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Moogsoft Room for Improvement

Co-Founder & Director at a tech services company with 1-10 employees

With the multi-cloud and hybrid clouds coming into place, and where managed services are coming into existence. I would like to see how Moogsoft integrates with the multi-cloud and brings out a single pane of glass, to see everything on one screen.

As previously mentioned, I would like to see a single pane console addressing the different sets of environmental technologies. How do we integrate the process? We need a single pane of glass where we can manage all of the integrated applications.

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SR
Associate Director at a tech vendor with 1,001-5,000 employees

Right now, we are integrating it with ServiceNow. There should be a mechanism to project  Moogsoft's tools and applications so that they can run on ServiceNow's alternate site so that it works as one integrated-face. In other words, there needs to be a way to integrate both of them into a single windowpane. There is a plugin, but it's from a visibility standpoint, it's not from a feature standpoint or an elevating standpoint.

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Automation Consultant at a computer software company with 10,001+ employees

As a SaaS-based solution, Moogsoft is not mature.

Customers have expressed a strong desire for improved integration. It's fine if the API is available and the AVI is exposed.

They need to add more capabilities to monitoring, event management, reporting, and event correlation, for example, for an end-to-end solution, and a unified dashboard would be beneficial.

They should consider including Chatbot. 

If Moogsoft can provide the chatbot as a built-in feature, it will be a complete package for cognitive services to vendor cost automation. Alternatively, they could allow us to integrate with a third-party chatbot, which would be beneficial.

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Find out what your peers are saying about Moogsoft, BigPanda, Datadog and others in IT Infrastructure Monitoring. Updated: November 2021.
554,382 professionals have used our research since 2012.
O&M Lead -Global Operation at a comms service provider with 1,001-5,000 employees

I would like to see additional reports or information on the dashboard that includes metrics about CPU usage and memory.

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Find out what your peers are saying about Moogsoft, BigPanda, Datadog and others in IT Infrastructure Monitoring. Updated: November 2021.
554,382 professionals have used our research since 2012.