One of the biggest things is the visibility of stopping or identifying any infection as soon as possible. In this case, if someone downloads something malicious to their workstation, we have a number of controls in place. However, it wasn't so much the endpoint. It was the spreading of a worm type scenario or a WannaCry type thing. Anything that could potentially spread after the initial infection, which is where we wanted to come in and get that visibility.
It was key for us to have something that we could use for identifying as soon as possible, which would be call center initiated. That was probably our biggest thing: To push it in that direction, as we're a regulated company from the FCA. They drive us continually for improvement and behavioral analysis. Network analysis sort of falls into that bucket.
We already have a SIEM, which some people would argue gives us a lot of that visibility. It doesn't tend to give it the focus that we need. From Vectra, we get a lot of alerts of, "This is happening," or, "This is unusual." This is a lot easier than waiting for a couple of logs to come in, then a bit of AI logic at the back of it to potentially push it in that direction. It's very much for us to get a view of a potential attack, then deal with it as quickly as possible. To pinpoint where it's coming from, and where it is going to go.
One of the biggest things that I wanted to ensure is that it covered our call centers because that is where I see my biggest risk. So, I was really key on getting sensors across all geographic locations within the UK and in all of our small communication rooms.
It is all on-premise. We have a number of call centers spread around the UK. We look at all east-west traffic, as well as north-south. It all goes into our brain in our data center. We do have some branches out in Azure, but we're waiting on the new plugin that they are trying to develop. We are just starting in on our cloud journey and most of our infrastructure is in still private cloud. We haven't really gotten to the point where we have public cloud.
We're up-to-date, but I don't know the exact version number that we are on.