Nagios Enterprises delivers official products, services, and solutions for and around Nagios – the industry standard in enterprise-grade IT infrastructure monitoring. With millions of users worldwide, Nagios is the undisputed champion in the IT monitoring space. Our team of dedicated professionals works to ensure total customer satisfaction with all the services we provide. Our extensive network of partners helps extend Nagios services and solutions to new organizations and markets worldwide to meet a variety of business needs. Nagios Enterprises was founded in 2007 by Ethan Galstad. Ethan created what would later become known as Nagios in 1999, and currently serves as the President of Nagios Enterprises.
An easy to use and affordable open source solution
Pros and Cons
"A great feature of the solution involves its internal portal."
"As we are talking about a product which is open to the public, the pricing makes it challenging for us to profit off of its marketing."
What is most valuable?
A great feature of the solution involves its internal portal. The architecture is based on the open source and I find it very easy to use. Their community team developed many parts that I can use with my customers. The monitoring I have done makes configuring easier.
The most important feature involves the pricing, which I found to be quite affordable when it comes to the setting by us of one of our product services.
What needs improvement?
The Log Server should be addressed. Primarily, my customers would appreciate updates regarding the GI. They wish to know how I obtained a part from one server and, consequently, which improvements can be made.
For my part, there is no one specific module that I wish to upgrade. We are not at the point in Malaysia of adding much log analysis. The customer usually does not provide feedback and is generally not involved in the planning stages or in the generating of ideas, in so far as upgrades for the product are concerned.
When it comes to administrative needs, the solution is not a share product that can be passed on to the end user for direct administration. For the majority of our customers, services are purchased for monitoring or supplying the license, installation, management and administrative needs throughout the contractual period. For me to rate this product a perfect score of ten, it would need to have the capabilities allowing a person who lacks any IT knowledge to use and administer it.
Also, as we are talking about a product which is open to the public, the pricing makes it challenging for us to profit off of its marketing.
Over the past year I have occasionally sold the solution for its monitoring capabilities, which sees a combining of the vendor and data center maintenance capabilities. As such, the solution can be purchased directly from the website, which means I do not have a mechanism to guarantee my protection, since I am the one who will be introducing the solution to the customer.
While it is possible that those in charge of the solution's technical aspects would have more to add, this is what I can come up with offhand.
For how long have I used the solution?
I have been using Nagios Log Server for two or three years.
What's my experience with pricing, setup cost, and licensing?
We found the pricing to be quite affordable.
What other advice do I have?
My advice is that the customer first have a good idea of what he is looking for. It is at this point that I will enter the picture as a consultant and will advise if this is the appropriate Log Server solution. Since the information needed may only comprise a portion of the full functionality, it is a good idea to start with Nagios Z. Nagios Log Server can support everything. The person will have the option of reducing the size of his solution.
Most of my customers will require a tailor made solution and will initially seek one which is offerred on the market, such as this Log Server or some type of SIEM. I will act as a consultant to tailor their log analyzing solution needs.
I rate Nagios Log Server as an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner