OpCon is a robust and flexible platform capable of scaling up to meet the needs of clients running 140,000+ daily jobs across multiple environments and operating systems. Our proven migration framework helps clients painlessly transition from outdated or cost inefficient platforms thanks to our deep organizational expertise, REST API, and extensive library of legacy connectors. We have a variety of consulting options available for clients and offer no-cost training for the life of the contract.
Download the OpCon Buyer's Guide including reviews and more. Updated: July 2021
LOHR, Carnival Cruise Lines, Herbalife, Digital Federal Credit Union, Synergent, Frandsen Bank & Trust
- "There are different add-ons, like the Self Service or Vision model. It all depends on what agents you have in your environment. We have a mainframe and Windows, and while I think SQL is free, SAP or anything beyond that has different connectors that might need a license."
- "SMA is big on free training. They do monthly training down at their headquarter office. As long as you own the product, the only thing you pay for is your employees' travel expenses. The training is free. They are willing to train people and give them the knowledge. That way, you are equipped to do what you need to do."
- "The cost is just shy of $20,000. That's for two licenses annually, production, and failover. It is a pricey solution. Comparatively speaking, you can certainly find schedulers which are cheaper. In some cases, you can find ones that are free or use free solutions. However, OpCon is by far the superior quality product, and you pay for that. This also has a cost savings associated with an FTE, so you can more than outweigh the cost of the solution if you were to reduce the staff that you have onsite. Plus, this means that you don't need to have someone during irregular hours."
- "OpCon cost us $80,000 in 2017 money, and that included everything: support, installation, onsite assistance during the conversion, etc. It's been a worthwhile investment by far."
- "Yearly, it's around $30,000."
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What is our primary use case?We are an in-house Fiserv Premier bank. This solution allows us to automate a lot of the core processing.
Pros and Cons
- "We recently did a branch acquisition of another bank, though not a full bank. With that, we had to convert all of their ACH transactions. It was a very complicated product that we received from our core provider, Fiserv, for some translation programs. It was very cumbersome to run through the process, convert it out, get output files, etc. Without anyone touching it, I was able to automate the full process from pulling in the files from this other bank, converting everything needed, and posting it to our customer's account 24-hours throughout the day."
- "It's not something you can just quickly grab, try, run, and play with. You have to get the knowledge and train yourself. It was easy for me, but I also took the time to throw myself into it. There is a learning curve to a certain extent. You have to learn the rules."
What other advice do I have?Take your time. Think about it. Once you start to create different concepts and learn them, come up with naming conventions, your own rules, and go by them. This way, everything is similar. It's easier for me to train my operators if it all looks the same. Ease of use depends on how you set it up. It is there, but it all depends on what you want to do with it and how much time you want to put into it. If you just want to move some files around and keep things looking the same, it is easy to use. But, if you want to do some tricky stuff, you have to put some time into it, making it look clean…
What is our primary use case?We use it predominantly, and almost exclusively, for core processing with our financial system.
Pros and Cons
- "The solution has streamlined operations. We have written custom jobs to do particular things, but OpCon is definitely the one that manages running them at particular times. Often times, those jobs have to run after hours. So while we still develop and spend time and man-hours writing code, once it's done, OpCon is running that in the afternoons or evenings. This is usually done during off hours when a person would normally be required to be here and do it. Instead, OpCon is available, consistent, reliable and easy to get things in and working quickly once we develop and get them working. OpCon takes care of the entire process, including notifications that we define if something were to happen so we know what to do next. Again, it's simplifies the entire process."
- "I would like to have an interface with PowerShell. PowerShell has a lot of functionality. We use it a lot because we're a Windows shop. Having a built-in tool or interface with PowerShell would go a long way."
What other advice do I have?The cost is just shy of $20,000. That's for two licenses annually, production, and failover. Spend time flushing out the processes that you want. Add everything you possibly can so you don't have to do it. Look hard at the solution that you want. I highly suggest looking at OpCon. Frankly, that's all I ever tell people about when they talk about the scheduling. I ask if they're on OpCon and if they know about it. Overall, I don't really have any complaints. The system does exactly what I want it to do. In this current iteration. If it never changed, it still does what I need it to do, and it…
What is our primary use case?We use it to run our core system, Corelation KeyStone, as well as all of our batch processing and file movement, automation, and extract processing. We also use it to automate custom Keystone updates with Infuzion, a third party tool which streamlines input to the Keystone API.
Pros and Cons
- "There's also a self-service solution manager... that allows us to enable staff to run complex automation tasks by clicking a button and entering some information. They don't have to have access to the OpCon environment to kick off those kinds of events."
- "It would be great if you could create physically separate "clients," as I call them. I wish I could have a production client and a testing client and that they would be separate."
What other advice do I have?The biggest lesson I have learned from using OpCon is that it is perfectly suited to Corelation KeyStone. Automic entered the KeyStone arena in 2020 with their product, which has the same connectors now that OpCon has. Although I haven't seen it in action I know of one credit union who coordinated the integration and uses it in production. I'm sure for CUs converting to KeyStone who already are enterprise with Automic, this will be welcome news. For us, though, we decided to go all in with OpCon for KeyStone and do not regret the choice. On my team, we have seven people and all seven are at…
What is our primary use case?We have a very small IT shop. I have two helpdesk people, three programmers, and an assistant director. We were running all of our jobs manually. I had a nighttime person and a daytime person in the operations area, and we started getting into more integrations and it was taking a lot of time away from staff to upload data to other vendors. We also use it for resource monitoring when we are waiting for files to come in from other departments. As soon as they come in, we pick them up and process them and that's been a lifesaver, as well, for both the user department and for our department. We… more »
Pros and Cons
- "The whole product is valuable to us because of the integrations that it has with the MCP and the Windows environments. You have to have the agent on each one of them that you want to monitor. The integrations that we have created are along the lines of extracting files and sending them through SFTP to another vendor. Those are the things that were taking a lot of time away from my staff."
- "Stability is an area for improvement. There are FTP agents that run on the MCP and they are there so that we can transfer a file from the MCP to the Windows environment or vice versa. Sometimes, and nobody has been able to figure out why, it just goes down, and all of my jobs that need it are hanging or failing... It would be very helpful if they could figure out what in the world is happening with that FTP client that's on the MCP."
What other advice do I have?Make sure that you know what you want and that you understand what the product does so that you don't purchase more agents than you need or, on the other hand, that you don't purchase fewer agents than you need. Understand what you're trying to solve before you purchase the solution. That way, you know what you want to do. And if they still offer the trial periods or the pilots, take them up on that offer. The biggest take away from using the solution is, "Why didn't I do it sooner?" when I think about all the time that was wasted. If I had known about it sooner, I would have purchased it…
What is our primary use case?We use it as an automation tool to send and receive files and process batch jobs on our core banking system. It can also archive files for us. We use OpCon to automate anything that we can automate.
Pros and Cons
- "The most valuable feature is being able to schedule tasks so that they reliably occur each day, each week, each month, or sometimes several times a day... The scheduler works as it should."
- "It is a complex product to use. Programming the schedules is complex. It does require training from OpCon... I would like to see some online training, some videos. When I bring in a new employee... it would be nice if there was some basic information for her to look at to understand this program. Even for my systems administrator, it would be helpful if there were tips and tricks available."
What other advice do I have?The biggest lesson I have learned from using OpCon is that you really need an individual like my systems administrator who understands how a program like this works. Creating these schedules and working with the language that's required to get things done is very specialized. You have to have someone like that. Could I do it? I could, but it would take me 10 times the amount of time that it takes Sean. You do need someone on staff who understands systems, system deployment, systems operations. That's how you're able to make the most of it. The programming side of it is very basic. It's not…
What is our primary use case?We chose OpCon to replace a scheduling package that was controlling approximately 10,000 batch jobs every day. So the main purpose of OpCon, for us, is to replace an aging homegrown solution with a more advanced scheduling product that has more bells and whistles. We use it for job control. We have Enterprise Manager on desktops communicating to agents that are on our mainframe computer. We haven't yet completed the conversion. We are about 30 percent converted right now. We still running 70 percent of the work through our old scheduling package. We have two main shops. One of them is an… more »
Pros and Cons
- "There are three features which are valuable: the automated calendar functions; the notification process for failed jobs or unscheduled events occurring, via email and text messaging; and the ability for the scheduling package to communicate across multiple platforms."
- "The calendar interface and the frequency interface is a very powerful, yet complex, section of OpCon in which all our staff have made mistakes. They have implemented what they believed was logically correct and then afterward discovered that their logic was flawed because OpCon did it a different way. That part, which is incredibly useful, is also incredibly dangerous. The interface or the ability to directly do more functions within the frequency definitely has room for expansion. As good as it is, it can be a lot better."
What other advice do I have?I would highly recommend an onsite evaluation of OpCon that has already been deployed and seeing it fully in action, so that you could be better prepared to ask the right questions prior to getting it. All we saw was a remote demo and that, to me, was a big mistake on my people's part and probably SMA's part. We never got to see it in action so we didn't know all the right questions to ask. My biggest lesson in using OpCon is that I wish I'd been more involved at the beginning of the project, when they were estimating the need for support. We should have budgeted for a different type of…
What is our primary use case?We host OpCon on a virtual server onsite. We do not replicate to a backup database. There are some other redundancies built-in, but we just have a single production server. Working at a credit union, it does all of our back-office processing. We have a smallish IT staff and we wanted to relieve the IT staff from having to do the daily manual processes that were in place at the time. OpCon handles all of our automated loads, uploads, and integration with our core financial application. We have expanded it to use their self-service options so that users may generate reports on the fly, or they… more »
Pros and Cons
- "The biggest example in which OpCon has improved my organization is that we have to download and process files from the federal reserve several times a day. If we don't do it in a certain timeframe, we can be penalized. It's the fact that we can download these files, process them, get our accounting teams the information they need to work the exceptions that is one of the most important roles."
- "The initial setup is very complex, but that's not necessarily something that needs to be improved. I'm told that in the next version they're improving the upgrade process. So that's in the works already."
What other advice do I have?Advice that I would give to people considering OpCon would be to really understand what your needs are, understand how OpCon can fit into your environment, and realize that it can be very complex and can become very cumbersome if you're not careful. You can automate a lot of things and have a lot of different processes automated, but you still need to document and have a clear goal as to what you're doing and why you're doing it. Take the free training that they have. Go to the biannual conference they have. You can pick up a lot of information that way. Immerse yourself in the product, in the…
What is our primary use case?We use it to automate multiple platforms: our mortgage platform, our core platform, and other instances where we're working with third parties to whom we have to move data. It does about 90 percent of our automation. Very rarely do we do anything that's not automated. For example, we do not manually upload anything. It's all done through OpCon.
Pros and Cons
- "It has also helped to streamline our operations. We contract out our collection department so they are no longer housed on our system. They're housed on another platform. OpCon is able to not only pull in our data, but it also, on a daily basis, updates that third-party."
- "Usage is a little complex. It's not like you can bring somebody in and they can just use it. They have to be trained... As far as complexity goes, it's right up there."