable, however there are hiccups with the cloud from time-to-time that impact the ability…

What is our primary use case?

Webroot is used as the defacto standard for all servers and workstations that we manage security on.

What is most valuable?

How has it helped my organization?

We no longer have to worry about running scans as it is so lightweight and there is no user impact.

What needs improvement?

An updated UI would be nice, but is not hardly used.

For how long have I used the solution?

More than five years.

What was my experience with deployment of the solution?

It runs side-by-side with other AVs until you can displace them entirely.

What do I think about the stability of the solution?

The platform is mostly stable, however there are hiccups with the cloud from time-to-time that impact the ability to get to the portal.

What do I think about the scalability of the solution?

No issues.

How are customer service and technical support?

I would give them a seven to eight out of 10.

Which solution did I use previously and why did I switch?

We have used multiple, but the last we switched from was AVG/McAfee.

How was the initial setup?

Yes. We had a quick rollout.

What about the implementation team?

We implemented in-house.

What was our ROI?

We bundle the service, but it is near immediate with our agent cost.

What's my experience with pricing, setup cost, and licensing?

Work on a price tier plan.

Which other solutions did I evaluate?

Yes, the ones we had been using and failed us.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
ITCS user
Service Engineer at a tech services company
Real User
Working as part of our security stack, it has protected us from countless attacks

What is most valuable?

Low performance requirements.

How has it helped my organization?

Working as part of our security stack, it has protected us from countless attacks.

What needs improvement?

Unified threat management (UTM) integration.

For how long have I used the solution?

Three years.

What was my experience with deployment of the solution?

Not with deploying Webroot, but we had issues removing Trend.

What do I think about the stability of the solution?

No issues.

What do I think about the scalability of the solution?

No issues.

How are customer service and technical support?

Customer Service: 10 out of 10. Technical Support: 10 out of 10.

Which solution did I use previously and why did I switch?

Trend: We switched because the system was…

What is most valuable?

Low performance requirements.

How has it helped my organization?

Working as part of our security stack, it has protected us from countless attacks.

What needs improvement?

Unified threat management (UTM) integration.

For how long have I used the solution?

Three years.

What was my experience with deployment of the solution?

Not with deploying Webroot, but we had issues removing Trend.

What do I think about the stability of the solution?

No issues.

What do I think about the scalability of the solution?

No issues.

How are customer service and technical support?

Customer Service:

10 out of 10.

Technical Support:

10 out of 10.

Which solution did I use previously and why did I switch?

Trend: We switched because the system was resource hungry.

Symantec: We switched because they tried to stab us in the back and contacted our customers directly.

How was the initial setup?

The initial setup is very simple.

What about the implementation team?

We did not originally, but now we go via ConnectWise.

What was our ROI?

This is now part of our managed services, but it is very competitive.

What's my experience with pricing, setup cost, and licensing?

You need an RMM like ConnectWise Automate to manage it completely.

Which other solutions did I evaluate?

Sophos.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
Alan Edwards, CISM
Chief Information Officer at a tech services company with 1,001-5,000 employees
Real User
It has a much easier global management, with a cloud-based console, rather than a local server

Pros and Cons

  • "It is very lightweight on the workstations, not slowing them down while still doing its job very well."
  • "The reporting is the weakest part of the Webroot console. Frequently, I export to Excel to massage something into it to pass on to others."

What is most valuable?

It is very lightweight on the workstations, not slowing them down while still doing its job very well.

How has it helped my organization?

The ability to generate profiles specific to both business groups and organizations has made managing nearly 1000 endpoints very simple.

What needs improvement?

The reporting is the weakest part of the Webroot console. Frequently, I export to Excel to massage something into it to pass on to others.

For how long have I used the solution?

More than six years.

What was my experience with deployment of the solution?

Very easy. The only comment that I frequently get is that they think it was not installed because it went so quickly, and in these days of bloatware, people are used to watching a bar slowly progress for a few minutes.

What do I think about the stability of the solution?

No.

What do I think about the scalability of the solution?

No, it scales extremely well.

How are customer service and technical support?

Customer Service:

A 10 out of 10.

Technical Support:

A 10 out of 10.

Which solution did I use previously and why did I switch?

Kaspersky, Malwarebytes, Symantec, McAfee, Panda, and ESOT. They are all a much heavier load on the systems and do not seem to catch as much.

Webroot also has a much easier global management than some, with a cloud-based console, rather than a local server as the management server. That means it does not matter where the endpoints are located.

How was the initial setup?

Very easy, the default is good.

It also has the ability to be deployed in a watch and report only style when cutting over from another AV. This allows proprietary software to be identified and whitelisted rather than quarantined (=broken) then fixed. It makes for much happier end users and a quieter help desk.

What was our ROI?

It is very good.

What's my experience with pricing, setup cost, and licensing?

Simple to roll out via AD policy or RMM.

Which other solutions did I evaluate?

We evaluate other options using multiple choices, best value, management and functionality.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
ITCS user
IT Operations Engineer at a tech services company with 11-50 employees
Consultant
The technical support provides excellent service every time I have a question

Pros and Cons

  • "The ease of use of the centralized admin console is its best asset."
  • "It would be great if there was a feature which would allow you to scan an individual file on an endpoint user's computer."

What is most valuable?

The ease of use of the centralized admin console is its best asset. Very easy to make deployment a breeze and maintenance of your endpoint users is even easier using the console.

How has it helped my organization?

We have had a few instances where a malware program tried to enter our infrastructure through different means. However, Webroot picked up on it immediately and made us aware of the intrusion, so we could take care of it.

What needs improvement?

It would be great if there was a feature which would allow you to scan an individual file on an endpoint user's computer. As of right now, you can only scan a folder, but it would be good if it allowed you to go even more granular.

For how long have I used the solution?

Two and a half years.

What was my experience with deployment of the solution?

None whatsoever. Very easy deployment.

What do I think about the stability of the solution?

None.

What do I think about the scalability of the solution?

None, it has been very easy adding users as we go when we hire new employees and the company grows.

How are customer service and technical support?

Customer Service:

They provide excellent service every time I have a question.

Technical Support:

Excellent.

Which solution did I use previously and why did I switch?

We were using a couple of different solutions. However, as our company grew quickly, the program became harder to expand to our needs the way we wanted. The price would have been more than what we wanted to spend.

How was the initial setup?

The initial setup was straightforward. One simple file to run that had our serial key built into it. It was very quick to install.

What about the implementation team?

In-house deployment.

What was our ROI?

Not applicable.

What's my experience with pricing, setup cost, and licensing?

Please keep in mind that the visibility of what you can do on Mac systems that you might have on your network is much smaller than what you can see and/or do on Windows machines. Granted, this is soon to change. However, as it stands right now, you can't do as much from the admin console for the Mac machines than you can for the Windows ones.

Which other solutions did I evaluate?

We evaluated Symantec, Sophos, Kaspersky, and AVG.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
it_user762615
IT manager at a pharma/biotech company with 201-500 employees
Vendor
The console is great for providing an overview and a remedy

What is most valuable?

Low overhead Speed

How has it helped my organization?

The console is great for providing an overview and a remedy.

What needs improvement?

More control over when upgrades to the app are rolled out.

For how long have I used the solution?

More than one year.

What was my experience with deployment of the solution?

No issues.

What do I think about the stability of the solution?

No issues.

What do I think about the scalability of the solution?

No issues.

How are customer service and technical support?

Customer Service: Top-of-the-line; the busy community as well. Technical Support: Top-of-the-line; the busy community as well.

Which solution did I use previously and why did I switch?

Vipre, we switched because it was too slow.

How was

What is most valuable?

  • Low overhead
  • Speed

How has it helped my organization?

The console is great for providing an overview and a remedy.

What needs improvement?

More control over when upgrades to the app are rolled out.

For how long have I used the solution?

More than one year.

What was my experience with deployment of the solution?

No issues.

What do I think about the stability of the solution?

No issues.

What do I think about the scalability of the solution?

No issues.

How are customer service and technical support?

Customer Service:

Top-of-the-line; the busy community as well.

Technical Support:

Top-of-the-line; the busy community as well.

Which solution did I use previously and why did I switch?

Vipre, we switched because it was too slow.

How was the initial setup?

It can be installed next to existing solutions.

What about the implementation team?

In-house.

What was our ROI?

Not applicable.

What's my experience with pricing, setup cost, and licensing?

Get a trial, then a multi-year license.

Which other solutions did I evaluate?

Sophos.

What other advice do I have?

Try it out next to your existing solution.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
ITCS user
Director at a tech services company with 1-10 employees
Real User
Deployment was very fast. We met our stretch target.

Pros and Cons

  • "The Webroot cloud console is very powerful."
  • "It needs to improve the problems with the faster connection, and have a huge reduction in false positives."

What is most valuable?

The Webroot cloud console is very powerful.

How has it helped my organization?

Webroot has enabled better streamlining of support operations.

What needs improvement?

It needs to improve the problems with the faster connection, and have a huge reduction in false positives.

For how long have I used the solution?

We have used Webroot for three years now.

What was my experience with deployment of the solution?

Deployment was very fast. We met our stretch target, which was great.

What do I think about the stability of the solution?

Nothing of note.

What do I think about the scalability of the solution?

No issues. It scales.

How are customer service and technical support?

Customer Service:

Sometimes, I feel we are the only customer. The support is consistently good.

Technical Support:

It is more than excellent.

Which solution did I use previously and why did I switch?

Previously, we used a mix of Trend/Sophos/Symantec. Webroot has all their best bits in combined into one solution.

How was the initial setup?

Setup was fast and very straightforward, thanks to the training provided.

What about the implementation team?

Implemented using vendor team support, who was very capable.

What was our ROI?

ROI was planned at nine months, with a first stretch target of six months and a second stretch of three months. We completed within three months.

What's my experience with pricing, setup cost, and licensing?

Our strategy was to overestimate the complexity and cost. It turned out that Webroot's assurance was justified.

Which other solutions did I evaluate?

Constant evaluations, usually because of new support to other legacy systems, which included mostly Sophos and Trend, both of which are good tools, too.

What other advice do I have?

Training was excellent.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Download our free Webroot Business Endpoint Protection Report and get advice and tips from experienced pros sharing their opinions.