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Symmetrix Remote Data Facility OverviewUNIXBusinessApplication

Symmetrix Remote Data Facility is #7 ranked solution in top Data Replication tools. PeerSpot users give Symmetrix Remote Data Facility an average rating of 10 out of 10. Symmetrix Remote Data Facility is most commonly compared to NetApp SnapMirror: Symmetrix Remote Data Facility vs NetApp SnapMirror. The top industry researching this solution are professionals from a computer software company, accounting for 22% of all views.
What is Symmetrix Remote Data Facility?
The Symmetrix Remote Data Facility family of software is the gold standard for remote replication in mission critical environments. Built for the industry-leading high-end VMAX hardware architecture, the SRDF family of solutions is trusted for disaster recovery and business continuity.
Buyer's Guide

Download the Data Replication Buyer's Guide including reviews and more. Updated: January 2022

Symmetrix Remote Data Facility Customers
Global Security Provider, SSM Health Care, Bar Harbor Bank & Trust, Shriners, BZWBK, Qatar Islamic Bank, Sudwestrundfunk (SWR)
Symmetrix Remote Data Facility Video

Archived Symmetrix Remote Data Facility Reviews (more than two years old)

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it_user155781
Sr. Solutions Architect at a financial services firm with 501-1,000 employees
Vendor
It's a great, stable traditional product that is out there and once you set it up it just keeps running.

What is most valuable?

Replication, once it's setup it can just run.

How has it helped my organization?

The replication works great from prod site to DR site.

What needs improvement?

It's a solid product and that's been out on the market for over a decade.

For how long have I used the solution?

6 years.

What was my experience with deployment of the solution?

Some minor issues but not really any big ones.

What do I think about the stability of the solution?

As of late I have seen the replication drop but this was not due to the SRDF, it was due to the high rate of IO changes on the OS side.

What do I think about the scalability of the solution?

None.

How are customer service and technical support?

Customer Service:

Top notch.

Technical Support:

Excellent.

Which solution did I use previously and why did I switch?

We did use recoverpoint initially and then switched to SRDF. As Recoverpoint needs 20% more space for journals and is not really a reliable solution for DR purposes.

How was the initial setup?

It was straight forward.

What about the implementation team?

In-house.

What was our ROI?

DR was a major initiative from the higher management and that was fulfilled.

Which other solutions did I evaluate?

Yes, Recoverpoint. And with SRDF you don't need any outside appliance to do the replication. Everything is handled by the engine with dedicated cache for replication.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
it_user158790
IT & Comm Infrastructure Operations at a financial services firm with 51-200 employees
Vendor
SRDF compared with EMC Recover Point has less capabilities but provides ​​reliability and stability.

What is most valuable?

Reliability and stability, 3 SAN storage star replication (1 box only with storage cache, no disks).

How has it helped my organization?

Currently is not used but was implemented 4 years ago for UNIX filesystems and Oracle DB replication.

What needs improvement?

SRDF compared with EMC Recover Point has less capabilities, for ex. CDP (local or remote) is missing, only EMC assets compatibility, as a TCO is more expensive than implementing IBM SVC or EMC VPLEX virtualization and replication (more supported assets).

For how long have I used the solution?

2 years.

What was my experience with deployment of the solution?

No.

What do I think about the stability of the solution?

No.

What do I think about the scalability of the solution?

No.

How are customer service and technical support?

Customer Service:

Very good.

Technical Support:

Very good.

Which solution did I use previously and why did I switch?

Because lack in systems heterogeneous support, only EMC storage, no CDP, no visual planned/unplanned switch framework for failover/failback.

How was the initial setup?

No, very easy but need to understand differences compatible with IBM SAN Storages.

What about the implementation team?

Yes we used a local vendor S&T SRL.

What was our ROI?

I cannot say SRDF has a ROI because its role is to mitigate the risks such as system unavailability or system loss (DR).

What's my experience with pricing, setup cost, and licensing?

This info is confidential but the TCO is very good compared with other vendors.

Which other solutions did I evaluate?

In the past we used IBM Remote replication and mirroring.

What other advice do I have?

My advice in nowadays is to look first inside current infrastructure and decide if SRDF is the only choice, for ex. we use mixed data replication: DB replication or application aware replication or filesystem/block level. We use CDP features where is available but we are oriented for app level replication and integrity.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
Find out what your peers are saying about Dell EMC, NetApp, Veritas and others in Data Replication. Updated: January 2022.
563,780 professionals have used our research since 2012.
it_user157635
System Engineer at a healthcare company with 1,001-5,000 employees
Vendor
A bigger benefit if used in an active, multi-site configuration. There are less expensive methods for a DR scenario.

What is most valuable?

The ability to control functionality with a command line utility for ease of scripting.

How has it helped my organization?

SRDF has served as a robust method of providing a golden, point-in-time copy of our most critical data.

What needs improvement?

I would like to see command line status queries give higher level, more meaningful results; i.e. data synchronizing, completely synced or split and write ready.

For how long have I used the solution?

I have used iterations of SRDF for approximately 10 years.

What was my experience with deployment of the solution?

There were missteps made in the order in which job steps had to occur for the integrity of data when using scripts.

What do I think about the stability of the solution?

I do not recall any issues with SRDF stability.

What do I think about the scalability of the solution?

In the early days of SRDF, licensing was on an disk array by disk array basis. The license model has changed, so scalability is now limited to the amount you've purchased in the array.

How are customer service and technical support?

Customer Service:

Customer service for this product was top notch.

Technical Support:

Technical support has always been attentive and helpful. We found they also have a thorough knowledgebase.

Which solution did I use previously and why did I switch?

Our team made the decision to make a change to IBM's XIV asynchronous data replication. The switch was made due to cost.

How was the initial setup?

Initial setup was a bit complex. Tools focused on a deep-level knowledge of configuration.

What about the implementation team?

We had a vendor team help with the initial setup. Their expertise did not dive past the disk array technology, so we had to provide the proper configuration from our host side.

What was our ROI?

Our ROI was minimal, because we use it for a cold, disaster recovery method.

What's my experience with pricing, setup cost, and licensing?

Cost was rolled into a much bigger purchase. Ongoing cost was not that detailed.

Which other solutions did I evaluate?

Log shipping methods by Oracle and Sequel.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
it_user157905
Senior Storage Consultant at a financial services firm with 1,001-5,000 employees
Vendor
If this had a bit better data compression, it would be the best storage vendor on the market.

What is most valuable?

Most valuable features of the product are :

- Reliability

- Ease of use

- Different purposes and usability available

How has it helped my organization?

In all the companies in which I have used the product the ease of Disaster Recovery was implemented in such a manner that the Risk of a Site Disaster was mitigated in a efficient way. Furthermore it made the migrations of complete DataCenters to other (new Data Centers at other locations) a piece of cake (although the complexity of the old Data Center and Infrastructures it self made it often time consuming).

What needs improvement?

I could only think of maybe some better data compression.

For how long have I used the solution?

I have been using the product since 2001, in different companies and for different purposes.

What was my experience with deployment of the solution?

I didn't encounter any deployment issues I can recall, and if there were any issues the vendor fixed most of them in no time!

What do I think about the stability of the solution?

The stability is one of the strong features of the Product, so no issues worth mentioning.

What do I think about the scalability of the solution?

As far as scalability goes, it surpasses all other vendors as far as you ask me!

How are customer service and technical support?

Customer Service:

On a scale of 1 to 10 : A 10

Technical Support:

On a scale of 1 to 10 : A 10

EMC is as far as I am concerned the only organization in which the Support organization is an essential part of the overall organization and Products !

None other companies and vendors can even get close to the level EMC delivers Technical Support if you ask me!

Which solution did I use previously and why did I switch?

In some of the Companies for which I have worked they used other products, but these were not nearly as good, so often they switched to EMC and SRDF.

How was the initial setup?

The initial setup is straightforward, although it expects a certain level of technical knowledge and intelligence.

What about the implementation team?

All Implementations were done and executed as a joint venture, which is and was the strength of the implementation.

By use of this kind of implementation the in-house team immediately got a learning on the job experience of the new versions and possibilities.

What's my experience with pricing, setup cost, and licensing?

It depends on the amount of strorage which needs to be replicated by the SRDF product.

Which other solutions did I evaluate?

No most of the Companies for which I have worked had EMC storage and the logical step is and was SRDF.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
ITCS user
Core Cloud System Specialist at a comms service provider with 1,001-5,000 employees
Vendor
Straight forward, although you might face some complexity during the design phase.

Improvements to My Organization

We have built our Disaster Recovery site using the SRDF/s & SRDF/A, Using the SRDF we could have our off site Golden copy for the Critical Data and we managed to restore it back in case of data loss or corruption.

Room for Improvement

They should work more in ‘Security’ and WAN replication.

Use of Solution

7 years

Deployment Issues

No main issues, some complexity in the design.

Stability Issues

In general, it’s very stable although some time SRDF don’t behave as expected specially if the link is not stable or saturated.

Scalability Issues

No issues

Customer Service and Technical Support

Huge gab of professionalism and experience between the regions, we always need to escalate our issues to get it solved.

Initial Setup

Straight forward,…

Improvements to My Organization

We have built our Disaster Recovery site using the SRDF/s & SRDF/A, Using the SRDF we could have our off site Golden copy for the Critical Data and we managed to restore it back in case of data loss or corruption.

Room for Improvement

They should work more in ‘Security’ and WAN replication.

Use of Solution

7 years

Deployment Issues

No main issues, some complexity in the design.

Stability Issues

In general, it’s very stable although some time SRDF don’t behave as expected specially if the link is not stable or saturated.

Scalability Issues

No issues

Customer Service and Technical Support

Huge gab of professionalism and experience between the regions, we always need to escalate our issues to get it solved.

Initial Setup

Straight forward, although you might face some complexity during the design phase.

Implementation Team

The design was done by the vendor while the implementation was done by a partner. Most of them were experts with some limitations.

Other Solutions Considered

Symantec Replicator
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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