We can troubleshoot customer issues (e.g. crashes, performance issues etc.) very quickly and efficiently since we know exactly how the infrastructure should behave and what performance values are to be expected.
Nutanix delivers full visibility down to a single virtual disk (e.g. a VMDK file) and every single hardware component. Predefined health checks are executed during a support case which will in most cases already narrow down the root cause considerably if not point it out directly.
Most of our customers actually don’t manage their Nutanix environment at all since common tasks such as LUN provisioning, zoning, permission settings etc. don’t apply any longer.