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OpCon Pros

Senior Applications System Analyst at Frandsen Financial
We recently did a branch acquisition of another bank, though not a full bank. With that, we had to convert all of their ACH transactions. It was a very complicated product that we received from our core provider, Fiserv, for some translation programs. It was very cumbersome to run through the process, convert it out, get output files, etc. Without anyone touching it, I was able to automate the full process from pulling in the files from this other bank, converting everything needed, and posting it to our customer's account 24-hours throughout the day.
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EL
Director of Core Application Services at a financial services firm with 201-500 employees
There's also a self-service solution manager... that allows us to enable staff to run complex automation tasks by clicking a button and entering some information. They don't have to have access to the OpCon environment to kick off those kinds of events.
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Associate Dean of Enterprise Systems at Pasco-Hernando State College
The whole product is valuable to us because of the integrations that it has with the MCP and the Windows environments. You have to have the agent on each one of them that you want to monitor. The integrations that we have created are along the lines of extracting files and sending them through SFTP to another vendor. Those are the things that were taking a lot of time away from my staff.
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Learn what your peers think about OpCon. Get advice and tips from experienced pros sharing their opinions. Updated: January 2022.
564,643 professionals have used our research since 2012.
JD
System Analyst at a financial services firm with 51-200 employees
The biggest example in which OpCon has improved my organization is that we have to download and process files from the federal reserve several times a day. If we don't do it in a certain timeframe, we can be penalized. It's the fact that we can download these files, process them, get our accounting teams the information they need to work the exceptions that is one of the most important roles.
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MR
Operations Analyst - Primary OpCon at a financial services firm with 10,001+ employees
It makes everything simpler. Once OpCon is in, it just repeats itself day after day. We don't have to worry about whether a process will be missed. It will run every single time. We are not dropping jobs or missing stuff. When you have multiple institutions, it's very easy to miss jobs. You get on a roll, start doing things, and then forget somebody. With OpCon, everything is done.
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ML
Data Center Manager at a insurance company with 1,001-5,000 employees
We're also starting to use its Self Service and Solution Manager. My team in the data center and some of the development team use the Self Service. Developers are using the Self Service for upon-request jobs for their testing. They used to have to go through us to schedule testing and now they can just go on and kick it off all they want. They have also really appreciated that they have access to view and/or submit jobs.
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Manager, Computer Operations at a financial services firm with 501-1,000 employees
There are a lot of valuable features. The version that we're currently casting, Self Service, is going to be the most valuable to us. It is going to allow us to open up the doors, broaden our automation capability and help other business units to be able to automate a lot of the little things that they do from day to day. I'm really looking forward to being able to help other areas with their automation needs. Self Service is really key.
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IT Analyst I at REDWOOD CREDIT UNION
Last year, we added a second environment and the OpCon Deploy product. This has allowed us to build a testing environment. This has been a great addition for us as we can work through our workflows without disrupting our production environment.
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BS
Information Systems Architect at Cornerstone Bank
The end code response allows us to evaluate how a process finished, set the termination/end code appropriately, and then trigger further processing based on how it ended.
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SP
AVP Operations at Dickinson Financial Corp.
It allows us to organize everything into a process flow throughout the day for our different tasks that we have to run. So, it keeps everything organized. It is easy to monitor and adjust, if we need to.
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OpCon Cons

Senior Applications System Analyst at Frandsen Financial
It's not something you can just quickly grab, try, run, and play with. You have to get the knowledge and train yourself. It was easy for me, but I also took the time to throw myself into it. There is a learning curve to a certain extent. You have to learn the rules.
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EL
Director of Core Application Services at a financial services firm with 201-500 employees
It would be great if you could create physically separate "clients," as I call them. I wish I could have a production client and a testing client and that they would be separate.
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Associate Dean of Enterprise Systems at Pasco-Hernando State College
Stability is an area for improvement. There are FTP agents that run on the MCP and they are there so that we can transfer a file from the MCP to the Windows environment or vice versa. Sometimes, and nobody has been able to figure out why, it just goes down, and all of my jobs that need it are hanging or failing... It would be very helpful if they could figure out what in the world is happening with that FTP client that's on the MCP.
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Learn what your peers think about OpCon. Get advice and tips from experienced pros sharing their opinions. Updated: January 2022.
564,643 professionals have used our research since 2012.
JD
System Analyst at a financial services firm with 51-200 employees
The initial setup is very complex, but that's not necessarily something that needs to be improved. I'm told that in the next version they're improving the upgrade process. So that's in the works already.
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MR
Operations Analyst - Primary OpCon at a financial services firm with 10,001+ employees
There is room for improvement needed around setting up the calendars and frequencies. I would like more flexibility in what jobs run. Sometimes, with frequencies, I can't find what I want to without putting a little more labor into it.
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ML
Data Center Manager at a insurance company with 1,001-5,000 employees
Of course they have a RESTful API within OpCon, but they have that new web services agent that we installed because we have some SOAP APIs and we had to interact with SMA to get things running. Our developers did do some tweaks, but we have now been able to get some test jobs running, and understand how the workflow goes back and forth.
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Manager, Computer Operations at a financial services firm with 501-1,000 employees
Enterprise Manager is a little clunky which I know they're addressing in the solution's manager.
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IT Analyst I at REDWOOD CREDIT UNION
Upgrading to newer versions remains complex.
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BS
Information Systems Architect at Cornerstone Bank
More functionality within self-service would be greatly appreciated.
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SP
AVP Operations at Dickinson Financial Corp.
There is a learning curve. We had to go to class, learn, and take their training classes, then come back. We got assistance from OpCon as well to convert our processes on the Unisys machine over to the IBM. Now, when we add new products, it's pretty straightforward to write a new process and schedule it, then run it at a set time of day.
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Learn what your peers think about OpCon. Get advice and tips from experienced pros sharing their opinions. Updated: January 2022.
564,643 professionals have used our research since 2012.