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Shashank Bajpai
Chief Information Security Officer at ECGC LTD.
Real User
Top 10
Works well straight out of the box and is fairly easy to implement
Pros and Cons
  • "The log management has helped to improve my organization."
  • "There isn't good security integration when it comes to cybersecurity. The correlation of logs isn't so simple."

What is our primary use case?

I use it for infrastructure management and also day in day out for the monitoring of firewalls and our logs. I also use it as my security operation center. 

How has it helped my organization?

The log management has helped to improve my organization. 

What is most valuable?

The ticketing feature is valuable. We also like that it's easy to use and things are clearly defined. 

The management is very easy.

What needs improvement?

There isn't good security integration when it comes to cybersecurity. The correlation of logs isn't so simple. We need to have a lot of support to manage them and customize them. We would like for it to have the ability to be automated as opposed to us needing to contact support and get their help.

What do I think about the stability of the solution?

It is stable. We haven't had any issues. It hasn't crashed or anything of that sort.

What do I think about the scalability of the solution?

Scalability is good. 

How are customer service and technical support?

We have a lot of contact with their customer support and they have been responsive. 

How was the initial setup?

The initial setup was not complex but it was a bit technical. 

Deployment took around three to four months. We needed one implementation manager and three teammates to help with the implementation. 

We require three staff members for the maintenance. We have around fifteen users including the CTO, IT and security managers.

What about the implementation team?

I had local vendor support for the deployment. They were good. They understood the product and were good at implementing it. Management and day to day servicing, though, is a challenge. 

Which other solutions did I evaluate?

We did a POC with SolarWinds. 

What other advice do I have?

It's a good product straight out of the box. It's a fairly easy solution to implement. It's ideal for small to medium-sized businesses. 

I would rate it an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT System Developer/Admin at a manufacturing company with 10,001+ employees
Real User
A stable, scalable solution with comprehensive dashboards and helpful technical support
Pros and Cons
  • "The scalability of the solution is amazing because it can collect a lot of data and you can have your own structure to monitor this data."
  • "An area of improvement would be the licensing of the solution. They need a free license, which would allow faster lead times."

What is our primary use case?

The primary use case of this solution is to monitor Cyber Mission databases.

I create the diagrams to create an architecture that is then implemented. However, creating these diagrams are for my own learnings since these implementations are usually already available in the cloud office logs.

What is most valuable?

The features I have found most valuable are the dashboards. 

I monitor the complete capacity that users are using in the company.

What needs improvement?

An area of improvement would be the licensing of the solution. They need a free license, which would allow faster lead times.

They also need to update their documentation.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The scalability of the solution is amazing because it can collect a lot of data and you can have your own structure to monitor this data.

How are customer service and technical support?

The customer service/technical support was helpful and they answered my questions as best they could.

How was the initial setup?

The setup was easy, but you have to have a VPN connection depending on the security protocols in place.

What about the implementation team?

The deployment was in-house and took about two days with the correct licenses and permissions.

What other advice do I have?

It is important to define different guidelines to integrate Splunk in development, QA, and production deployments. Additionally, define the applications that will be used and the configuration of the databases to collect the data. If this is not done, there will be a lot of issues due to, for example, master access or permissions to use the database collector and blocks.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Director of IT at a consumer goods company with 201-500 employees
Real User
Effective reporting, good dashboards, and scalable

What is our primary use case?

I used Datadog typically for monitoring website statistics and some of the cloud networking equipment.

What is most valuable?

The most valuable features are the dashboards and the reporting.

For how long have I used the solution?

I have been using this solution for approximately three years.

What do I think about the stability of the solution?

I found the solution to be stable, I did not experience any bugs or glitches. However, some of the managing team did.

What do I think about the scalability of the solution?

The scalability of the solution was good. Being a cloud solution, if there was an issue with the scalability it would be easily fixed with an update. We have approximately 200 users using the solution in my organization.

How are

What is our primary use case?

I used Datadog typically for monitoring website statistics and some of the cloud networking equipment.

What is most valuable?

The most valuable features are the dashboards and the reporting.

For how long have I used the solution?

I have been using this solution for approximately three years.

What do I think about the stability of the solution?

I found the solution to be stable, I did not experience any bugs or glitches. However, some of the managing team did.

What do I think about the scalability of the solution?

The scalability of the solution was good. Being a cloud solution, if there was an issue with the scalability it would be easily fixed with an update.

We have approximately 200 users using the solution in my organization.

How are customer service and technical support?

I did not need to use the support.

Which solution did I use previously and why did I switch?

I was previously using SolarWinds in the company I was working with before.

What other advice do I have?

I rate Datadog nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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