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Director at a tech services company with 11-50 employees
Real User
Top 10
Suited for small business, stable and easy to setup, but there are limitations to scalability

What is our primary use case?

We are using this solution for multiple things. It provides a hotspot gateway, triple PoE, login ID, authentication, and login tapes. We use it to provide a connection for our clients.

What is most valuable?

This is a good solution.

What needs improvement?

This solution is good, but my network is growing and it is no longer sufficient for us. We are considering a Hybrid model or we will replace MikroTik with another good OEM, such as Cisco, or Juniper. There are limitations to how many users you have simultaneously. It's a max of 300 users.

For how long have I used the solution?

I have been using MikroTik Routers and Switches for three years.

What do I think about the stability of the solution?

We have not had any issues with stability,…

What is our primary use case?

We are using this solution for multiple things.

It provides a hotspot gateway, triple PoE, login ID, authentication, and login tapes.

We use it to provide a connection for our clients.

What is most valuable?

This is a good solution.

What needs improvement?

This solution is good, but my network is growing and it is no longer sufficient for us. We are considering a Hybrid model or we will replace MikroTik with another good OEM, such as Cisco, or Juniper.

There are limitations to how many users you have simultaneously. It's a max of 300 users.

For how long have I used the solution?

I have been using MikroTik Routers and Switches for three years.

What do I think about the stability of the solution?

We have not had any issues with stability, but we experience some issues later as the box capacity is limited to 300  users. 

What do I think about the scalability of the solution?

This solution is scalable but it has its limitations. The box has a capacity of 300 using it simultaneously.

If my users keep growing, then we have to replace this solution.

Now currently one of our clients has 200 to 250 users.

How are customer service and technical support?

Technical support is handled by another team.

How was the initial setup?

The initial setup is straightforward.

What's my experience with pricing, setup cost, and licensing?

Pricing is not an issue.

What other advice do I have?

For a small business, MikroTik is good but if you grow, then MikroTik cannot support it. 

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Diego Mirones
General Manager at Qhawariy
Real User
Good bandwidth, well suited for small locations
Pros and Cons
  • "These routers and switches are very stable."
  • "This product could offer better integration with VPNs."

What is our primary use case?

We are a solution provider and we focus on integrating and monitoring critical infrastructure. We offer many products to our clients for Wi-Fi, switching, cabling, and monitoring. We also offer sensors and other devices in our portfolio. 

We implement MikroTik Routers and Switches for small locations.

How has it helped my organization?

Our clients in Bolivia have very basic security, so the firewall features provided by our solutions are helpful.

What is most valuable?

This product is very good in terms of bandwidth.

What needs improvement?

This product could offer better integration with VPNs. We have a SOC for network monitoring and all of our clients are connected to it. Through the SOC, we integrate our clients with our VPN.

The switching capabilities could be improved. These devices have a lot of potential but need to improve first.

For how long have I used the solution?

We have been working with MikroTik Routers and Switches for approximately three years.

What do I think about the stability of the solution?

These routers and switches are very stable.

What do I think about the scalability of the solution?

Scalability-wise, these products are good.

We use MikroTik products for small locations. We sometimes only put one or two devices in a location, depending on the industry and the bandwidth requirements.

We have between 20 and 25 devices installed with four clients.

Which solution did I use previously and why did I switch?

We work with products from several vendors including Check Point, Extreme Networks, and occasionally Cisco.

What other advice do I have?

I would rate this solution a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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IT Infrastructure Engineer at a tech services company with 11-50 employees
Real User
Top 20
Stable, scalable, and easy to set up

What is our primary use case?

I mainly use MikroTik Routers. We use them for laboratory and integral solution purposes and different kinds of load balancing and network switching. We also use them for different kinds of use cases that highly rely on network switching. I am using the latest version, and I do automatic updates.

What is most valuable?

They are stable.

What needs improvement?

It would be very good if these products are accessible via different kinds of shells and GUI. It will make these solutions very usable.

For how long have I used the solution?

I have been using this solution for a few years.

What do I think about the stability of the solution?

They are stable.

What do I think about the scalability of the solution?

They are scalable. The number of…

What is our primary use case?

I mainly use MikroTik Routers. We use them for laboratory and integral solution purposes and different kinds of load balancing and network switching. We also use them for different kinds of use cases that highly rely on network switching. I am using the latest version, and I do automatic updates.

What is most valuable?

They are stable.

What needs improvement?

It would be very good if these products are accessible via different kinds of shells and GUI. It will make these solutions very usable.

For how long have I used the solution?

I have been using this solution for a few years.

What do I think about the stability of the solution?

They are stable.

What do I think about the scalability of the solution?

They are scalable. The number of users varies based on the usage of the company, but generally, we have between 20 to 100 users.

How are customer service and technical support?

I never used their technical support.

How was the initial setup?

I didn't have any difficulty with the initial setup. They provide different kinds of documentation. As long as they provide an installation document, I don't have any problem with these installations and different kinds of procedures. 

What about the implementation team?

I installed it myself.

What other advice do I have?

I would recommend this solution to others. We plan to keep using this solution. 

I would rate MikroTik Routers an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior System Engineer at a tech services company with 1-10 employees
Real User
Top 20
Great wireless connectivity with a price-performance ratio to match
Pros and Cons
  • "This solution is easy to configure and it's very flexible."
  • "The batch management could be improved."

What is our primary use case?

We mainly use this solution for switch and routing.

What is most valuable?

This solution is easy to configure and it's very flexible. 

What needs improvement?

The batch management could be improved. 

For how long have I used the solution?

I have been using this solution for approximately three to five years.

What do I think about the stability of the solution?

This solution is both very stable and scalable; we haven't experienced any issues with bugs. 

How are customer service and technical support?

We haven't had to contact technical support. We have a team of six engineers that handle all maintenance related issues.  

Which solution did I use previously and why did I switch?

For switches, we use Cisco. We are familiar with them and so are our clients. They are comfortable with the higher price. 

How was the initial setup?

The complexity of the initial setup depends on the client. The deployment can take a few weeks.

What other advice do I have?

MikroTik Routers and Switches are great. If you are having issues understanding how to properly use them, study materials and video lessons are available for a low-cost.

On a scale from one to ten, I would give MikroTik Routers and Switches a rating of eight. 

The price-performance is great. I am sure there is a better solution out there (maybe Cisco ISR), but it would be more expensive. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
IT Manager at Yayasan Darul Quran Mulia
Real User
Top 5
Suitable for small businesses, but not for large enterprises
Pros and Cons
  • "The MikroTik Hotspot is great."
  • "The CPU load is too high. This causes the Internet to lag."

What is our primary use case?

We use MikroTik Routers and Switches as a router and firewall. We also use it to manage our Hotspot users. 

What is most valuable?

The MikroTik Hotspot is great. My company uses the Captive Portal as a staff login to access the internet and the company portal. Via the Hotspot, my company connects to the API.  

What needs improvement?

The overall performance could be improved. The CPU load is too high. This causes the Internet to lag. 

MikroTik should be open source.

For how long have I used the solution?

I have been using MikroTik Routers and Switches for roughly four to five years.

What do I think about the scalability of the solution?

The MikroTik operating system is not open source. The API is limited. 

How are customer service and technical support?

Sometimes we consult with the online community, but it's quite limited in Indonesia — there are not many MikroTik users here. 

How was the initial setup?

The initial setup was complex, but not too difficult in the end.

What other advice do I have?

Compared to Cisco, I don't think MikroTik is very good. MikroTik is good for start-ups and small businesses with small budgets. If you have a big budget, I would recommend using 
UniFi, or Cisco.

Overall, on a scale from one to ten, I would give MikroTic a rating of seven.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Stanislav Danko
IT Specialist at ITISEL
Real User
Top 20
Transforms a computer into a reliable network router

What is most valuable?

The main reason we use this solution is for the price — it's very cheap. Personally, I know that Fortinet, Cisco, and Palo Alto are great products, but my customers are just interested in the lowest price. I can't change their minds, it's up to them.

For how long have I used the solution?

I have been using this solution for a few years.

What do I think about the scalability of the solution?

MikroTik Routers and Switches are both scalable and stable.

How are customer service and technical support?

I haven't had to contact technical support. I enjoy studying configuration on my own.

Which solution did I use previously and why did I switch?

I hope to stop using this solution and switch over to FortiGate soon.

How was the initial setup?

The…

What is most valuable?

The main reason we use this solution is for the price — it's very cheap.

Personally, I know that Fortinet, Cisco, and Palo Alto are great products, but my customers are just interested in the lowest price. I can't change their minds, it's up to them.

For how long have I used the solution?

I have been using this solution for a few years.

What do I think about the scalability of the solution?

MikroTik Routers and Switches are both scalable and stable.

How are customer service and technical support?

I haven't had to contact technical support. I enjoy studying configuration on my own.

Which solution did I use previously and why did I switch?

I hope to stop using this solution and switch over to FortiGate soon.

How was the initial setup?

The initial setup is not hard, but it's not necessarily easy either. Upgrading can be difficult with MikroTik. Sometimes, when I need to reboot or change software, MikroTik crashes. When this happens, I need to physically change the configuration. 

What about the implementation team?

We have our own small team that handled deployment.

What other advice do I have?

I would recommend this solution to others who prefer price.

On a scale from one to ten, I would give this solution a rating of five.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Owner at it logic
Real User
Top 5Leaderboard
Scalable, easy to use, but no local support in India

What is our primary use case?

We use this solution for high-speed wireless connections.

What is most valuable?

The most valuable feature is the ease of use.

For how long have I used the solution?

I have been using this solution for approximately four years.

What do I think about the stability of the solution?

I have found this solution to be stable.

What do I think about the scalability of the solution?

MikroTik Routers and Switches are scalable.

How are customer service and technical support?

There needs to be better support for this solution in India. We have no local support.

Which solution did I use previously and why did I switch?

I have previously used Cisco Cloud Service Routers, such as the L2 and L3.

How was the initial setup?

The installation is very…

What is our primary use case?

We use this solution for high-speed wireless connections.

What is most valuable?

The most valuable feature is the ease of use.

For how long have I used the solution?

I have been using this solution for approximately four years.

What do I think about the stability of the solution?

I have found this solution to be stable.

What do I think about the scalability of the solution?

MikroTik Routers and Switches are scalable.

How are customer service and technical support?

There needs to be better support for this solution in India. We have no local support.

Which solution did I use previously and why did I switch?

I have previously used Cisco Cloud Service Routers, such as the L2 and L3.

How was the initial setup?

The installation is very easy.

What about the implementation team?

I did the implementation of the solution myself.

What's my experience with pricing, setup cost, and licensing?

There is a one-time license fee for the use of this solution and it is less expensive than Cisco products.

What other advice do I have?

I recommend this solution to others.

I rate MikroTik Routers and Switches a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Head of Information technologies systems department at a manufacturing company with 51-200 employees
Real User
Top 5Leaderboard
Stable, simple installation, and scalable

What is our primary use case?

We use MikroTik Routers and Switches for our CCTV, Voice IP, and .NET in our new stores.

What needs improvement?

MikroTik does not have a wireless solution. If they created a high-performance wireless solution we would deploy it in our infrastructure.

For how long have I used the solution?

I have been using MikroTik Routers and Switches for approximately three years.

What do I think about the stability of the solution?

MikroTik Routers and Switches are stable.

What do I think about the scalability of the solution?

We have not had any problem with the scalability of this solution.

How are customer service and support?

We did not have any issues with the technical support.

How was the initial setup?

The installation of MikroTik…

What is our primary use case?

We use MikroTik Routers and Switches for our CCTV, Voice IP, and .NET in our new stores.

What needs improvement?

MikroTik does not have a wireless solution. If they created a high-performance wireless solution we would deploy it in our infrastructure.

For how long have I used the solution?

I have been using MikroTik Routers and Switches for approximately three years.

What do I think about the stability of the solution?

MikroTik Routers and Switches are stable.

What do I think about the scalability of the solution?

We have not had any problem with the scalability of this solution.

How are customer service and support?

We did not have any issues with the technical support.

How was the initial setup?

The installation of MikroTik Routers and Switches is straightforward. It takes less time than other solutions, such as Cisco.

What other advice do I have?

I would recommend this solution to others.

I rate MikroTik Routers and Switches an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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