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NetApp AFF (All Flash FAS) OverviewUNIXBusinessApplication

NetApp AFF (All Flash FAS) is #1 ranked solution in best All-Flash Storage Arrays. IT Central Station users give NetApp AFF (All Flash FAS) an average rating of 8 out of 10. NetApp AFF (All Flash FAS) is most commonly compared to Pure Storage FlashArray:NetApp AFF (All Flash FAS) vs Pure Storage FlashArray. NetApp AFF (All Flash FAS) is popular among the large enterprise segment, accounting for 69% of users researching this solution on IT Central Station. The top industry researching this solution are professionals from a computer software company, accounting for 27% of all views.
What is NetApp AFF (All Flash FAS)?

NetApp AFF8000 All Flash FAS systems combine all-flash performance with unified data management from flash to disk to cloud.  Leverage the Data Fabric to move data securely across your choice of clouds—enabled by Cloud ONTAP™ and NetApp Private Storage for Cloud. Plus, you get the industry’s most efficient and comprehensive integrated data protection suite, on premises or in the cloud.

NetApp AFF (All Flash FAS) is also known as NetApp All Flash FAS, NetApp AFF, NetApp Flash FAS.

NetApp AFF (All Flash FAS) Buyer's Guide

Download the NetApp AFF (All Flash FAS) Buyer's Guide including reviews and more. Updated: November 2021

NetApp AFF (All Flash FAS) Customers
Acibadem Healthcare Group, AmTrust Financial Services, Citrix Systems, DWD, Mantra Group
NetApp AFF (All Flash FAS) Video

Pricing Advice

What users are saying about NetApp AFF (All Flash FAS) pricing:
  • "The licensing and pricing are fine. As a reseller for the product, we need to make the differentiation in the minds of the customer. They are not just buying some tool that does only one thing, e.g., showing a LAN for a customer. The pricing is fair for what it is."
  • "We benefited from implementing all-flash by reducing our data center footprint. We took it from 30 racks to just over five. This is one of the biggest savings for us."
  • "All features are included in the license, whereas with an EMC solution, you have to pay separately for extra terabytes."
  • "The price of NetApp is very expensive, but we don't know how much Pure is, so we can't compare."
  • "It depends on how you look at things, but they are in a higher price range."

NetApp AFF (All Flash FAS) Reviews

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Daniel Rúnar  Friðþjófsson
Storage Administrator at Sensa ehf.
Real User
Provides us with quick options when restoring things for customers

Pros and Cons

  • "It impacts customer retention because of its overall ease. When you are running a business, where time is a factor, that is the biggest selling point. Things happen really rapidly, when they happen, and being able to say, "Yeah, we can get this up and running in a day, if you want," or even less time in some cases. Sometimes, that can be what makes or breaks our case."
  • "I don't like the newest GUI. It needs more options. Some features have been removed. Oversight is not as good in the new GUI compared to the previous version. Though, it might be something that we just need to get used to."

What is our primary use case?

We use it as the backbone for all our VM and Hyper-V infrastructure. We also use it as file servers for external users, so we have a couple of users who are connected to it for file server purposes. We have everything connected to it, e.g., we have a repository from Rubrik down to AFF.

We have our own customers for whom we have deployed the solution. For our hosting options, we use NetApp as well. Since we are selling hosted services and have customers connecting into our environment, the solution has definitely helped a lot from that standpoint.

How has it helped my organization?

When it comes to backups, it has given us quick options when restoring things for customers, using the ability to mirror Snapshots onto another cluster, having managed status, and using previous versions in Microsoft. It gives the customer the possibility to restore their items too. Backup size, in general, gets much smaller since it is based on mirroring a Snapshot rather than being repetitive.

It impacts customer retention because of its overall ease. When you are running a business, where time is a factor, that is the biggest selling point. Things happen really rapidly, when they happen, and being able to say, "Yeah, we can get this up and running in a day, if you want," or even less time in some cases. Sometimes, that can be what makes or breaks our case.

AFF has helped to simplify our infrastructure, while still getting very high performance for our business-critical applications. Having all these things working well on one solution is really good. We run this as the backbone for both Hyper-V and VMware as well as an archive location for Rubrik. So, it is great having one solution that can do it all.

It does what it is supposed to do for SAP and Oracle. Because of the ease of it all, you have a highly tunable, high performance storage system that alleviates a lot of problems. With its ease of management, you can quickly get your work done and go onto the next thing on your list.

We mostly use AFF to support when we mirror data onto a FAS solution to immediately spin-off a new environment, e.g., if something happened to the prior data.

What is most valuable?

NetApp Snapshots are one of its best features. 

Its multi-tenant purpose: You can have one method for many customers with no interaction to one another. 

The simplicity of making it work correctly is the most loved feature of it all.

AFF definitely helps simplify data management with unified data services across NAS environments.

The ONTAP system, when you know how it works, is really simple and intuitive. 

What needs improvement?

I don't like the newest GUI. It needs more options. Some features have been removed. Oversight is not as good in the new GUI compared to the previous version. Though, it might be something that we just need to get used to.

For how long have I used the solution?

As a company, we have been using AFF for around six to seven years.

What do I think about the stability of the solution?

It is as stable as it can be. I would give the solution A+ for stability.

Throughout my career, I have only once had to deal with an instability issue, but it has nothing to do with NetApp as a solution or system.

What do I think about the scalability of the solution?

The scalability is great and super easy. We are able to just connect, go through the UI, and select to expand the cluster. It is super easy even if you want to scale it out by having a Mirror setup, not a cluster, or pairing them together. By being able to do this with just a couple of clicks of a mouse button, it is superb.

We have thousands of customers, but there is not much to do for daily operations because it just runs. We have alerts setup in it, but we seldom have to do anything.

How are customer service and support?

The technical support has just been great. They have been fast and think out-of-the-box. They have helped us with issues that affect NetApp, but where NetApp is not the root cause of the problem.

I would rate NetApp's technical support between nine and nine and a half (out of 10). I have worked with other companies, and in comparison, I would easily give these other tech supports a rating of four or below (out of 10).

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have worked with IBM Storwize. In no way are these solutions similar. Most people who are buying and operating with AFF are buying a fully functional storage system. You are getting way more than just allowing someone a terabyte here or there, such as performance metrics, quotes, and service options. Because of this, I would not say that I have not worked with a competing product.

How was the initial setup?

One of the biggest impacts that this solution has had is on time to deployment. It takes a lot less time to set up a new infrastructure for a company. Our hosting setup went from being a couple of days to a couple of hours.

The initial setup depends on the goggles that you have on. If you are an experienced technician, then it is relatively simple. However, for a customer who just bought it and wants to set it up themselves, then it might be a little bit hard to figure out.

My implementation strategy is always that when we sell systems that we do the implementation ourselves. This is so the customer gets a fresh, good experience with a fully updated system rather than a controller that has older systems. We rely highly on the customer's satisfaction, e.g., they see the project for what it is instead of what it could be.

On average, the deployment takes roughly one day, and that is running through everything. It takes one day to get it up and running, setting up the first SVMs, ensuring all the connectivity, etc. In most cases, the greatest hindrance in the entire setup is the network setup, which does not have anything to do with NetApp.

What about the implementation team?

We go through it with the customer. We first figure out why the customer wants it and what they will get out of it, rather than out of their previous existing system. From there, we set it up with the customer. We address all the issues that they have been working on so they see profit for the solution rather than it just being a storage system that might alleviate the problems that they have had.

Normally, we only have two people who deploy it. Every time we are about to deploy, we always have someone for the NetApp setup and a network engineer working with us to set up the network. 

What was our ROI?

I need to spend very little time monitoring it, and that helps with employee costs. 

It is easy to take Snapshots, making them easily available for our customers and staff to be able to restore. As there are costs associated with helping the customer, because it's included in a contract, this brings in return on the investment because you can have it as an extra fee within a contract, even if you don't have to help out that much with it.

It really speeds up delivery time.

AFF has helped to reduce support issues, such as performance tuning and troubleshooting. When you have access to more tools, like Cloud Insights and OCI, that is definitely a factor. You are able to get an overview with OnCommand Insight (OCI) when you have an infrastructure with many customers, e.g., in our case, we have somewhere around 1000 customers ranging from small to big businesses. It connects items together, which helps with troubleshooting latency and unexpected performance issues. You can get them fixed significantly faster than you can in many other cases. For example, if you are running into problems with solutions that are made for running a simple VM against a machine that has a way to store space running across many disks, then it can take way longer time to figure out performance issues than with NetApp, where you are getting way more oversight of who is doing what.

What's my experience with pricing, setup cost, and licensing?

The licensing and pricing are fine. As a reseller for the product, we need to make the differentiation in the minds of the customer. They are not just buying some tool that does only one thing, e.g., showing a LAN for a customer. The pricing is fair for what it is.

If you need more options, then there will be more costs involved with the license, but that is not irregular.

Which other solutions did I evaluate?

I have worked with Nutanix as well. I would recommend either solution for a client based on what fits them rather than trying to make a solution stretch across.

What other advice do I have?

Get yourself acquainted with the product and see what it can do. Many people may run into the issue of thinking that it can do way less than it can actually do.

We do not use their cloud backup services at the moment, because there hasn't been a strong enough business case. I would not call it priority, but we are definitely highly aware of the cloud backup services if an opportunity or business case arrives.

We don't work that much with SAN. Basically, we mostly use the solution for its NAS functionality. We do not have that many SAN cases. 

Since our StorageGRID is really new, we haven't gotten the full effect of it yet. The native integration, where we can seamlessly move onto another media, is great. It is very intuitive and easy to work with.

Biggest lesson learnt: Keep it simple.

I would easily rate it as 10 out of 10, because it works like a charm. When you have a problem, it does exactly what it is supposed to do, with little to no effort.

Which deployment model are you using for this solution?

On-premises
Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Partner
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JG
Vice President Data Protection Strategy at a computer software company with 1,001-5,000 employees
Reseller
Top 20
Stable, flexible, and offers good local technical support

Pros and Cons

  • "Other manufacturers claim simplicity. In fact, frankly, they do have an advantage in that regard, however, they don't have the functionality. If you were to compare one of those products to NetApp, head to head from a feature perspective, NetApp would wind up in the top 10."
  • "From my perspective, everything works well. They've already announced that they have some features in their next release that make the existing investment more usable, by adding software features to your existing legacy hardware investment."

What is our primary use case?

The solution is primarily used for data protection and disaster recovery, business continuity, and cybersecurity.

What is most valuable?

We like the fact that we also use it and therefore can tell our clients about it from an actual user perspective, not just a sales perspective. 

No one has a price-to-earnings ratio that NetApp has, everyone's is inflated. NetApp's is below market, NetApp pays a two and a half percent dividend, NetApp stock has doubled in the past 12 months. NetApp's largest customer is probably the federal government, which uses more than 50% of NetApp, from my understanding, if you subtract cloud, although I'm not privy to understand how much cloud the federal government uses that is actually NetApp under the covers.

The fact of the matter is, if you need the top-selling, performing, file serving appliance to deliver your files to your end-users, NetApp pretty much invented the technology. While no one really can take credit for serving files, NetApp has been doing it for more than 25 years. They do it better than anyone. They have utilities around that. They can do three things that their competition can do with multiple different solutions. I'm sure there are some obscure things that they do in vertical markets that their competition does better, however, I'm not going to comment on radiology or genetics or things of that. They do a lot of things, yet, not like a Swiss army knife. They do a lot of things and are the best of breed of products put together.

Other manufacturers claim simplicity. In fact, frankly, they do have an advantage in that regard, however, they don't have the functionality. If you were to compare one of those products to NetApp, head to head from a feature perspective, NetApp would wind up in the top 10.

What needs improvement?

I'm not an engineer, so to a certain extent, it ain't broke, don't fix it. From my perspective, everything works well. 

They've already announced that they have some features in their next release that make the existing investment more usable, by adding software features to your existing legacy hardware investment. Features like the ability to add the S3 protocol, which is the storage protocol used by Amazon Azure and Google onto a NetApp filer for on-prem or co-located products.

For how long have I used the solution?

I've been using the solution for a while. 

What do I think about the stability of the solution?

The stability has been good. There are no bugs or glitches, really. It doesn't crash or freeze. There are a few things here or there that are minor, however, everyone deals with something no matter the platform. 

How are customer service and technical support?

To a certain extent, we offer the client basic tech support, meaning if a disc drive has failed we can send someone to replace it. NetApp has a very large tech support organization for their premium customers, where they will support third-party products like Rubrik, like VMware, like Combo - all kinds of third-party products that touch NetApp. 

Not every storage or NetApp deployment is open the box, put the NetApp in the rack, turn the on/off switch on, and click the wizard. It's got to interface in a hospital environment, has to interface with the medical imaging department, so in that regard, no product is easier or more difficult than NetApp other than how the storage device interfaces with what it's storing.

All tech support isn't great if they didn't do a good job setting up and all tech support is great if they did a great job for you, and I've had positive and negative experiences with every manufacturer's tech support. I would rate NetApp as one of the best. It's usually in-country. I have customers that are in South America, that are in the United States, that are in the UK, that are in Asia. I don't stay up nights worrying about their tech support.

The partner community, such as myself and my engineering team, usually get involved if there is a tech support issue that is not a manufacturing defect or a bug as we can't control that. We can only control the environment that we helped architect.

How was the initial setup?

The initial setup can be both straightforward and complex. It's like buying a big toolbox filled with a million different tools, and wrenches and spanners and screwdrivers, and things of that type. You could use that toolbox to install a doorknob or could you use it to build a house.

If you wish to use every tool in your big toolbox, it's a complex environment that requires sometimes more than one skill set.

What other advice do I have?

I'm a reseller and my company also uses it.

I just provide them the equipment when they need it, so I don't run it. I don't have the responsibility for the operation of it, only my own clientele.

I'd rate the solution at a ten out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer:
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Learn what your peers think about NetApp AFF (All Flash FAS). Get advice and tips from experienced pros sharing their opinions. Updated: November 2021.
552,305 professionals have used our research since 2012.
AlanHaskic
Systems Management Engineer at Linklaters
Real User
We reduced our data center footprint by implementing this solution

Pros and Cons

  • "We have had issues before on our infrastructure where 20 to 30 percent of the people would come to us pointing the finger at the storage technology or storage back-end. That is now virtually zero."
  • "Using System Manager for green management or command line interface, we have a single point for managing the cluster. It is much easier to manage. It is very seamless. The product is robust and solid."
  • "We have been seeing some challenges around the application layer implementation. We are having some teething problems now with the cooperation between the application layer and backups to things, like SnapCenter. This may be a question of product maturity."

What is our primary use case?

The primary use case for AFF is for use in our production environment. Within our production environment, we have a number of different data stores that AFF serves. We use a number of protocols from NFS to CIFS, as well from the file system protocols, and in the block level we use iSCSI.

We are a fully on-prem business as far as data positioning data sets. 

We don't have real-time applications that we run in-house, being a law firm. The most important thing is the availability of our environments and applications that we serve to our client base. We don't have real-time applications that we could be measured in real tangible form that would make a huge difference for us. Nevertheless, the way it goes: the faster, the better; the more powerful, the better; and the more resources you can get from it, the better.

How has it helped my organization?

We have had issues before on our infrastructure where 20 to 30 percent of the people would come to us pointing the finger at the storage technology or storage back-end. That is now virtually zero.

We have one program that has been running for about a year. It is called Nakhoda, and it is an AI application (written in-house) based on AI technology. As far as latency, it is not visible nor noticeable because these machines throw hundred of thousands to millions of files per second.

For DR, we use the SnapMirror technology that ONTAP provides us on based on these platforms. Then, for the local backups, we use snapshots mainly. We are currently implementing SnapCenter for Exchange and VWware to utilize the backup features that the solution provides us.

What is most valuable?

AFF gives us a number of really valuable features. It ranges from a full flash to all-flash product. So, the speed and resources that we get from AFFs is just unparalleled in storage environments. Also, we utilize all the OCR features that AFF gives and has built into its ONTAP environment, like dedupe, snapshotting, data compression, and the number of the other things. 

Using System Manager for green management or command line interface, we have a single point for managing the cluster. It is much easier to manage. It is very seamless. The product is robust and solid.

What needs improvement?

We have been seeing some challenges around the application layer implementation. We are having some teething problems now with the cooperation between the application layer and backups to things, like SnapCenter. This may be a question of product maturity. Overall, for the pure back-end, we are not seeing any issues whatsoever.

With our previous storage solution provider, we had the availability of synchronous mirroring. SnapMirror is asyncronous. I would just like to see if NetApp has any plans to implement synchronous mirroring for DR solutions into the tool in the future.

What do I think about the stability of the solution?

We were early adopters of the cDOT environment five or six years ago. In the early stages of deployment (five or six years ago), we saw some challenges around cDOT. However in the last two to four years, the product has matured incredibly. Ever since the introduction of ONTAP 9.X, we haven't seen any issues in terms of availability and performance.

We are upgrading to ONTAP, which will give us a data encryption level at an aggregate layer of the ONTAP environment. We are looking forward to that.

We are using SnapMirror and not seeing any issues. Let us hope it stays like that.

How are customer service and technical support?

The technical support has always been really helpful. 

In recent times, the first line of support has moved and is now concentrated in Bulgaria. If they are new to working with your customers, we have seen some slight challenges in terms of speed when transferring higher priority cases to higher levels of NetApp's support structure. Hopefully, this will be resolved soon.

Once I reach the second or third line of support engineering, the support has always been good.

Which solution did I use previously and why did I switch?

Before moving to NetApp, we were with their major competitor.

How was the initial setup?

In simple terms, you just rack the hardware, you load your codes, and it's ready for configuration. That is pretty straightforward.

What was our ROI?

We benefited from implementing all-flash by reducing our data center footprint. We took it from 30 racks to just over five. This is one of the biggest savings for us.

Which other solutions did I evaluate?

NetApp is the largest storage vendor in the market, purely based on storage technologies. I hope it stays that way.

What other advice do I have?

We have been really happy with the product. It is a robust, strong, solid platform.

I would rate the product a nine and a half (out of a 10). The product is robust, solid, easy to manage, and provides a number of features with speed of operations. The resources are okay, but they are not unlimited. They are at a very high level.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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BS
IT Manager at a wholesaler/distributor with 201-500 employees
Real User
Top 20
Extremely stable and can scale but the pricing is not the best

Pros and Cons

  • "Technical support has been okay."
  • "During the initial setup, you need to know what you are doing."

What is our primary use case?

I primarily use the solution for asically all my main data for all my ESXi hosts.

What is most valuable?

The product suffices and works.

The product is scalable.

The stability has been very good over the years. 

Technical support has been okay.

What needs improvement?

This particular solution is coming up at its end of life.

During the initial setup, you need to know what you are doing. There's a learning curve. There are simpler options available. 

For how long have I used the solution?

I have been using the solution for seven years, although I am in the process of switching off of it right now.

What do I think about the stability of the solution?

The stability and performance over the years have been good. In the seven years I've had it, it has totally crashed twice on me. The stability is pretty damn good. You have to admit that.

What do I think about the scalability of the solution?

The scalability is okay. You can scale it if you need to. 

Currently, we have 70 users on it. 

How are customer service and technical support?

Their tech support is okay.  When I have issues like what I had, I usually just reach right out to my sales rep and they direct me in the right direction.

Which solution did I use previously and why did I switch?

I just switched over to Pure, so my flash storage is more than adequate now.

However, previous to this solution, we did not use a different product.

How was the initial setup?

In terms of the initial setup, you need to know what you're doing with it. That's another reason why I'm going over to Pure. It's much simpler.

What's my experience with pricing, setup cost, and licensing?

I'm not impressed with their pricing.

What other advice do I have?

I'm just a customer and an end-user.

I've got kind of a unique situation happening right now. I've got a NetApp DS2250 that's starting to fail - or started to fail about four months ago. I ordered the Pure Storage, and I got it in, cutting all the in-between stuff out. I was waiting for some 10 Gig switches to come in from Cisco, however, with a chip shortage, everything has been delayed. I'm still not getting those in until September. Pure Storage is not actually up and running. I'm limping along with my NetApp right now.

My advice to those considering the solution is to know what you are doing before you get started. 

I'd rate the solution at a seven out of ten. I don't like the pricing and you do need to know what you are doing to use the product effectively, however, the stability is excellent. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Angel Barra Madrigal
Consultor and Co-founder at OS4IT
Reseller
Top 20
A great product with good support, stability, and features such as cloning and snapshots

Pros and Cons

  • "The cloning and snapshot features are the most valuable. With snapshot backup, we can clone a big database in minutes. We take a lot of snapshots for clients in different environments."
  • "The admin tools and the integration with other products and clouds can be improved. It should also be easier to identify and troubleshoot problems in this solution. It takes a long time, and it should be improved."

What is our primary use case?

We use it for different machines, Oracle Database, super server database, and a few BDI projects.

What is most valuable?

The cloning and snapshot features are the most valuable. With snapshot backup, we can clone a big database in minutes. We take a lot of snapshots for clients in different environments.

What needs improvement?

The admin tools and the integration with other products and clouds can be improved. 

It should also be easier to identify and troubleshoot problems in this solution. It takes a long time, and it should be improved.

For how long have I used the solution?

I have been using this solution since 2012.

What do I think about the stability of the solution?

Its stability is very good.

What do I think about the scalability of the solution?

It is scalable. There is scalability for processing. We have small and large organizations as clients.

How are customer service and technical support?

Their technical support is very good, and the documentation is also complete and useful for us.

Which solution did I use previously and why did I switch?

Our clients were using other solutions, such as Hitachi, and they switched because of its scalability, functionality, and support.

How was the initial setup?

The cloud setup is easier to implement. The on-premises setup is a little more complex.

We deployed it a few weeks ago. It took one to two weeks for planning and two weeks for final implementation, but it can take longer if there is any kind of migration or change of product.

What about the implementation team?

We deployed it ourselves. We worked for NetApp from 2012 to 2015. We did a lot of implementations in Chile, Argentina, Columbia, and Peru. It is very familiar to us.

What's my experience with pricing, setup cost, and licensing?

All features are included in the license, whereas with an EMC solution, you have to pay separately for extra terabytes. 

Which other solutions did I evaluate?

We evaluated HP and EMC. The main differences were the support, functionality, and cost of NetApp. 

What other advice do I have?

Last year, NetApp started to move away from Chile and the Latin American region. They are not selling the solutions directly. They have an agreement with Lenovo to sell NetApp products worldwide with the Lenovo brand.

I would advise others to take the help of a good implementor and get proper certifications. It is also very important to understand what do you want from the solution.

I would rate NetApp AFF a ten out of ten. It is a great product with great support.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Bob Mulders
Head of Infrastructure, Network & Security Management at Vos Logistics N.V.
Real User
Top 20
Good product for performance that is stable, and it is easy to set up

Pros and Cons

  • "Technical support is good."
  • "When comparing with Pure for example, with Pure you have no maintenance anymore and with NetApp, you still need maintenance."

What is our primary use case?

We are using this product for performance and growth.

What is most valuable?

Every storage platform is a good product.

What needs improvement?

The only problem is that when you change to NetApp, it may have a large impact on your backups or something else.

When comparing with Pure for example, with Pure you have no maintenance anymore and with NetApp, you still need maintenance. For the maintenance, you need an external company to maintain the system. With Pure you have less maintenance which is a good item.

I think it could have better monitoring.

For how long have I used the solution?

I have been working with the solution for 16 years.

What do I think about the stability of the solution?

This solution's stability is good. We have not had any issues.

What do I think about the scalability of the solution?

It's a scalable solution. If we need more storage, we purchase an extra desk cabinet.

We have approximately 700 users in our organization. We have an additional 100 people joining our company.

How are customer service and technical support?

Technical support is good. 

We have an external company to maintain our NetApp.

How was the initial setup?

The initial setup is not complex.

When we changed to NetApp it took one to days to migrate everything.

What's my experience with pricing, setup cost, and licensing?

The price of NetApp is very expensive, but we don't know how much Pure is, so we can't compare.

What other advice do I have?

We are currently using NetApp and intend to change the storage next year. Our choices are between NetApp and Pure. We are a transport company, so part of the decision will be based on the price.

All storage vendors have good solutions now.

We are not using NetApp AFF, we are using NetApp with the disks and a bit of Flash.

We have a flash pool with our NetApp and we want to go to full Flash next year.

I would rate NetApp AFF an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
MO
Consulting Manager at a tech services company with 1,001-5,000 employees
Real User
Top 20
A robust scale-out platform for building a virtualized environment

Pros and Cons

  • "The initial setup is very simple."
  • "Their backup software could be improved."

What is our primary use case?

We primarily use it for storage for VMs and backup units.

We use this solution on a daily basis. In Sweden, typically small to medium-sized companies use this solution.

What is most valuable?

MetroCluster functions, SnapMirror functionality, and ease-of-use are the most valuable functions for us.

What needs improvement?

Their backup software could be improved.

In the next release, I would like to see a complete S3 protocol. Also better compatibility and integration with VM-ware.

For how long have I used the solution?

I have been using AFF since its release.

What do I think about the scalability of the solution?

Nowadays, AFF is very scalable — ever since they implemented the ClusterMode. I think it's very easy to scale, both up and out. It's also very stable.

How are customer service and technical support?

They provide different types of support. When an accident happens that impacts your business, they respond very fast and give very good help. Sometimes, when you have problems with their software, it can take a long time — that should be improved. Overall, their top functions, operating systems, the storage controller, they are very strongly enforced.

How was the initial setup?

The initial setup is very simple. How much time it takes depends on the size and what the initial setup should be. It can be a long process.

What about the implementation team?

We do everything from the initial setup, to the integration with system backups, the whole chain, including the hardware, the software, the daily work, as well as the daily administration as well.

What's my experience with pricing, setup cost, and licensing?

It depends on how you look at things, but they are in a higher price range.

They have different license models. You can get a license model where everything is included, but you can also purchase more licensing and buy what you need. It really depends on what you buy.

What other advice do I have?

I would absolutely recommend this solution to other companies.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
LN
Solutions Consultant at a financial services firm with 5,001-10,000 employees
Consultant
A robust scale-out platform with useful features like SnapMirror and SnapVault

Pros and Cons

  • "I like some basic features like Snapshot, FlexClone, and advanced features such as SnapMirror, and SnapVault. They also recently enhanced the market with Cloud Volumes ONTAP. I think that NetApp is a very good product."
  • "It would be better if they just improved the performance of the system."

How has it helped my organization?

I think NetApps improved our organization in customer experience and system management. It gives the customer options when they move their system to the cloud. I think the cloud solution from NetApp is very good for customers when they have a plan to use cloud services.

What is most valuable?

I like some basic features like Snapshot, FlexClone, and advanced features such as SnapMirror, and SnapVault. They also recently enhanced the market with Cloud Volumes ONTAP. I think that NetApp is a very good product.

What needs improvement?

It would be better if they just improved the performance of the system.

For how long have I used the solution?

I have been using NetApp AFF (All Flash FAS) for more than three years.

What do I think about the stability of the solution?

NetApp AFF (All Flash FAS) is very stable.

What do I think about the scalability of the solution?

NetApp AFF (All Flash FAS) is very scalable. I think the scalability of NetApp is the best because they have a custom solution, and it can scale well.

How are customer service and technical support?

NetApp technical support is very professional and good.

How was the initial setup?

The initial setup isn't really completed. It's easy.

Which other solutions did I evaluate?

NetApp is a good choice because it's not only for a normal application, but it can also integrate with Nvidia for AI solutions.

What other advice do I have?

I would tell potential users that NetApp is one of the best primary storage systems with many good features. I think it's a good choice for storage services.

On a scale from one to ten, I would give NetApp AFF (All Flash FAS) a nine.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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