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New Relic APM Pros

Principal Architect at Shadowfax
The simplicity of the dashboard is very good.
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Senior DevOps Engineer at a financial services firm with 201-500 employees
It does everything we wanted it to do.
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Senior Specialist at Publicis Sapient
The service maps that it creates, the health maps that it creates, the insights that it provides, etc., are all quite useful.
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Learn what your peers think about New Relic APM. Get advice and tips from experienced pros sharing their opinions. Updated: January 2022.
564,143 professionals have used our research since 2012.
Product Manager Cloud at Pricer
Working with the solution is very easy. It's user-friendly.
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Cloud Solution Architect at a tech services company with 11-50 employees
The VPN is one of the solution's most valuable features for us.
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Owner at RP reaaliprosessi
The breakdown of the response time of different components and getting in-depth details of the slow component are the most valuable features. It is easy to use, and it gets the job done.
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Solutions Architect at VaporVM
End-user Synthetics and monitoring are very good.
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Technology Competency and Solution Head at LearningMate
The most valuable feature is application monitoring.
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TF
System Administrator at a insurance company with 1,001-5,000 employees
The most valuable feature is the ability to receive in-depth information about applications. It can detect a lot of important information.
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New Relic APM Cons

Principal Architect at Shadowfax
It is very difficult to award the service level cycles at an endpoint level.
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Senior DevOps Engineer at a financial services firm with 201-500 employees
How granular I could go down at looking at certain data, especially related to the operations, is limited.
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Senior Specialist at Publicis Sapient
The product has good documentation for Linux, however, their documentation for Windows is lacking substantially. It's something they need to develop.
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Learn what your peers think about New Relic APM. Get advice and tips from experienced pros sharing their opinions. Updated: January 2022.
564,143 professionals have used our research since 2012.
Product Manager Cloud at Pricer
It would be nice if there were pre-made dashboards.
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Cloud Solution Architect at a tech services company with 11-50 employees
The older view is much better than the new view that they have. We'd like to go back to that previous version. The user interface just isn't as nice as it used to be.
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Owner at RP reaaliprosessi
There has been some problem with the agent, and it is just not working well. It is not able to record information with the application server. They have been able to fix the issue, but it took quite a long time. This is the main issue in the APM products and also in New Relic. The mobile application monitoring has been pretty difficult to set up and also quite expensive. It should be a little bit easier and cheaper. Because it is pretty difficult and expensive, many customers don't take it.
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Solutions Architect at VaporVM
The deployment process could be improved.
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Technology Competency and Solution Head at LearningMate
They should bring the pricing down to be more competitive.
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TF
System Administrator at a insurance company with 1,001-5,000 employees
The solution could improve by having more network monitoring features, such as for all the infrastructure.
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Learn what your peers think about New Relic APM. Get advice and tips from experienced pros sharing their opinions. Updated: January 2022.
564,143 professionals have used our research since 2012.