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Quadria Rouen Agency Director at a computer software company with 201-500 employees
Real User
Top 5
Provides good tech support
Pros and Cons
  • "VxRail's technical support is very good."
  • "The full solution is not completely included as a bundle, such as we see with SimpliVity."

What is our primary use case?

We mainly use the solution for our data center equipment. 

As with SimpliVity, the solution concerns itself with storage, networking and virtualization resources.

What needs improvement?

The price of the solution is rather on the high side, not generally speaking but only as concerns VxRail. Dell Strava has exactly the same kind of price when it comes to HPE. VxRail starts at a higher price, so we tend to use SimpliVitity solutions concerning small companies. 

The full solution is not completely included as a bundle, such as we see with SimpliVity.  VxRail lacks a backup solution.

For how long have I used the solution?

I have been using VxRail for around five years. 

How are customer service and technical support?

VxRail's technical support is very good.

How was the initial setup?

As with SimpliVity, the initial setup took two days. 

What's my experience with pricing, setup cost, and licensing?

The price is rather on the high side. 

There is no licensing fee. One can buy HPE, all fully included, with either a three or five year license covering full support. 

What other advice do I have?

The solution is deployed mostly on-cloud, although some of the bigger environments prefer do so on-premises. 

I would recommend this solution to others. 

I do not know the exact number of customers who are using the solution. I believe this number to be 15 or 20 in France, although there are more who use the SimpliVity solutions because of the lower price. 

I rate VxRail as an eight or nine out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Distributor
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Suraj Godar
Sn. Eng Infrastructure Solution at UBG
Real User
Top 20
Recent implementation of technologies and management features have made a big difference
Pros and Cons
  • "The recent technologies and management features that have been implemented."
  • "Pricing could be improved."

What is our primary use case?

Most of our customers are Microsoft customers, so they are all seeking their own application servers on top of VMware. I'm a senior engineer infrastructure solutions and we are partners with VxRail. 

What is most valuable?

The support is very good from the dataset. The recent technologies and management features that have been implemented, especially the application part, are good features.  

What needs improvement?

The pricing of the solution could be improved. We are reliant on the distributor. I'm a technical person but I know from speaking to customers that they feel it's a bit costly compared to the generic product.There are also some major components of the product not available for download. Even though we are partners, we don't get them. They provide backup features but it comes at an additional cost. It would be helpful if they would include something like the standard backup procedure, backup features like the application manager.

For how long have I used the solution?

I've been using this solution for two years. 

What do I think about the stability of the solution?

This solution is quite stable. 

What do I think about the scalability of the solution?

The solution is scalable. 

How was the initial setup?

I did some online training before setup, implementation probably took a few months. 

What other advice do I have?

Given the overall product, I would rate this solution a nine out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
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MAM Support Engineer at a media company with 501-1,000 employees
Real User
Top 20
Easy to use, good resource deployment, but integration could improve
Pros and Cons
  • "The solution is easy to use. When turning on a server or a machine that is required for, deployment or quality assurance, the dynamic deployment of resources is good."
  • "We would like to see integrating with Nutanix. Currently, we are working on integrating the two to see if there is any value in doing so."

What is our primary use case?

We use the solution for high volumes of data transfer and accessing and processing that data.

What is most valuable?

The solution is easy to use. When turning on a server or a machine that is required for, deployment or quality assurance, the dynamic deployment of resources is good.

What needs improvement?

We would like to see integrating with Nutanix. Currently, we are working on integrating the two to see if there is any value in doing so.

For how long have I used the solution?

I have been using the solution for four years.

What do I think about the stability of the solution?

I have found the solution to be stable.

What do I think about the scalability of the solution?

The solution is scalable. We have more than 1000 users using the solution.

How are customer service and technical support?

We were satisfied with the customer service.

How was the initial setup?

Our product vendor did the installation for us.

What about the implementation team?

The deployment was done by Dell EMC. We have six technicians working on maintenance for the solution.

What's my experience with pricing, setup cost, and licensing?

The licensing comes with the contract with Dell EMC. The solution is competitively priced but it is expensive. However, this is expected as we are a corporate enterprise and we need this environment.

What other advice do I have?

I rate VxRail a seven out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
JoseCarmo
Technical manager at a tech services company with 11-50 employees
Real User
Fast, reliable, pure infrastructure solution
Pros and Cons
  • "It's a simple product, fast, and reliable."
  • "One area of the product that could be improved is the support."

What is our primary use case?

All of the primary use cases of the solution are pure infrastructure, and one of two of them are horizon infrastructures.

What needs improvement?

One area of the product that could be improved is the support. In the first year, it was not that fast. Simple things could be changed, but the support has make the changes because you cannot just change them in VxRail. It had to be the support, and they took a little more time than usual supporting other kinds of infrastructures.

For how long have I used the solution?

I've been using the solution for five to seven years. I'm an integrator.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is scalable.

How was the initial setup?

The initial setup is not straightforward, but it's not that complicated. Deployment is supposed to be complicated, so it does not necessarily need to be easier.

What's my experience with pricing, setup cost, and licensing?

If you already have VMware, you just have to convert the license and apply it to the VxRail.

What other advice do I have?

We have about 400 customers, and I would recommend the solution. It's a simple product, fast, and reliable.

I would rate the solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
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Ahmet Gul
Solution Specialist at a tech services company with 51-200 employees
Reseller
Top 20
Handles complex environments, reliable, but needs more integration
Pros and Cons
  • "One beneficial feature is that the solution can handle complex environments."
  • "The product could support and have more compliance with other vendors."

What is most valuable?

One beneficial feature is that the solution can handle complex environments. 

What needs improvement?

The product could support and have more compliance with other vendors. It is a big problem that you can not choose any other vendors and must only buy VxRail equivalents, such as Lenel.

Some additional features in the next release should include support for duplication and compression. There should also be more support features on private and hybrid clouds.

For how long have I used the solution?

I have been using the solution for approximately three years.

What do I think about the stability of the solution?

The stability of the solution is satisfactory, we did not experience any bugs or problems. 

What do I think about the scalability of the solution?

The scalability could be improved because of the lack of other vendor support. 

What's my experience with pricing, setup cost, and licensing?

The solution can be pricey depending on the project. I do not think there are any additional costs to the standard license fees. 

Which other solutions did I evaluate?

I have used Nutanix in the past and there are some features I prefer over this solution. For example, it has better support.

What other advice do I have?

I rate VxRail a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Director of Information & Technology Services at a non-profit with 10,001+ employees
Real User
High performance, overall useful features, and excellent support

What is most valuable?

VxRail has high performance and overall good features.

For how long have I used the solution?

I have been using VxRail for approximately six months.

What do I think about the stability of the solution?

The solution is stable and reliable. This is one of the main reasons why we purchased this solution.

What do I think about the scalability of the solution?

The solution is scalable.  We have 100 users using this solution in my organization.

How are customer service and technical support?

The technical support is very good, DELL is known for their great support.

How was the initial setup?

The initial setup was not that easy, it was a medium difficulty level.

What about the implementation team?

We use a system integrator for the implementation.…

What is most valuable?

VxRail has high performance and overall good features.

For how long have I used the solution?

I have been using VxRail for approximately six months.

What do I think about the stability of the solution?

The solution is stable and reliable. This is one of the main reasons why we purchased this solution.

What do I think about the scalability of the solution?

The solution is scalable. 

We have 100 users using this solution in my organization.

How are customer service and technical support?

The technical support is very good, DELL is known for their great support.

How was the initial setup?

The initial setup was not that easy, it was a medium difficulty level.

What about the implementation team?

We use a system integrator for the implementation.

What's my experience with pricing, setup cost, and licensing?

We made a one-time purchase of the solution and the price is expensive.

Which other solutions did I evaluate?

I have evaluated Nutanix.

What other advice do I have?

Those who are thinking about implementing this solution should shop around because Nutanix is cheaper and provides a similar service.

I rate VxRail an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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EMANUEL CORDEIRO
IT Manager at CIALNE
Real User
Top 20
Stable and easy to set up

What is our primary use case?

We use VxRail to host our SAP ERP system.

For how long have I used the solution?

I have been working with VxRail for two months.

What do I think about the stability of the solution?

The stability is okay and we haven't had a problem.

What do I think about the scalability of the solution?

We have approximately 500 people who use this product and we have not tried to scale it.

How are customer service and technical support?

I have not been in contact with technical support.

How was the initial setup?

The initial setup was very easy. Part of the process was migrating the virtual machines to the new server.

What about the implementation team?

We used the Dell team to help with our deployment.

What's my experience with pricing, setup

What is our primary use case?

We use VxRail to host our SAP ERP system.

For how long have I used the solution?

I have been working with VxRail for two months.

What do I think about the stability of the solution?

The stability is okay and we haven't had a problem.

What do I think about the scalability of the solution?

We have approximately 500 people who use this product and we have not tried to scale it.

How are customer service and technical support?

I have not been in contact with technical support.

How was the initial setup?

The initial setup was very easy. Part of the process was migrating the virtual machines to the new server.

What about the implementation team?

We used the Dell team to help with our deployment.

What's my experience with pricing, setup cost, and licensing?

This is an expensive product and that should be considered a point to be improved.

What other advice do I have?

Overall, this is a good product and I recommend it.

I would rate this solution a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Shams K
Vmware Administrator at Intertech
Real User
Top 5
Tremendous performance with easy setup and good support

What needs improvement?

The product's integration could be improved. Its price is also a bit of a challenge, particularly if you want extra features or higher performance.

For how long have I used the solution?

I've been using this solution for two years.

What do I think about the scalability of the solution?

This solution is scalable.

How are customer service and support?

My experience with the technical support for this product has been good.

How was the initial setup?

The initial setup is straightforward, as everything is pre-installed.

What other advice do I have?

VxRail's performance is tremendous, and it provides fine security. I would recommend this solution for most customers who want to avoid complex SAN storage implementations and managing SAN storage,…

What needs improvement?

The product's integration could be improved. Its price is also a bit of a challenge, particularly if you want extra features or higher performance.

For how long have I used the solution?

I've been using this solution for two years.

What do I think about the scalability of the solution?

This solution is scalable.

How are customer service and support?

My experience with the technical support for this product has been good.

How was the initial setup?

The initial setup is straightforward, as everything is pre-installed.

What other advice do I have?

VxRail's performance is tremendous, and it provides fine security. I would recommend this solution for most customers who want to avoid complex SAN storage implementations and managing SAN storage, as VxRail provides a single point of management console. I would rate this solution nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
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