SevOne Network Data Platform OverviewUNIXBusinessApplication

SevOne Network Data Platform is the #3 ranked solution in our list of top Server Monitoring tools. It is most often compared to Zabbix: SevOne Network Data Platform vs Zabbix

What is SevOne Network Data Platform?

SevOne provides modern monitoring and analytics solutions that organizations need to monitor their networks today, tomorrow and beyond. SevOne simplifies the extraction and enrichment of metric, flow, and streaming telemetry data across multi-vendor networks enabling enterprises, carriers and managed services providers to ensure optimal network operations and performance.

SevOne provides SaaS, public cloud and on-prem offerings, including several pre-built solutions specifically designed to solve SD-WAN, SDN, NFV and enterprise Wi-Fi challenges. SevOne helps customers compete and win in the connected world by increasing their business agility and velocity of delivering new applications and services. SevOne is privately held and is headquartered in Boston, Mass. Follow SevOne on Twitter at @SevOneInc.

SevOne Network Data Platform is also known as SevOne.

SevOne Network Data Platform Buyer's Guide

Download the SevOne Network Data Platform Buyer's Guide including reviews and more. Updated: August 2021

SevOne Network Data Platform Customers

Adobe, Aflac, BT, Comcast, eBay, EA, Go Daddy, Liberty Global, Telstra, TMobile, Spark, Starhub, SKY, UBS

SevOne Network Data Platform Video

Pricing Advice

What users are saying about SevOne Network Data Platform pricing:
  • "Although I don't have exact details in terms of cost, my experience has been that SevOne is willing to make a deal with the customer."
  • "The pricing has not evolved with the market, which is one of the reasons we are moving to a new product."
  • "There are different options available for licensing, with the per-device option being more expensive but more flexible."
  • "Many tools price things based on the number of KPIs that you're collecting around a device. In many cases, there could be hundreds of metrics that you need to collect. SevOne provides device-level pricing. That gives us the flexibility to turn on, and expand on, the metrics that we're collecting around those devices, without taking a financial hit."
  • "A blocking point is the high upfront cost because it is challenging to get it accepted and the purchase approved."

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SM
Manager of REN Operations at Rogers Communications
Real User
Easy to use, facilitates proactive problem detection and resolution, with helpful and responsive support

What is our primary use case?

We primarily use SevOne for performance management. We're managing an internal corporate network for a large Canadian telco. This includes the data centers, the branch offices, media locations, retail stores, and all of those kinds of connections. We use it obviously to monitor performance, and we also use it to do some performance alarming, and things like that. We use it extensively to help us communicate with other teams, and with executives so that we can present valuable network data in a pleasing way. It's also accurate, easy to read, and easy to digest for non-network teams, executives… more »

Pros and Cons

  • "We find that the reporting is particularly valuable in terms of not only communicating with our peer teams but also with the executives."
  • "The reporting of NMS is good, but it could be better."

What other advice do I have?

Overall, I'm pretty happy with this product and how it's used day-to-day. SevOne is a product that can integrate network performance management across ITSM and business decision-making tools, although that is not something that we have implemented. That said, the data that it produces is very insightful for that type of planning. Capacity planning and engineering are examples of that. I'm fairly certain that it will enhance your decision-making, although it may depend on how you want to set that up. Specifically, you might want it to do that automatically with some kind of an API call between…
Graham Prowse
DevOps Manager at Spark New Zealand
Real User
Top 10
Gives us the capability to measure the things that are important to us which helps us drive value to customers

What is our primary use case?

We use it pretty extensively for all of our network performance management needs. It's monitoring Spark core and network performance. It's managing our managed-data customers' equipment on site, and it's also used to look after monitoring our internet links as well. We use it for any performance-related stats or information of that type. It has the capability for that. It's all on-premise at the moment. We don't have the Data Insight component of the SevOne offering at this stage. We're still looking at that, but we predominantly use the platform to give us collection capability, and we'll use… more »

Pros and Cons

  • "The comprehensiveness of this solution's collection of network performance and flow data is one of the basics in the field for what it does. It meets all of our needs. So for all those areas, for the most straightforward collection capabilities, right up to NetFlow and even telemetry, it meets all those demands. Not only just basic or fundamental SNMP collection capability, but the product also supports what we need for the future with telemetry streaming. So it's very comprehensive."
  • "We need to be thinking about streaming telemetry protocols. They already have the port for enhanced visualization, which they already have through Data Insight."

What other advice do I have?

We haven't done too much with software-defined, but we have certainly looked at the telemetry capabilities, and it does support those. While it doesn't support all of our technology in that space, it does support two-thirds of what we need to do and the other options to support telemetry. Another kit we have is something that we can work with SevOne to do, which is an offer they've made to us. It's quite good. Support is very key, and with all of our vendors, we want to have good technologies, good function, and capability, but we want to have a good relationship with the supplier, and SevOne…
Learn what your peers think about SevOne Network Data Platform. Get advice and tips from experienced pros sharing their opinions. Updated: August 2021.
534,226 professionals have used our research since 2012.
TK
Senior Manager of Global Network at a retailer with 10,001+ employees
Real User
Good integration with ServiceNow, licensing model needs to be improved

What is our primary use case?

My use case at the initial startup was very simple. I had a carrier, which was a backbone globally implemented, and I needed a monitoring solution. The type of solution I needed had to capture SNMP traps, poll my equipment, perform traffic analysis, deal with historical data, and things like that. This requirement has remained constant through the entire seven years of implementation with them. At the end of the month, we're ending our relationship with this vendor for a variety of different reasons. Among the problems is the pricing model that they have, although a lot of it has to do with… more »

Pros and Cons

  • "The most valuable feature as of late has been the API integration with ServiceNow."
  • "Their virtualization solution is not compatible with our Kubernetes environment, which is one of the reasons we are ending our relationship with them."

What other advice do I have?

SevOne is capable of bringing together its analytics reports and workflows in a single dashboard, although I don't actively use that specific dashboard. The stuff that I use with SevOne is very specific to a need at the moment and as such, I don't require the use of a collapsed view. In my world, it's hard to summarize everything in one place. Everything is going to be compartmentalized, so I have multiple dashboards with different data. It isn't that I don't want to use a single pane of glass but it just doesn't serve any purpose for what I need on a daily basis. Overall, this is a good…
SP
Network Analyst at a computer software company with 10,001+ employees
MSP
Data Insight reporting tool has templates that you can create for all kinds of reports

What is our primary use case?

We use SevOne to manage about 10,000 network devices on our system. We monitor those devices with all the performance data, run reports, and see alerts. We have a manager of managers that sits above SevOne that actually displays all of our alerts, does some correlation and other things. We also provide some maps and reporting.

Pros and Cons

  • "Data Insight reporting tool is the most valuable feature. They came up with it a couple of years ago. The most pleasing factor is the dark theme. You don't have a white background. It has templates that you can create for all kinds of reports that you can hit on the fly. It's much better printing of the reports. If you want to send PDFs to people, the reports are actually decent. Whereas for years, the old architecture of the PDFs was rubbish and even our customers said, "We have to manipulate your PDFs because they all have bad margin breaks. SevOne fixed that a couple of years ago with the new Data Insight. It's fantastic."
  • "There are a lot of pain points. My main problem is that we don't have a high availability system. There are 20 peers. We're going to lose the end-of-life appliances that are old. If we lose a peer and it doesn't come back, we lose all that data. The reason we don't have high availability is because it's double the charge."

What other advice do I have?

My advice would be to read the PDFs they have and then look at the videos on YouTube. That's what I do. I'm not a voracious reader, but I go to YouTube a lot. I would rate SevOne a nine out of ten.
AD
Network Tool Manager at a financial services firm with 10,001+ employees
Real User
Top 20
Responsive and thorough support, good alerting, and it is easy to integrate with other tools

What is our primary use case?

We are primarily using SevOne to monitor bandwidth utilization. We also use it for proactive monitoring of the CPU, memory, and other resources. Our main goal is to monitor the network health and proactively upgrade before any issues occur.

Pros and Cons

  • "The out of the box reports and workflows are pretty good and they meet our requirements well."
  • "The user management features need to be improved. It would be nice if we had more granular control, or layers of control, out of the box."

What other advice do I have?

We are not using all of the features of SevOne. For example, we are not using Net Flow at this time. We are still deciding on what we should do with the data that is being produced by SevOne. For example, we are working on how to manage the users' access because it depends on the visibility that is needed. We don't want everybody to see everything. To accomplish this, we have to use both NMS and DI creatively to control what users can see and what they cannot. User management is a bit complicated, although I think that most devices are like that. Essentially, we're trying to combine NMS and DI…
Wilmer Geo Velasquez
Sr. System Manager at ATOS
MSP
Top 5
In addition to network devices, we can monitor server-type devices, saving us from having to get a separate server monitoring tool

What is our primary use case?

We're using SevOne to monitor our network infrastructure. We provide monitoring services and performance capacity management for network gear, including routers, switches, wireless controllers, firewalls, and load balancers, to name a few. We have various manufacturers and different device models that we leverage the solution to monitor in our organization. Our deployment of SevOne is mostly virtualized. We have gone completely virtual in our environment. We have SevOne deployed in different regions of the world: the U.S., Hong Kong for Asia, as well as in London for Europe.

Pros and Cons

  • "One of the solution's biggest strengths is its capacity management performance, with out-of-the-box reports through NMS, as well as its ability to collect NetFlow-related data from devices. The collection of network performance and flow data is important because we have many critical business applications."
  • "One area that requires a little bit of improvement is the topology of visualization and being able to map out connections, end-to-end. It's able to do that, but it's not as impressive as we would like it to be. We would like to understand the different interface types and the connection points better, through the visualization. Heatmaps also need further development."

What other advice do I have?

My advice is to have a good architecture review with SevOne to understand what your business needs are. Make sure that you are deploying the SevOne collectors as close to the network gear as possible, so you have the metrics with no latency over the network. The ease of use of the dashboard has improved, now that they've introduced Data Insight, which is their new visualization reporting engine. That is a little bit more user-friendly. They've made good progress with Data Insight to make things even easier. SevOne is an eight out of 10. They do a lot of things very well, but there are some…
Amarnath Palaniswamy
Solution Architect at a media company with 10,001+ employees
Real User
Top 10
Helps with troubleshooting and capacity planning, customizable reports, friendly and responsive support

What is our primary use case?

SevOne is used mainly for network monitoring. In my company, there are different services that include mobile data, voice, and broadband. SevOne is being used across all of these three services, and it also covers our corporate network. SevOne is also being used for business reporting and capacity planning.

Pros and Cons

  • "In 90% of the cases, new devices are plug-and-play, so when a new version comes out then SevOne has support for it out of the box."
  • "The reports are easy to configure but they are a bit outdated in terms of appearance and visualization."

What other advice do I have?

We combine our analytics reports but we don't use SevOne in that case. We have data that comes from a non-SevOne system, we take the data feed and we have a reporting layer on top of it. Sometimes, this process takes data from SevOne and helps to provide a high-level service dashboard view. However, we do not use a SevOne dashboard to display it. Rather, we rely on the reports. At this time, we don't directly integrate with ITSM but we have aspirations to involve SevOne in the whole ITSM process. Ideally, any information that has been collected for ITSM can be accessed by SevOne. Also, it's a…
SD
Network Engineer at a financial services firm with 1,001-5,000 employees
Real User
Top 20
The dashboard interface makes the network visually interesting for people who are not in the network. However, objects can disappear from reports without alerts.

What is our primary use case?

We use it to look into performances in our system and different dedicated environments. We try to draw graphs that represent what we have in terms of time response, bandwidth, and input and output across all our data centers to see if the load balance is correct. We have some traffic flows that say if the traffic is dropping and being taken by another data center. There are a lot of reports all around about different points of our architecture. It is deployed as a physical appliance on-premises. So, we have the SevOne appliance in our data center.

Pros and Cons

  • "We have benefited mainly from the use of the dashboard interface. It makes the network visually interesting for other people who are not in the network. A lot of people are not network techies who understand streams in the network. Based on location, we have streams coming in and out. They can see visually when there is some problem. They don't need to understand all the network technology behind it to be able to understand if everything is working well or if there is a problem."
  • "With the administrative management of the appliance, if some object appears from SevOne because something changed in the network or whatever, then as an administrator you will not be aware. If you are using this object in a report, this object will disappear from the report and you will not be aware of it. So, if you have 1,000 reports, you cannot always check these reports everyday to see if objects are missing or information has disappeared. We don't have any information on alerts, saying that something is happening there and maybe we need to take action. If an object was replaced by another one, or if a link was replaced by another one, then the graph needs to be changed because it doesn't exist in the graph anymore. However, we don't have this information."

What other advice do I have?

You have to try it. The first step may be a bit harsh because of the layout. It's an older type of layout, but it works. Once you find your way with it, it is quite easy and straightforward. But, at first, it's not always easy to handle. But, it is a good tool that works nicely. So far, we don't regret it. We need to master the system to be able to fully grasp what can be done. It is not for every end user who wants to go into the system and start monitoring whatever they want. They need to be able to grasp some content before that. Without training or previous knowledge, it is not always easy…
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