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Tanium OverviewUNIXBusinessApplication

Tanium is the #9 ranked solution in our list of top Server Monitoring tools. It is most often compared to CrowdStrike Falcon: Tanium vs CrowdStrike Falcon

What is Tanium?

Tanium Endpoint Platform reduces security risk, improves agility & increases efficiency, a fundamentally new approach to endpoint security's threat detection, indicent response, vulnerability assessment and configuration compliance & with management's software distribution, asset utilization, asset inventory and patch management.

Buyer's Guide

Download the Endpoint Protection for Business (EPP) Buyer's Guide including reviews and more. Updated: October 2021

Tanium Customers

JPMorgan Chase, eBay, Amazon, US Bank, MetLife, pwc, Cerner, Delphi, MGM Grand, New York Life

Tanium Video

Pricing Advice

What users are saying about Tanium pricing:
  • "There is an annual license required to use this solution."

Tanium Reviews

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JD
IT Security Manager at a transportation company with 1,001-5,000 employees
Real User
Great inventory tool that that scans well for vulnerabilities and offers minimal end-user disruption

Pros and Cons

  • "For incident response tasks, all these tasks can get done in minutes with minimal disruption to the end-user."
  • "The solution can give a lot of false positives."

What is our primary use case?

We primarily use the solution for inventory and incident response for the most part.

What is most valuable?

The inventory aspect of the solution has been the product's most valuable aspect for us so far.

The scalability is very good overall.

It's a really good tool. 

For inventory purposes, it's from one of the best things on the scene, as you can get live inventory. 

I like the architecture for a vulnerability scan, for example, as it doesn't put a whole lot of load on the asset. It basically queries. This is not a hub-and-spoke. It's more like a circling of the wagons that all the other assets in the circle or in that particular chain can report on things, that have not logged into Tanium, can report on each other, can grab near real-time data. For incident response tasks, all these tasks can get done in minutes with minimal disruption to the end-user.

What needs improvement?

The solution can give a lot of false positives. It's an aspect of the solution that could be looked at and worked on.

If you deploy all the threat intelligence rules that come with it, you may spend a lot of time suppressing some of the false positives as some of them are very vague. You'll have the indicators due to the fact that you can suppress by hash or by pass or by command and parents process. However, that information is often very limited. You may get an alert for common language image load which can be a hacker technique, however, it's also a normal process between valid Microsoft processes, between the Msiexec, or some sort of system process. 

It's frustrating that there's not enough data - at least that I've found - to be able to determine whether something is a false positive or true positive. Whether it should be suppressed or whether you should let it go, the number of false positives you may have to deal with, if you enable all of these sources, could be over a hundred thousand.

The scalability can be challenging, depending on a company's setup.

The ability to calculate risk with one query would be useful. In other words, to be able to combine known vulnerabilities on an asset with known threats that are targeting that vulnerability from Intel. 

Being able to determine some way or another, which processes you prefer would be ideal. There should be more access to automated processes. Somehow you should be able to determine the business value of that asset and be able to have a true risk meaning and a true way to bubble up these high-value, high-risk assets. They need to get more attention. The solution needs some sort of risk engine that takes into account threat vulnerability and business value.

For how long have I used the solution?

I've been using the solution for less than a year. It hasn't been that long.

What do I think about the stability of the solution?

The stability is actually quite good. There are no bugs or glitches. It doesn't crash or freeze. Its performance is reliable.

What do I think about the scalability of the solution?

The scalability isn't as straightforward as it seems in that adding more assets. Sometimes it depends on where those assets are - such as remote offices that have different controls. If it's a large organization that has bought other businesses, then there are different architectures and different protections and protocols. In that sense, Tanium may have difficulty with some of those different architectures due to the fact that you may have to go and troubleshoot one type also another. Of course, the most painful part is having to put RDP into assets and try and restart the services. 

How are customer service and technical support?

The technical support on offer is below average.

For some of our other systems, I have a phone number I can call. I wait a few minutes, I get a ticket, I get a live agent. Then we troubleshoot live. Tanium doesn't have that. Instead, you can send in an email and when the technical support person has time, your cam will contact you. It's painful, that part, they get a C-rating on their level of support. We aren't quite satisfied.

How was the initial setup?

I can't speak to the implementation process. I can't comment on if it was a difficult or straightforward process or how long the deployment actually took.

What about the implementation team?

I can't speak to if the solution was delivered by a consultant or integrator or if it was handled in-house.

What other advice do I have?

I'm a customer and end-user.

We are using the most current version of the solution in our organization at this time.

I'm not sure how the solution is typically deployed.

It's great for inventory and even incident response. It's right up there with some other top-notch products. However, in terms of the implementation, getting everything on board, all that sort of thing, a company initially setting it up is going to need help troubleshooting. I would advise a company takes the time to definitely engage with some sort of professional services. It's going to be required.

I'd rate the solution nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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VK
Technical Consultant at Aon Corporation
Real User
Top 20
Offers privileged features and has fast asset discovery

Pros and Cons

  • "I'm not so familiar with the tool but I like the interaction of the console to the picture. Patching is the primary model I have been focusing on for the last couple of weeks. So I have created a proof of concept environment and have been checking the available features."
  • "Most of the time, agent-relative issues have to be more equipped with self-healing features. At times, the agent is there, but for some reason, it doesn't report a status. It gives certain problems that are obviously agent-based."

What is our primary use case?

We also use BigFix. Our primary use case for Tanium is for tool consolidation. Tanium is already equipped with multiple capabilities that BigFix has. These are almost parallel tools, running with similar kinds of capabilities. We are planning to flip to Tanium, which might primarily be used as a management solution. Overall, we use Tanium to interact and discover related queries. It is also used as our system information and event management tool. 

What is most valuable?

I'm not so familiar with the tool but I like the interaction of the console to the picture. Patching is the primary model I have been focusing on for the last couple of weeks. So I have created a proof of concept environment and have been checking the available features.

What needs improvement?

Tanium comes with multiple models, so definitely the threat protection is the primary opportunity area my organization is looking for. It is going to be primarily used for event collection, which is being fed into our centralized tools for tracing any kind of vulnerability or any kind of uneven situation. 

For how long have I used the solution?

I have been using Tanium for six months. 

What do I think about the stability of the solution?

In my area environment, we are using this for event collection. We are trying to explore the virtual environment and the compliance evaluation of overall tools. At the first stage, it captures very lightly from servers. It scans the event. They are pretty basic, so from a performance aspect, we have not seen any issues so far.

When we try to use it for patch deployment, we're going to deploy a bigger package and we'll see. We'll put more load on the environment then we'll see how efficient it is. But at this stage, we have not used it. 

How are customer service and technical support?

I have never interacted with technical support. At this stage, my subordinate group is handling it. But they are pretty satisfied with the experience.

Which solution did I use previously and why did I switch?

Tanium has certain privileged features compared to BigFix.

It has offline patching. 

How was the initial setup?

It's definitely not complex. It is pretty user-friendly and it's a solid tool enterprise to use. It is equipped with whatever generic solutions are available within marketing a parallel kind of tool. There are a couple of other tool environments that give it a cutting edge. It is flexible. 

The best part about it is that it is very fast in terms of deployment. It is fast in terms of gathering information but it works with a peer mechanism. 

What's my experience with pricing, setup cost, and licensing?

From a licensing perspective, it is a bit expensive if I do compare them with basic settings. It is nearly two or two and a half times more expensive. 

What other advice do I have?

From a tool perspective, it is capable. I do not want to comment on how efficient it is because ultimately, I'm not aware of its capability. My opinion is that it is definitely a capable tool and it all depends on planning. It's about how to plan your implementation and leverage its available features. It is very fast. Asset discovery is also very fast.

I would rate Tanium a nine out of ten. 

Most of the time, agent-relative issues have to be more equipped with self-healing features. At times, the agent is there, but for some reason, it doesn't report a status. It gives certain problems that are obviously agent-based.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
Find out what your peers are saying about Tanium, CrowdStrike, HCL and others in Endpoint Protection for Business (EPP). Updated: October 2021.
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PG
Channel Director at a tech services company with 1-10 employees
Real User
Top 20
Great security features but the solution lacks mobility

Pros and Cons

  • "The security features are very valuable."
  • "The solution lacks mobility."

What is our primary use case?

Our primary use case of this solution is for endpoint protection and, more particularly, the patching. We are integrators and customers of Tanium and I'm a channel director.

What is most valuable?

The security features are very valuable to us as is the fact that the solution is easy to use with a quick implementation time. 

What needs improvement?

Our biggest issue with the solution is its lack of mobility. Also, when it comes to deploying the SaaS, it's more difficult to deploy on-prem.

For how long have I used the solution?

I've been using this solution for five years. 

What do I think about the stability of the solution?

The stability of the solution is good. 

What do I think about the scalability of the solution?

The solution is scalable. We currently have 1,500 mainly end users using this product. There are approximately 15 additional people working in the IT department that also use this solution. 

How are customer service and technical support?

I have never used the technical support so can't comment. The community is pretty good although there's not enough technical information available. The community's helpful for the day-to-day business.

Which solution did I use previously and why did I switch?

We previously used SCCM and we moved to Tanium because of the number of platforms we can manage with Tanium which is much greater than SCCM offers. SCCM is only Microsoft and we needed to cover all the platforms such as Linux as well as others.

How was the initial setup?

The initial setup was relatively easy. Installation and deployment took less than a week. 

What other advice do I have?

I would recommend the solution for what it is, but not for what it is not. It's actually lacking one major feature and that is mobility which is very important. The lack of this software is why I wouldn't recommend Tanium but in terms of security, deployment and installation, the solution is fine. 

I would rate this solution a seven out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
SB
Sr Manager - Information Security & Researcher at a tech services company with 1,001-5,000 employees
Real User
Top 5Leaderboard
Useful features, highly scalable, and reliable

What is our primary use case?

Tanium is used for network security. We can acquire files, detect malicious file-related activities, and process-related activities in our environment.

What is most valuable?

Threat hunting is a very good feature on Tanium. We have just started using it and have not used it extensively.

What needs improvement?

The performance could improve in future releases. We have had performance issues in specialized web environments, but overall I think the problems are less than 2% of the computer systems being used.

For how long have I used the solution?

I have been using Tanium for a few months.

What do I think about the stability of the solution?

The stability is good but it could still improve.

What do I think about the scalability of the

What is our primary use case?

Tanium is used for network security. We can acquire files, detect malicious file-related activities, and process-related activities in our environment.

What is most valuable?

Threat hunting is a very good feature on Tanium. We have just started using it and have not used it extensively.

What needs improvement?

The performance could improve in future releases. We have had performance issues in specialized web environments, but overall I think the problems are less than 2% of the computer systems being used.

For how long have I used the solution?

I have been using Tanium for a few months.

What do I think about the stability of the solution?

The stability is good but it could still improve.

What do I think about the scalability of the solution?

Tanium is highly scalable.

We have approximately 7,000 laptops and 40,000 regular systems that we have deployed Tanium on.

Which solution did I use previously and why did I switch?

I have used other security solutions, such as CrowdStrike Falcon and HX FireEye.

How was the initial setup?

The initial setup is straightforward.

What about the implementation team?

We have a security engineering team of four people that does the implementation and maintenance of the solution.

What's my experience with pricing, setup cost, and licensing?

There is an annual license required to use this solution.

What other advice do I have?

I rate Tanium a six out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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