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Technology Strategy Consultant at a tech services company with 10,001+ employees
Real User
Top 10
Blocks computer viruses

What is our primary use case?

I have the program installed on my desktop. A primary use case involves the prevention of outside intrusions, so that no viruses may enter.

What needs improvement?

I would like things to be cheaper in the next release, although I cannot say which specific function I am referencing.

For how long have I used the solution?

I have been using the product for around four years. 

How are customer service and technical support?

I cannot comment properly on customer service/technical support since this is an area handled by the IT team. Having said this, as it is on cloud it should not be too time consuming and should be easy to deploy.

How was the initial setup?

As for the initial setup, it was my IT team that handled the installation and this can be…

What is our primary use case?

I have the program installed on my desktop. A primary use case involves the prevention of outside intrusions, so that no viruses may enter.

What needs improvement?

I would like things to be cheaper in the next release, although I cannot say which specific function I am referencing.

For how long have I used the solution?

I have been using the product for around four years. 

How are customer service and technical support?

I cannot comment properly on customer service/technical support since this is an area handled by the IT team. Having said this, as it is on cloud it should not be too time consuming and should be easy to deploy.

How was the initial setup?

As for the initial setup, it was my IT team that handled the installation and this can be done directly from the cloud. Everything is on the cloud nowadays and this precludes the need to make purchases. An advantage to cloud installation over that done on premises is that all the updates and security patches and EMP to the particular antivirus may be handled from the cloud itself.

What other advice do I have?

I will continue to use this product and definitely recommend it to other users. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Rodrigo Martin
CEO Iberia & Latam at a recruiting/HR firm with 10,001+ employees
Real User
Top 5
Robust, simple to install, and is scalable

What is most valuable?

Symantec End-User Endpoint Security is a good product. It's a robust product.

What needs improvement?

There are several new products that offer better protection. The artificial intelligence of Symantec End-User Endpoint Security could be better. The web filter could be improved.

For how long have I used the solution?

I have been using Symantec End-User Endpoint Security for more than 10 years.

What do I think about the stability of the solution?

It's a stable product, very robust.

What do I think about the scalability of the solution?

Symantec End-User Endpoint Security is a scalable product. We have 500 users in our organization.

How are customer service and support?

I have not contacted technical support.

Which solution did I use

What is most valuable?

Symantec End-User Endpoint Security is a good product.

It's a robust product.

What needs improvement?

There are several new products that offer better protection.

The artificial intelligence of Symantec End-User Endpoint Security could be better.

The web filter could be improved.

For how long have I used the solution?

I have been using Symantec End-User Endpoint Security for more than 10 years.

What do I think about the stability of the solution?

It's a stable product, very robust.

What do I think about the scalability of the solution?

Symantec End-User Endpoint Security is a scalable product.

We have 500 users in our organization.

How are customer service and support?

I have not contacted technical support.

Which solution did I use previously and why did I switch?

Apart from Symantec End-User Endpoint Security, I use other platforms. We have many different systems, such as Sandbox products, and other EDRs.

How was the initial setup?

The installation is very easy.

What other advice do I have?

I would rate Symantec End-User Endpoint Security a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Learn what your peers think about Symantec End-User Endpoint Security. Get advice and tips from experienced pros sharing their opinions. Updated: January 2022.
563,148 professionals have used our research since 2012.
Chief information technology officer Executive at a financial services firm with 11-50 employees
Real User
Top 10
Provides great security and is very user friendly

What is our primary use case?

This product is an antivirus system and a firewall system for our companyh. We are customers of Symantec.

What is most valuable?

The product provides great security and is very user friendly. I'm happy with the dashboards and interface. 

What needs improvement?

We have issues when we install in older systems, such as Windows 7, it's difficult to carry out the set up on these systems.

For how long have I used the solution?

We've been using this solution for nearly three years. 

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

We only have around 30 users so scalability is not an issue. 

What's my experience with pricing, setup cost, and licensing?

We…

What is our primary use case?

This product is an antivirus system and a firewall system for our companyh. We are customers of Symantec.

What is most valuable?

The product provides great security and is very user friendly. I'm happy with the dashboards and interface. 

What needs improvement?

We have issues when we install in older systems, such as Windows 7, it's difficult to carry out the set up on these systems.

For how long have I used the solution?

We've been using this solution for nearly three years. 

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

We only have around 30 users so scalability is not an issue. 

What's my experience with pricing, setup cost, and licensing?

We had some issues with licensing registration on the company website. We pay on an annual basis and it's a fair price. 

What other advice do I have?

I rate this product an eight out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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swEngineer at a manufacturing company with 5,001-10,000 employees
Real User
Top 10
High performance, stable, and scalable

What is our primary use case?

We use Symantec End-User Endpoint Security for protecting our network.

What is most valuable?

The performance of Symantec End-User Endpoint Security is very good. It does not slow down the computer like other solutions.

For how long have I used the solution?

I have been using Symantec End-User Endpoint Security for approximately five years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

I have found Symantec End-User Endpoint Security to be scalable.

Which solution did I use previously and why did I switch?

I have used Eset Antivirus previously.

What about the implementation team?

Our IT team did the implementation of the solution.

What's my

What is our primary use case?

We use Symantec End-User Endpoint Security for protecting our network.

What is most valuable?

The performance of Symantec End-User Endpoint Security is very good. It does not slow down the computer like other solutions.

For how long have I used the solution?

I have been using Symantec End-User Endpoint Security for approximately five years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

I have found Symantec End-User Endpoint Security to be scalable.

Which solution did I use previously and why did I switch?

I have used Eset Antivirus previously.

What about the implementation team?

Our IT team did the implementation of the solution.

What's my experience with pricing, setup cost, and licensing?

The price of the solution could be less expensive.

What other advice do I have?

I would recommend this solution to others.

I rate Symantec End-User Endpoint Security an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Head Of Information Security at a manufacturing company with 1,001-5,000 employees
Real User
Top 5
Effective patch management, but lacking support and stability

What is our primary use case?

We are using Symantec End-User Endpoint Security for our network security.

What is most valuable?

The solutions' main features are patch management and security.

For how long have I used the solution?

I have been using this solution for approximately five years.

What do I think about the stability of the solution?

The solution is not stable.

What do I think about the scalability of the solution?

We had approximately 62,000 using the solution.

How are customer service and technical support?

Since the division of the company, we have experienced a lack of support.

How was the initial setup?

The installation is not easy.

What other advice do I have?

I would not recommend this solution because of the new changed that they have made…

What is our primary use case?

We are using Symantec End-User Endpoint Security for our network security.

What is most valuable?

The solutions' main features are patch management and security.

For how long have I used the solution?

I have been using this solution for approximately five years.

What do I think about the stability of the solution?

The solution is not stable.

What do I think about the scalability of the solution?

We had approximately 62,000 using the solution.

How are customer service and technical support?

Since the division of the company, we have experienced a lack of support.

How was the initial setup?

The installation is not easy.

What other advice do I have?

I would not recommend this solution because of the new changed that they have made since the division of the company. The support has gone to Accenture and their product to Broadcom. It is a big change for the AV industry.

I rate Symantec End-User Endpoint Security a six out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Corporate IT Manager at a pharma/biotech company with 11-50 employees
Real User
We can see everything at a glance and manage all antivirus updates from a single central point
Pros and Cons
  • "It just works. We have a console, and I can see it at a glance. I don't have any problems with it at all."
  • "It would be interesting if Symantec Endpoint protection could also manage Windows Defender. If they were to add a feature, it would be nice if you could see the Symantec client and the Windows Defender client in case you choose to deploy both."

What is most valuable?

It just works. We have a console, and I can see it at a glance. I don't have any problems with it at all.

I can push the client out. All the antivirus updates are managed from a single central point, and it just works. 

What needs improvement?

It would be interesting if Symantec Endpoint protection could also manage Windows Defender. If they were to add a feature, it would be nice if you could see the Symantec client and the Windows Defender client in case you choose to deploy both.

For how long have I used the solution?

I have been using this solution for 15 years.

What do I think about the stability of the solution?

We haven't had any problems with it.

What other advice do I have?

I would rate Symantec End-User Endpoint Security an eight out of 10. We haven't had any problems with it. It just works.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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WillPowell
Network Server Analyst at Everport Terminal Services
Real User
Top 10
Console makes it easy to manage and administer protection of our network
Pros and Cons
  • "The firewall, malware, and anti-virus protection have earned its keep in times past by catching the unexpected."
  • "Managements' number one item on the "Wish List" would have to do with the real-time scan of external media inserted into any client."

What is our primary use case?

This solution has been installed within a LAN/WAN topology, with slightly more than 300 clients, give or take. 

How has it helped my organization?

The firewall, malware, and anti-virus protection have earned its keep in times past by catching the unexpected. At the same time, illustrating in real-time the status of managed clients within the array. 

What is most valuable?

The Server Console is a very helpful tool for managing and administrating. 

What needs improvement?

Managements' number one item on the "Wish List" would have to do with the real-time scan of external media inserted into any client.

A secondary concern is software compatibility with other important networked tools: WSUS, Desktop Central, etc, without a large number of exception rules. 

For how long have I used the solution?

We have been using Symantec Endpoint Protection for roughly three years.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
Marcelo De Paula
Industrial Automation Analyst at a mining and metals company with 1,001-5,000 employees
Real User
Top 20
Highly scalable and virus signatures are frequently updated

What is our primary use case?

We use this solution for threat protection in our automation control systems.

What is most valuable?

One of the features is the ability to frequently get virus signature updates.

What needs improvement?

The solution could improve by having a better graphical interface.

For how long have I used the solution?

We have been using this solution within the past 12 months.

What do I think about the scalability of the solution?

The solution is scalable, we have approximately 1400 systems using this solution.

How are customer service and technical support?

The solution was bought by Broadcom and since the change, the support has not been good.

What other advice do I have?

I rate Symantec End-User Endpoint Security an eight out of ten.

Which

What is our primary use case?

We use this solution for threat protection in our automation control systems.

What is most valuable?

One of the features is the ability to frequently get virus signature updates.

What needs improvement?

The solution could improve by having a better graphical interface.

For how long have I used the solution?

We have been using this solution within the past 12 months.

What do I think about the scalability of the solution?

The solution is scalable, we have approximately 1400 systems using this solution.

How are customer service and technical support?

The solution was bought by Broadcom and since the change, the support has not been good.

What other advice do I have?

I rate Symantec End-User Endpoint Security an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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