ThousandEyes OverviewUNIXBusinessApplication

ThousandEyes is the #33 ranked solution in our list of best Network Monitoring Tools. It is most often compared to Meraki Dashboard: ThousandEyes vs Meraki Dashboard

What is ThousandEyes?

ThousandEyes is a Network Intelligence platform that delivers visibility into every network an organization relies on, whether public or private. ThousandEyes enables users to optimize application delivery, end-user experience and ongoing infrastructure investments.

With cloud, enterprises can innovate much faster, but the growing number of cloud and SaaS applications means that more apps are being delivered over the Internet. This increases dependence on the Internet, a public “best effort” network, and other third-party infrastructures, substantially reducing the ability of IT teams to predict, visualize and control operational behavior. This results in a chaotic and unmanageable IT environment, making issue resolution a time-consuming ordeal, potentially impacting reputation and revenue. ThousandEyes has innovated an approach based on an unmatched distribution of smart agents across the Internet and enterprise, providing visibility all the way to the end user. ThousandEyes gathers and analyzes massive volumes of Network Intelligence data from all of these vantage points, enabling organizations to solve even their most obscure performance problems in minutes. By using ThousandEyes in the planning and testing phases of cloud adoption, customers can also strategically identify and fix underlying problems before production deployment of business-critical applications.

The ThousandEyes solution is ubiquitous across industry sectors, and since launching in mid-2013, customers have come from a diverse set of industry sectors, which include Silicon Valley technology companies, financial services, healthcare, pharmaceuticals, retail, manufacturing and education.

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ThousandEyes Customers

Wayfair, GitHub, Craigslist, Comcast, SurveyMonkey, Lyft, Box, HP, Zendesk, IO Data Centers, Good Technology, NNTCommunications, Proofpoint, Schneider, Crowdstrike, Avera, Pitney Bowes, InstartLogic, Shutterfly, Shutterstock, Condé Nast, Roche, Jive, Actelion, Brocade, Infor, Okta, JLL, DigitalOcean, Zuora, NetSuite, CloudFlare, One, DemonWare, Quantcast, Carbonite, CareerBuilder, Prosper, Oscar, Slack

ThousandEyes Video

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Flavio Estevam
CEO at a financial services firm with 11-50 employees
Reseller
Top 10
Scalable with good authentification and great technical support

What is our primary use case?

The typical use case for this solution is for authentication devices in the network. It's for authentication in cable networks and WiFi networks and is used as well as enterprise WiFi for branch offices. The main use case, therefore, is basically for LAN and corporate WIFI.

Pros and Cons

  • "The authentication overall - including to the VPN and LAN - is excellent."
  • "The guest portal is hard to use."

What other advice do I have?

We're a reseller. I sell products. I don't use the solution myself. I sell cloud products, security and network products, firewalls, data centers, and collaboration tools. We have many partners including Cisco, Fortinet, VMware, etc. In terms of this product, we sell different versions of the solution and not just the latest. We typically deal with on-premises deployment for this product and the cloud has many security issues in Brazil. For big clients, it's typically on-premises. Overall, I would rate the solution nine out of ten.
Rodney González
Systems Integrator/MSP at AMERITECH SYSTEMS CORP.
Reseller
Top 5
Provides an excellent analysis service; extremely reliable

What is our primary use case?

We're in security and video, and Cisco is the main product we use as far as routers and switches. It's all high-end, we do a lot of government work. Right now, we have over 4,500 users, and we've been in business for close to 16 years. 85% of our clients are businesses. At the moment we have 300 users on the cloud, and maybe 30 or 40 cameras. We are resellers and I'm a systems integrator.

Pros and Cons

  • "The company provides excellent service."
  • "It's an expensive solution."

What other advice do I have?

There's generally a recommendation to go with Cisco, but most clients don't have the money for that and go for a lower end solution. I would rate this solution an eight out of 10.
Find out what your peers are saying about Cisco, SolarWinds, AppNeta and others in Network Monitoring Software. Updated: September 2021.
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KR
Team Leader System Administration at a manufacturing company with 1,001-5,000 employees
Real User
Good for monitoring connection quality; very stable and easy to implement

What is our primary use case?

We primarily used the solution mainly to monitor the network latency and network quality between different sites including company and internet sites. It helped us to see the connection quality.

Pros and Cons

  • "The most valuable aspect of the solution was the ability to see how the connection quality is between the sites and get an alert if it was turning bad."
  • "It would be nice if the solution covered other areas like server monitoring."

What other advice do I have?

We used the public cloud deployment model. I'd recommend the solution and advise others to check to see if it fits with their environment even if they're using some other monitoring solution. I'd rate the solution eight out of ten.
MR
Solution Architect at a tech services company with 10,001+ employees
Reseller
Top 20
Comprehensive with good scalability capabilities and helpful technical support

What is our primary use case?

We use the solution on a daily basis.

Pros and Cons

  • "The installation process is not hard at all."
  • "I would like the product to offer more agility."

What other advice do I have?

We are a Cisco partner and reseller. We are using the latest version of the solution, however, I can't speak to the version number we are on. In general, I would d recommend the solution to other users and organizations. I've had a positive experience so far. I would rate the solution at an eight out of ten overall.
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