We just raised a $30M Series A: Read our story

Pandora FMS OverviewUNIXBusinessApplication

Pandora FMS is the #11 ranked solution in our list of top Server Monitoring tools. It is most often compared to Zabbix: Pandora FMS vs Zabbix

What is Pandora FMS?

Pandora FMS Enterprise is the perfect on-premise monitoring software for companies with at least 100 devices. 

Stop wasting your time and resources on complex and silo'd monitoring systems that are poorly integrated.

It’s an all-in-one package offering modern and flexible IT monitoring, replacing the need for multiple, difficult-to-integrate, and more costly monitoring systems.

Buyer's Guide

Download the Network Monitoring Software Buyer's Guide including reviews and more. Updated: October 2021

Pandora FMS Customers

Rakuten, Prosegur, Repsol, Teléfonica, Allianz, Ottawa Hospital, Hughes

Pandora FMS Video

Archived Pandora FMS Reviews (more than two years old)

Filter by:
Filter Reviews
Industry
Loading...
Filter Unavailable
Company Size
Loading...
Filter Unavailable
Job Level
Loading...
Filter Unavailable
Rating
Loading...
Filter Unavailable
Considered
Loading...
Filter Unavailable
Order by:
Loading...
  • Date
  • Highest Rating
  • Lowest Rating
  • Review Length
Search:
Showingreviews based on the current filters. Reset all filters
Ralp
IT Consultant at Duosis
Consultant
Top 20
A single point of monitoring helps to identify and resolve issues before they become critical

What is our primary use case?

Our primary use case is the monitoring and control of IT infrastructure.

How has it helped my organization?

Pandora FMS is a powerful monitoring system that has enabled us to identify and resolve IT infrastructure problems before they affect critical business processes.

What is most valuable?

The most valuable feature is the single monitoring solution. We are able to control our business with this all-in-one monitoring tool.

What needs improvement?

Third-party integration should be improved for some commonly used products such as Universal CMDB.

For how long have I used the solution?

six months.

What is our primary use case?

Our primary use case is the monitoring and control of IT infrastructure.

How has it helped my organization?

Pandora FMS is a powerful monitoring system that has enabled us to identify and resolve IT infrastructure problems before they affect critical business processes.

What is most valuable?

The most valuable feature is the single monitoring solution. We are able to control our business with this all-in-one monitoring tool.

What needs improvement?

Third-party integration should be improved for some commonly used products such as Universal CMDB.

For how long have I used the solution?

six months.
Disclosure: My company has a business relationship with this vendor other than being a customer:
m.angel
User at a manufacturing company with 201-500 employees
Real User
Good network visibility, easy to use, and has good documentation

Pros and Cons

  • "It allows me to quickly see the status of all of my printers, switches, computers, and virtual machines to determine if any system has fallen."
  • "This solution requires proper training to get 100% out of it."

What is our primary use case?

In comparison with most monitoring software, this software is incredibly easy to use. It does 95% of what we want it to and the remainder is currently waiting on new features that have been added to the roadmap.

How has it helped my organization?

Although the version I use is not the enterprise, Pandora FMS allows our company to accurately maintain an up to the minute, easy to digest visual on inventory and security throughout our network for certain industry compliance of workstations and servers.

Being a solution running on Linux, it gives us an excellent relationship between hardware requirements and the number of agents that can be managed effectively. It supports up to two thousand agents using less than 4GB of RAM, which today is a fairly modest amount.

What is most valuable?

This solution is able to fulfill any task of monitoring and control of hosts in an outstanding way.

It has a really complete Wiki and documentation, where they explain from the purpose to the configuration and use of its immense number of functions.

It allows me to quickly see the status of all of my printers, switches, computers, and virtual machines to determine if any system has fallen.

What needs improvement?

In its versions for Linux, in the beginning, it can be somewhat complicated to configure and implement. The Windows version is easier to configure but less stable in my opinion.

This solution requires proper training to get 100% out of it.

The life cycle seems to be very short, but you get what you pay for.

For how long have I used the solution?

I have been using this solution for one year.

What do I think about the stability of the solution?

The Windows version is less stable than the Linux version.

How was the initial setup?

The Linux version is more difficult to install and configure than the Windows version.

What's my experience with pricing, setup cost, and licensing?

The Open Source Community Edition is great to just explore the software, or use it on medium-sized infrastructures.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
Find out what your peers are saying about Artica Soluciones Tecnologicas, Zabbix, Nagios and others in Network Monitoring Software. Updated: October 2021.
542,029 professionals have used our research since 2012.
Jimmy Olano
Developer at KS7000
Real User
Good manageability, reporting, and licensing, but it should include an ISO image for companies using VPSs

Pros and Cons

  • "Pandora FMS provides us with a general report (graphical) about all of the connected devices, which helps with planning new stations and tracking them."
  • "It would be useful if Pandora FMS included an ISO image (or «software appliance») for each big company that leases virtual private machines (VPS), just like in AWS."

What is our primary use case?

We use it for "remote desktop" via eHorus (integrated into console Pandora FMS), to check connectivity, for database status, and disk drive free space capacity. This solution is very useful for keeping track of «Let's Encrypt» certificates (expiration) for our web blog and its uptime.

How has it helped my organization?

Pandora FMS provides us with a general report (graphical) about all of the connected devices, which helps with planning new stations and tracking them. This solution also supports «IP address management» in an easy way, including an integrated IP calculator. Compatibility with the «Lightweight Directory Access Protocol» reduces the work required to handle our users and roles.

What is most valuable?

Enterprise version is for big business (100 devices or more); we use Community version (GNU General Public License) , both versions let us make own "details", always under our responsibility. Another valuable feature is standards for monitoring, where discrete values in generic situations can be applied to anything with very different needs.

What needs improvement?

Pandora FMS is currently very focused on monitoring so they have left out the issue of cloud deployment. After discussing it with support and in the forums, I have seen that they are working on improving their cloud side, and with the Discovery feature, which is still limited, I'm sure they will accomplish a lot more in the future.

For how long have I used the solution?

We have been using this solution for more than two years.

What do I think about the stability of the solution?

This solution is very stable.

What do I think about the scalability of the solution?

The solution provides for full scalability, including a schema for a High Availability Database Cluster.

How are customer service and technical support?

We have had no need for service, as everything is explained in blog/wiki pages.

Which solution did I use previously and why did I switch?

I have not previously used a monitoring tool beyond one that we designed in-house.

How was the initial setup?

This initial setup of this solution is no problem. Everything is set up inside an ISO image, burned and installed into the machine. Of course, after installation, it needed to be adapted for our requirements.

What about the implementation team?

We used an in-house team for the deployment.

What's my experience with pricing, setup cost, and licensing?

Growing the solution or migrating to the Enterprise version is easy, and various plans are available -if you have one hundred devices or more-. This is an open-source solution that can be used free of charge (Community edition). Libre Software can be let tasted and tried without compromise, no pressure for buying, and no more worries (we have too many of them).  Both case use same core, Enterprise version include additional plug-in's and there is total support for specialized cases.

Which other solutions did I evaluate?

There were no other options evaluated before choosing this solution.

What other advice do I have?

There is a community of users at pandorafms.org where you can see errors that other people have experienced, in addition to a blog with technical articles. It is all very useful.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
Luis (Abe) Ibrahim Delgado Pláter
User
Real User
A Lightweight monitoring solution that has helped to streamline our processes

Pros and Cons

  • "The solution is so lightweight that with only 4GB of ram, it allows keeping track of up to two hundred agents from a single console."
  • "When it comes to the definition of local Software Agents for the first time in the open-source version, it can become very tedious."

What is our primary use case?

We used this solution for the deployment of a Linux and Windows mixed environment to keep track of the infrastructure and generate periodical capacity plannings, execution of personalized scripts on remote servers to collect data from in-house applications, and to centralize the monitoring of the whole infrastructure.

How has it helped my organization?

We were able to monitor the whole infrastructure, which allowed us to identify some glitches and adjust the schedules of some tasks to improve the execution of multiple processes. This translated into shortening the time of execution for the daily preconfigured tasks.

What is most valuable?

The most valuable features of this solution are the WMI integration for the agents, being able to execute personalized scripts, and the default implementation of Tentacle to keep the data transfer secure between agents and servers.

The solution is so lightweight that with only 4GB of ram, it allows keeping track of up to two hundred agents from a single console.

What needs improvement?

When it comes to the definition of local Software Agents for the first time in the open-source version, it can become very tedious. However, when using the Enterprise Version, we will be allowed to centralize the administration and deployment from the web console.

For how long have I used the solution?

We have been using this solution for four months.

What do I think about the stability of the solution?

I haven't had any stability issues.

What do I think about the scalability of the solution?

The solution is very flexible. It allows you to deploy servers individually, even in remote locations.

How are customer service and technical support?

We haven't used technical support yet. We deployed the solution using the online documentation.

Which solution did I use previously and why did I switch?

I used to use different software for my previous job. I didn't switch software, rather I just switched jobs.

How was the initial setup?

The initial setup was very straightforward. It was just a little bit slow because we started with the open-source version.

What about the implementation team?

We implemented this solution in-house.

What was our ROI?

We moved from having twelve physical servers to only five and reduced the production time drastically.

What's my experience with pricing, setup cost, and licensing?

The open-source version offers 100% functionality and the hardware requirements for a solution like this one are very modest.

Which other solutions did I evaluate?

I did not evaluate other options, as I had already heard/read about this solution.

What other advice do I have?

If you are looking for a really complete monitoring solution then you should consider this one.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
JaJavi
Network Manager at Adora Walau
Real User
Saves costs related to monitoring my camera and alarm network

Pros and Cons

  • "Thanks to its flexibility, I have been able to adapt the tool to our servers and find out quickly how their console works."
  • "I sincerely believe that Pandora needs new ideas for functionality closer to advanced device security monitoring."

What is our primary use case?

I used this solution to monitor and control a network of jewelry stores. I use AI for the prevention and prediction of future problems in my company, especially in certain points that I could not control before, such as cameras and alarms.

How has it helped my organization?

The job of monitoring is to prevent and save on costs, and that's what Pandora does well. It has helped my company in this regard. Thanks to its flexibility, I have been able to adapt the tool to our servers and find out quickly how their console works.

They have also incorporated a substantial improvement in the management of internet protocol addresses, which makes things much easier.

What is most valuable?

The features that I find most valuable are:

  • Flexible network administration
  • Monitors service availability and response times
  • Graphics system, exportable to PDF
  • Integrated remote access through eHorus
  • Complex and modular architecture
  • Includes logistical support
  • Strives to improve and make the user console much more usable and simple 

Each of these points I think represents the keys as to why this software works in my jewelry stores. It gives me greater control over all of the devices, the best performance, and I can interpret the data easily and much faster. The results are excellent. 

What needs improvement?

What could you say on this subject? I sincerely believe that Pandora needs new ideas for functionality closer to advanced device security monitoring.

For how long have I used the solution?

Three years.

Which solution did I use previously and why did I switch?

This is my first time with monitoring software.

What's my experience with pricing, setup cost, and licensing?

In terms of money, the Enterprise version is the cheapest that I have found after a market study. The best ratio of quality and price, I want to think.

Which other solutions did I evaluate?

I mostly read about other options but did not evaluate them.

What other advice do I have?

This is the best solution if you don't want to get in trouble. Their project department has helped me at all times by adapting the software to the needs of my business. Even in the last implementation of the program, they have included a functionality that I asked for myself.

Until very recently they didn't have good multi-tenancy monitoring, but they're moving fast and they've fixed it.

Try the free version first, and later you will want the paid version.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
reviewer1141848
User
Real User
SLA reporting and a powerful alert system help us monitor our diverse environment

Pros and Cons

  • "The official forum is active enough to answer most of the high-end technical questions that you may have."
  • "Pandora FMS is an overall great monitoring solution, but it does not have a community that is as large as Zabbix or Nagios."

What is our primary use case?

We use Pandora FMS to monitor both on-premise and Cloud infrastructure, and some KPIs of our application. The SLA reports are simply extraordinary, it's very simple and easy to generate them and see whether the solution is behaving as expected or not.

How has it helped my organization?

Thanks to Pandora FMS, we've been able to adapt to every new monitoring challenge over the past seven years. That's a LOT of time in the industry.

Moreover, its powerful alarm and event systems turned our previous solutions to dust, by being able to escalate incidents easily with a matter of clicks.

What is most valuable?

We use the alert system a lot, with several actions per configured alert. These include actions like sending a Pushover notification, email, or even start a new EC2 instance.

The good thing about this system is the flexibility that provides. There's really no new technology that Pandora can't integrate with.

The SLA reports are just outstanding. It provides a clear vision about the KPIs and its evolution in time.

The official forum is active enough to answer most of the high-end technical questions that you may have. Besides, the documentation is really extensive and provides a lot of examples.

What needs improvement?

Pandora FMS is an overall great monitoring solution, but it does not have a community that is as large as Zabbix or Nagios.

For how long have I used the solution?

Seven years.

What do I think about the stability of the solution?

The last two years have been great. They've changed their software release policy for better and improved the overall stability.

What do I think about the scalability of the solution?

I've seen Pandora FMS setups monitoring five thousand unique endpoints without any kind of optimization. That is crazy!

How are customer service and technical support?

So far we've been able to communicate with the company, and the community through their forums, and we love the support. They do care about good ideas to improve the product, and they are good at providing support to answer most of the questions.

Which solution did I use previously and why did I switch?

We used Zabbix in the past and deprecated it because its interface lacks usability. The reporting & alerting capabilities were just inferior.

How was the initial setup?

This initial setup is not particularly complex, although I took the official training & certifications, which helped a lot.

What about the implementation team?

We performed the implementation in-house.

What's my experience with pricing, setup cost, and licensing?

We use the Open Source edition, but I've worked with the Enterprise edition in the past. My rule of thumb would be that if you need more than thirty agents, and you lack an automation tool such as Chef or Puppet, you will save a lot of time and money going to the Enterprise edition.

Which other solutions did I evaluate?

We evaluated Nagios, New Relic, Datadog, and AWS Cloudwatch. All of them were great in certain topics (more than Pandora FMS), but they weren't as good in the general sense, and comparably inflexible. We needed a swiss-army-knife solution for the next ten years, and we made the right choice.

Disclosure: My company has a business relationship with this vendor other than being a customer: We use the OpenSource version since a long time ago.
Olin S.
Director of Information Security and Technology at a healthcare company with 11-50 employees
Real User
Reporting facilitates discovery and remediation of security issues required for industry compliance

Pros and Cons

  • "This solution has screens that are easy to understand and provide a wealth of information."
  • "I would like to have a dashboard with all assets displayed, with a quick hover-over status."

What is our primary use case?

We utilize Pandora FMS to accurately maintain an up to the minute, easy to digest visual on inventory and security throughout our network for certain industry compliance of workstations and servers. We are a multi-OS environment and Pandora FMS fits nicely as it supports all of our Operating Systems with provided modules.

How has it helped my organization?

This solution has allowed our IT staff to visualize and pinpoint key security vulnerabilities in our business network workstations and servers. This has provided an opportunity for our IT Department to apply corrective measures. Network monitoring is fun again with Pandora FMS.

What is most valuable?

Easy installation of the Windows-based agent has made reporting foolproof. This solution has screens that are easy to understand and provide a wealth of information. Inventory tracking and auditing have become much easier to visualize. Ability to integrate with other software is very helpful, as well.

What needs improvement?

Better support for custom themes would be greatly appreciated. I would like to have a dashboard with all assets displayed, with a quick hover-over status. Think "at-a-glance" style view of all assets on one page. This would make it easy for data center admins to get an overall picture.

For how long have I used the solution?

Four years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Carlos Nunes
Telecomunicações at GoContact
Real User
Provides helpful network insights, with good community support available in Spanish

Pros and Cons

  • "I like this solution a lot because it has a very large Hispanic community and the platform looks very friendly."
  • "I find that this software is resource heavy, and demands a lot of processing capacity."

What is our primary use case?

I use this solution for the testing of possible network monitoring scenarios. I have tried the solution but I am still in the testing phase, reading the documentation and training.

How has it helped my organization?

I have it installed in virtual machines and I simulate possible scenarios. In any organization, it is very important to have a notion of what happens in the network. This includes the monitoring of services, applications, and nodes.

What is most valuable?

The most valuable features in this solution are:

  • Large Hispanic community
  • Self-detection system for host or terminals
  • System of alarms or notifications
  • SLA reporting and management system
  • Geolocation
  • Monitoring of virtual environments
  • Agents for different platforms
  • Administration by CLI
  • Intuitive interface

What needs improvement?

I find that this software is resource heavy, and demands a lot of processing capacity.  I would like to see it lightened. The somewhat long configuration means that the start of implementation may be slow.

    Nice features to see would be:

    • The possibility to make it work without agents.
    • It would be good if it had a long history of occurrences.
    • Notifications via hangouts or google chat.

    For how long have I used the solution?

    One year.

    What do I think about the stability of the solution?

    According to what I have seen, this solution is stable, but I have still tried it in small scenarios so I cannot give an opinion about large environments.

    What do I think about the scalability of the solution?

    I notice that it is quite scalable.

    How are customer service and technical support?

    I've only talked to the community.

    Which solution did I use previously and why did I switch?

    I have used OpenNMS and Zabbix. I switched to Pandora because it is more intuitive and there is more documentation in Spanish.

    How was the initial setup?

    The initial configuration was simple, without anything special.

    What about the implementation team?

    The deployment was handled internally.

    What was our ROI?

    I work in support and I handle several projects of telephony and VoIP. In this capacity, I need to have insight into my network environments.

    What's my experience with pricing, setup cost, and licensing?

    It is a personal issue, everyone has different needs.

    Which other solutions did I evaluate?

    In choosing this solution I evaluated prices, platforms, the alert management system, alarm system, and reports.

    What other advice do I have?

    I like this solution a lot because it has a very large Hispanic community and the platform looks very friendly. Given the need for organizations to monitor their networks, I find Pandora to be very useful.

    Overall, I really like the solution and I will continue training. My advice is to make more documentation available in Spanish.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    Craig St George
    User
    Real User
    Useful alerts and reporting help to ease the task of infrastructure monitoring

    What is our primary use case?

    We use this solution for monitoring our infrastructure, our clients' infrastructure, and applications. It provides alerting and reporting about our network and infrastructure, as well as customers' services. It also provides our customers with management reports.

    How has it helped my organization?

    It provides us with proactive monitoring and is very easy to configure and maintain.

    What is most valuable?

    The most valuable features are centralized policy management and the remote management of agents. These make maintenance a lot easier and less costly in terms of time, compared to other solutions that we have used in the past. 

    What needs improvement?

    I think some improvements to the Android app would be good.

    For how long have I used the

    What is our primary use case?

    We use this solution for monitoring our infrastructure, our clients' infrastructure, and applications.

    It provides alerting and reporting about our network and infrastructure, as well as customers' services. It also provides our customers with management reports.

    How has it helped my organization?

    It provides us with proactive monitoring and is very easy to configure and maintain.

    What is most valuable?

    The most valuable features are centralized policy management and the remote management of agents. These make maintenance a lot easier and less costly in terms of time, compared to other solutions that we have used in the past. 

    What needs improvement?

    I think some improvements to the Android app would be good.

    For how long have I used the solution?

    More than four years.

    How are customer service and technical support?

    The support from Pandora FMS is legendary. They respond very quickly. They are open to improvement and implement these suggestions very quickly.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    FO
    IT Consultant with 1-10 employees
    Real User
    Easy to use and enables us to track SLAs of servers and IT Services

    Pros and Cons

    • "You can configure several types of architecture for high availability or load balancing."
    • "A nice feature in the next release would be an automation module to run workflow actions."

    What is our primary use case?

    We are using this solution to monitor IT services and infrastructure. Servers, network devices, applications, virtual and cloud environments can be monitored easily using Pandora FMS via agent or agentless. Also, we are tracking the SLA of our services.

    How has it helped my organization?

    Pandora FMS (the Flexible Monitoring System) is an all-in-one package solution, and we can monitor our whole system with Service perspective.

    It gives us the ability to track SLAs of servers and IT Services.

    It's easy to use and not costly compared to other products.

    What is most valuable?

    The most valuable features are:

    • It's an all-in-one solution for monitoring cloud, virtual, network, and server environments
    • Service perspective monitoring
    • Agent and agentless monitoring
    • Effective reports
    • You can configure several types of architecture for high availability or load balancing.

    What needs improvement?

    You can run an action for an event, but sometimes you need to run a workflow action that consists of several commands or scripts. A nice feature in the next release would be an automation module to run workflow actions. It would be perfect for automated monitoring.

    For how long have I used the solution?

    Three years.

    Which solution did I use previously and why did I switch?

    I have used HP OpenView solutions, Micro Focus ITOM products, and Zabbix.

    What's my experience with pricing, setup cost, and licensing?

    The license part is not as complicated as some other solutions. You get the license and it includes updates, new versions, and access to the complete library of modules.

    Which other solutions did I evaluate?

    We evaluated a couple of other solutions before settling on this one. They were Nagios and Zabbix but they were too complicated at first sight.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    Glauco Guerrero
    User
    Real User
    Gives better vision when issues arise and enables us to us to identify and correct certain issues that are affecting our solution

    What is our primary use case?

    Our primary use case is to ensure the quality of the network through all of our servers, which is a crucial issue in our organization.

    How has it helped my organization?

    This product has allowed us to identify and correct certain issues that were affecting our solution. It first set us in the right direction, and then applied the corrective measures in the affected servers. We now have better vision when issues arise, and this has given our network department peace of mind.

    What is most valuable?

    Receiving emails with opportune information has been the key to our success.

    What needs improvement?

    An update to the Android app would be appreciated.

    For how long have I used the solution?

    One year.

    What is our primary use case?

    Our primary use case is to ensure the quality of the network through all of our servers, which is a crucial issue in our organization.

    How has it helped my organization?

    This product has allowed us to identify and correct certain issues that were affecting our solution. It first set us in the right direction, and then applied the corrective measures in the affected servers. We now have better vision when issues arise, and this has given our network department peace of mind.

    What is most valuable?

    Receiving emails with opportune information has been the key to our success.

    What needs improvement?

    An update to the Android app would be appreciated.

    For how long have I used the solution?

    One year.
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    reviewer1093260
    User
    Real User
    Provided insight with respect to our IT services

    Pros and Cons

    • "The most valuable feature is that it is an all-in-one monitoring system."
    • "Improvements are needed for server and network discovery, including service-based discovery."

    What is our primary use case?

    Our primary use case is monitoring in a hybrid server environment, with Windows and Unix operating systems. Also, network devices with their interfaces. 

    We also make use of the following functionality:

    • Determining relationships between network devices and servers
    • Finding the root cause of the problems easily
    • Notification and SLA reports

    How has it helped my organization?

    This solution has improved our organization because we gain time by simplifying the root cause analysis. We can easily operate monitoring activities, which decreases operational costs. 

    The features for creating a business service model and the Business Process Monitor (BPM) help us to understand how our IT services work. We can customize business-related metrics.

    What is most valuable?

    The most valuable feature is that it is an all-in-one monitoring system. It handles a server, network devices, log management, and remote connections.

    Some other features we find valuable are:

    • Easy to deploy and easy to extend.
    • Ready to use application plug-ins like SAP, VMware, and Weblogic
    • Topology-based monitoring
    • Business model, service-based monitoring

    What needs improvement?

    The automation for remediation needs to be improved.

    Improvements are needed for server and network discovery, including service-based discovery.

    I would like to see the following features in the next release:

      • Artificial Intelligence (AI) for event management
      • Network Automation for configuration back-up of network devices
      • Security compliance analysis and reporting

      For how long have I used the solution?

      More than one year.

      What do I think about the scalability of the solution?

      This is a high-performance solution and is easy to scale any size.

      How are customer service and technical support?

      The Pandora FMS customer and technical support team are responsive and very quick.

      Which solution did I use previously and why did I switch?

      I changed solutions because Pandora FMS is an all-in-one solution that is cost-efficient.

      How was the initial setup?

      This initial setup is easy. It is very simple and the documentation is helpful.

      The support team was very responsive when we had questions during implementation.

      What about the implementation team?

      We used an in-house team for implementation.

      What's my experience with pricing, setup cost, and licensing?

      Pandora FMS is easy to implement and the pricing of licenses is competitive.

      Which other solutions did I evaluate?

      We evaluated several products including Nagios XI, HP OpenView, Zabbix, and ManageEngine.

      Disclosure: I am a real user, and this review is based on my own experience and opinions.
      Verena Merian
      User
      Real User
      Intricate alarm system and worry-free licensing helped us to get everything under control

      Pros and Cons

      • "Thanks to this software and to the work of the support team, we have everything under control."
      • "In the future, we may have double the number of devices, and we do not want to have any issues with performance in the data display."

      What is our primary use case?

      Our primary use case for this solution is to monitor our devices.

      How has it helped my organization?

      Thanks to this software and to the work of the support team, we have everything under control. It was simple and easy.

      What is most valuable?

      The most valuable features are its intricate alarm system and the simplicity of the license.

      What needs improvement?

      In the future, we may have double the number of devices, and we do not want to have any issues with performance in the data display.

      For how long have I used the solution?

      One to three years.

      What do I think about the scalability of the solution?

      Pandora FMS is very scalable due to the great facilities it provides for it. I think it depends more on the servers that host it, as opposed to the product itself.

      How are customer service and technical support?

      I really like the technical service, and they have helped a lot with the implementation. The support team contacts the development teams to solve problems in record time.

      Which solution did I use previously and why did I switch?

      I've never worked with another tool. We saw the information about this product on its blog, and we decided to take the risk and started using it.

      How was the initial setup?

      On this issue, I think it is better to have technical assistance. I am not very good at this sort of thing. It happens to me with everything. 

      What about the implementation team?

      We implemented this solution in-house, with help from their support team.

      What was our ROI?

      The ROI for this solution was above expectations.

      What's my experience with pricing, setup cost, and licensing?

      The license part is the best. Only one payment and it includes support, updates, new versions, and access to the complete library of plugins except for SAP and z/OS.

      I love the simplicity of the license. This makes it easy to work, with no fear of being asked for more money all the time.

      Which other solutions did I evaluate?

      We evaluated a couple of other solutions before settling on this one. They were Nagios and Zabbix, and they were too complicated at first sight.

      Disclosure: I am a real user, and this review is based on my own experience and opinions.
      Buyer's Guide
      Download our free Network Monitoring Software Report and find out what your peers are saying about Artica Soluciones Tecnologicas, Zabbix, Nagios, and more!