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NETSCOUT nGeniusONE Valuable Features

Engineer at Sintrex

The quick drill-down views are similar to Wireshark views. Those are quite nice, with the views on how you interpret some of the data. The granularity of how far you can drill down into milliseconds or microseconds is a very nice feature. It actually stores quite a lot of data in its database. It enables drilling down for reporting.

The solution transforms packet wire data into real-time data that is ready to act on. We've set some of the alerts to alert on it. We can look at that packet data, or we'll use scenario-based alerts, to then further drill down and see what the system has picked up as an anomaly or a scenario that's being analyzed by the system. We can investigate it further and see how we can resolve the issue or alert on it for the client.

We received some documentation to integrate it with ServiceNow. We're busy looking at that for the near future to integrate into that or another vendor's ticket system, and then alert on things in real-time, so there's less delay from our interpreting of data first. And then we can act on it.

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BU
Architect - Network & Security Tools at a computer software company with 10,001+ employees

It's a consolidated, single tool that talks to multiple platforms. It's not vendor-proprietary; it's independent. Its provides interoperability with different products, whether they are routing products, switching products, wireless, wired, load balancing, or proxy. It works with anything you can name. 

It's TCP/IP-based which is helpful for us to interact with any TCP/IP platform and capture the data and provide visibility to the teams.

The solution’s ability to transform packet wire data into well-structured, contextual data,
on a scale of one to 10, is an eight, because it supports that interoperability. There is no dependency on a specific vendor or platform. It interacts with multiple vendors. That's a key factor that other tools are not able to provide. We have other tools within our environment, but this tool helps us to collect the packet data and transform it into a more readable, graphical format. That helps us make a quick decision within any type of project.

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JL
Manager Network Operations Communication Signals at a transportation company with 10,001+ employees

We use ASI extenders the most, other than just general PCAP retrieval. This allows us to build a service monitor while remaining within the confines of an NDA with a vendor.

The solution provides automatic discovery and mapping of client-server relationships. It is a good way to isolate down if you have a specific link that is not doing well. We haven't run into that. Looking at it, you can see the potential if you had something that you needed to drill down to, such as, a specific link or issue that you might have.

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Learn what your peers think about NETSCOUT nGeniusONE. Get advice and tips from experienced pros sharing their opinions. Updated: November 2021.
554,676 professionals have used our research since 2012.
LL
Network Engineer at a comms service provider with 10,001+ employees

The main feature, for us, is the dashboard. That is the main way we are using the solution to detect issues and to create alarms.

The drill-down is definitely interesting.

We are also using another tool from NETSCOUT, for tracing, called Iris Session Analyzer.

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Network Solution Architect at Agilent Technologies, Inc.

The salary dashboards and contributions are the most valuable features. The graph tells you an application's performance. On the graph, it will tell you the bandwidth for a particular site. Therefore, it is so easy for us to go and look up.

If a lot of traffic from one site is hitting AWS Cloud or the data center, then we want to know which client is utilizing the most bandwidth. We will work with nGeniusONE to troubleshoot the issue.

The learning curve is definitely good. We used to have quarterly training. Most of my team members in India enlisted for training and have attended it.

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Sales Engineer | Technical Sales | Pre-Sales at SUSE

The combination of triggers with the ability to generate alarms.

The ability of the dashboards is useful for discover, mapping and understanding of application behaviour.

The ability to define client-specific applications.

If required, you can view up to a millisecond of what the behavior of the application is.

The ability to give insight into assigning the problem, with relevant information, to the correct team.

Detailed reporting that can be built with various perspectives and metrics.

Various dashboards can be built to service various applications or security teams.

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JS
Product specialist Network Monitoring, Troubleshooting and Security Solutions at a construction company with 11-50 employees

It's easy to use and easy to pinpoint where the problems are if ever something is slow. 

Most of the time the customers are complaining that the system is slow and you need to know why something is slow. It will give you insight into the underlying issue, which is very helpful.

The installation process is straightforward. 

Technical support is very good.

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Learn what your peers think about NETSCOUT nGeniusONE. Get advice and tips from experienced pros sharing their opinions. Updated: November 2021.
554,676 professionals have used our research since 2012.