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ProcessRobot by Softomotive Room for Improvement

Owner at maricau consulting

As for what could be improved in this solution: I tried to do some automation on Microsoft Dynamics AX and it was not successful. The integration with Dynamics AX was not really a success, but for the rest, I don't have problems with.

Some automation features on some programs did not work smoothly, so that's a negative feature. That might be solved now with the newer version because Microsoft took over Softomotive. I hope they have improved that feature and that it now works better with their own software.

I'm not really missing features I'd like to see on the next release because we only use it for a really small target area. We just use it for reporting. It's not like we're using it extensively on test automation and other similar processes, but I know we can do a lot more with this solution.

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MD
Process and Performance Improvement Consultant at a consultancy with self employed

When this solution is sold to the clients there is no automated process in place as many other RPA products have. I have to fully understand the product so that I can go over the processes with the client and all staff they may have. 

It would be good to record all of the processes and automate them.

The Kryon product has that option, where when you are doing something automatically it can record it on an AI interface. If they could have that feature included, it would benefit the client.

They need to come up with a little more on AI and precision discovery path to be able to record the processes.

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SR
Operations Leader - Global Automation at a computer software company with 10,001+ employees

We are looking to see more features implemented there are already available in UiPath or Automation Anywhere. This is one of the main drawbacks.

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Software Engineer at a consultancy with 51-200 employees

There are some limitations when it comes to automation with Excel.

Better support is needed for building custom components on top of ProcessRobot.

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Senior Manager - RPA & Transition at a financial services firm with 10,001+ employees

It should be more stable, and their technical support should be faster.

It should also have more integration with tools from other vendors, such as SAP and Oracle, and technology partners, such as Salesforce.

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Module Lead at a computer software company with 1,001-5,000 employees

In an upcoming release, the exception handling mechanism could improve. The issue that we are facing is whenever there is a failure in any of the middle execution and if you wanted to navigate it to the end of the last line of execution, we do not have this feature available. If we had this feature it would make it even more stable.

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JT
President & CEO at a tech services company with 11-50 employees

This solution should be more resilient, with robots more capable of recovering after an error.

I would like to see more native Microsoft integrations with cognitive solutions.

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Find out what your peers are saying about Microsoft, UiPath, Automation Anywhere and others in Robotic Process Automation (RPA). Updated: January 2022.
563,780 professionals have used our research since 2012.