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Pure Storage FlashArray Room for Improvement

Solutions Architect at a wholesaler/distributor with 1,001-5,000 employees

I like what they're doing, but some of my customers complain that they do not have all the bells and whistles and knobs to fine-tune workloads that some of the competitors have. In my opinion, that's good. All customers don't have dedicated storage gurus, and they can get themselves into trouble if they fine-tune too many of those high-performance knobs, but they do get knocked down. Pure Storage takes a hit in the minds and opinions of some of the customers because they cannot customize things as much as compared to a legacy storage provider's appliance such as NetApp, Dell EMC, or even HPE. I personally think 95% of my customers are better off letting the system fine-tune itself. That was something that you needed to do 12 or 15 years ago, but now with all-flash, the technology can handle what it needs to handle. Customers just end up shooting themselves in the foot if they are tweaking too many default settings.

Pure is typically more expensive than everyone else. They can work on the price to make it more competitive.

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IT System Engineer at a tech services company with 501-1,000 employees

The solution is not cheap. It's much more expensive than DataCore. It costs much more. 

The improvement I would expect from them is maybe more if there is integration with VMware. We are also using Amazon Cloud to provision snapshots or to move or to copy snapshots to Amazon. I would expect more integration within Amazon. Amazon has tree storage or last tier so we have that as an option instead of keeping it in Pure Storage as it costs a lot of money. If they offered a hybrid cloud, for example, it would be very helpful.

The solution needs to ensure they have good integration with VVol. VVol is the future of VMware. I have spoken with Pure Storage engineers and they have an integration with vVol. They have a kind of plug-in for VMware to work with VVol, however, it's not mature enough. It's my understanding they're working on it to get it done on that side. More integration with the Windows Server for snapshots would also be helpful. 

One year ago I found that instead of having the new Pure Storage FlashArray on-prem, you can have it in Tokyo or you can have it in Virginia - it depends where you are. You can just pay a certain amount per minute and you can have a Pure Storage that you manage from your prem, but have it on Amazon. That may be in production. It will be a useful attribute.

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Systems Engineer at a tech services company with 1-10 employees

I can't think of too many features that need improvement. There are no bugs, it just works and it's stable. The graphical interface is perfect and really simple. Someone who understands storage can figure it out within a couple of minutes. There are really no drawbacks.

The only minor issues that come to mind are that, every once in a while, a hard drive will go bad. Also, the solution should be cheaper.

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Learn what your peers think about Pure Storage FlashArray. Get advice and tips from experienced pros sharing their opinions. Updated: January 2022.
564,322 professionals have used our research since 2012.
IT System Specialist - Operations & Infrastructure at a insurance company with 1,001-5,000 employees

Data reduction is an area that needs improvement. There is a garbage collection service that runs but during that time, system utilization increases.

Integration with VMware tools can be improved.

The reporting can be better.

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Cloud Solutions Architect at a tech services company with 10,001+ employees

We understand that they're thinking about it, but one of the things that would be nice is if they added some basic file-level capabilities to the platform. The idea is that they would run a basic NFS or CIF share from the controllers. FlashBlade is the powerhouse for File and Object storage, but if you don't need all that power, a lightweight file function would make FlashArrays more versatile.

The other thing is multiple key support for encryption. The standard solution encrypts the whole array, but we also have certain tenants that use dedicated LUNs. So, it would be nice if, in addition to just supporting the VMware stuff, we could have a per LUN key. Even better would be interfacing with an external Key Management Server (KMS) so that tenants could manage their keys.

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Enterprise Solutions Architect at a logistics company with 10,001+ employees

They're in a continuous act of improvement with a continuous delivery state. Everybody should be following their model right now. We are so impressed with Pure that even as we are an M&A-based company, if we acquire another company, Pure is automatically selected to be the storage that's going to replace whatever they have if they're not already using it. We have no complaints about how they run things.

I can't see where they can make anything better, unless, of course, they lower their prices even more. Even so, it's not so expensive. Even at the price point that they have right now, no one's complaining. 

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Manager, Enterprise Infrastructure at a tech services company with 1,001-5,000 employees

Beyond a certain amount of petabytes, you have to have a separate system. Basically, it's not infinitely scalable. 

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Storage Solutions Architect at a manufacturing company with 1,001-5,000 employees

I think the areas that they have been working on for quite some time are the CIFS and SMB Shares, that is, being able to mount them directly. I think they're on the right track.

One wish I have is that they will have a solution to help archive data to the cloud, that is, a Cloud Tiering Appliance.

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GIDC India - Architecture Design and Engineering Leader at a computer software company with 10,001+ employees

Pure Storage support could be a little better. 

The pricing can be a bit high.

In general, I'm quite satisfied with what product they have on offer, and what new features are being released.

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KYC Quality Assurance at a financial services firm with 10,001+ employees

The system has dual controllers but does not have a high level of resiliency built-in. For what the peak says, I'm very happy with it. However, if you compare it to similar devices with multiple controllers that are scaled-out, it's not a true active-active.

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Technical Consultant at Injazat Data Systems

FlashArray's capacity for forecasting should be improved because it needs to be a bit more current. I think it's bundled with the deduplication and other compression factors. We need more user interfaces for forecasting in this software and more interfaces need to be integrated with this array management tool. 

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Soporte TI at a university with 1,001-5,000 employees

We would like to be able to connect to data tape for backup, specifically to the LTO backups.

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MTS - Core IP Engineering at a comms service provider with 10,001+ employees

Larger capacity and more storage ports would be the two things I'd like to see.

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Professional Test Engineer at a computer software company with 10,001+ employees

I think replication is one area that still needs improvement. Earlier, Pure Storage FlashArray only had IP-based replication. There was no API-based replication, but they have enhanced the feature now. However, they need to work on API replication for C-type of arrays.

It would be good if Pure Storage FlashArray gave a library-type access.

Maybe, small box releases could be utilized for backup purposes such as Data Domain offered by other vendors.

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VMware and Windows Server Team Lead with 1,001-5,000 employees

The price of this solution is high and should be lowered.

It is not possible to create a cluster on top of multiple arrays.

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Project Deployment at a tech services company with 11-50 employees

This product has only two active controllers, whereas other solutions can have more. This is something that needs to improve.

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Enterprise Account Executive at a computer software company with 11-50 employees

The solution needs an integrated NAS platform, file platform. The file functionality could be better.

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Implementation and Support Engineer at PRACSO S.R.L.

The solution itself is pretty solid. Perhaps the time available for selecting upgrades or for scheduling things could be improved. On a couple of occasions, the waiting time for an upgrade has been pretty substantial. 

In the next release, I would like for them to support file systems on the lower-end models, like the X-10 or X-20. 

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Infrastructure Engineer at a financial services firm with 51-200 employees

Its price could be cheaper. It is not the cheapest one out there, but I'm not directly involved in the figures and negotiations. 

In terms of features, we are really happy with it. We haven't had it long enough to give feedback on that.

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Platform Technologies Lead Engineer at a energy/utilities company with 1,001-5,000 employees

The price could be better.

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Chief Consultant and Architect at Tahir Professional Services

There is definitely room for improvement.

Overall, the solution is pretty good, although it does have certain gaps. There are many features which need to be added, particularly on the replication side. 

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Owner at a tech services company with 11-50 employees

Its price needs improvement. Its price is almost double than any other flash storage solution.

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Technology and Architecture Deputy Manager at a financial services firm with 1,001-5,000 employees

The problem is that we can only make a few groups, around five or six groups. I like groups and we need a lot of them. We had to put all the information in only a few groups and cannot make a more detailed separation of them.

This is the only problem that we have in the two years of working with Pure Storage and it is not an important problem. The interface that this solution has is really good. It senses all the errors. We get good support from the vendor. 

The price doesn't really matter. It's very expensive, it can be cheaper.

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IT Manager at a consultancy with 51-200 employees

The integration capabilities could be improved.

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Datacenter & Cloud Architect - South America Zone at a manufacturing company with 10,001+ employees

We are not sure what needs improvement at this time, as we have not started using it in the production environment.

It would be nice to have a better view of the allocated capacity on their Platform as a Service solution because we have to do some manual calculations to understand how much we are going to pay every month to use the storage that is allocated.

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Fresh Operations Manager at Jerónimo Martins

Pure Storage FlashArray could improve by being more secure.

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IT Architect at a hospitality company with 1,001-5,000 employees

The solution could improve by having a multi-tenant feature.

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Project Manager at WFSFAA

The price should be lower.

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Manager of IT Department at a engineering company with 201-500 employees

We need to add more storage in Pure Storage FlashArray with the cluster mode activated for us to have better performance.

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Sr. Cloud Systems Engineer at a computer software company with 1,001-5,000 employees

It would be nice to have a little more control. I feel like there is too much automation; the user doesn't have any manual input. There's not a lot of options for the administrator compared to other solutions

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Solutions Architect at a insurance company with 51-200 employees

When we were doing some tests, we found that there was an I/O freeze when they were switching the controller.

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Intertecno Co-Founder at a tech services company with 1-10 employees

Areas for improvement would be the financial operations. In the next release, I would like to see a NAS protocol included.

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Learn what your peers think about Pure Storage FlashArray. Get advice and tips from experienced pros sharing their opinions. Updated: January 2022.
564,322 professionals have used our research since 2012.