We changed our name from IT Central Station: Here's why

Microsoft Windows Server Update Services OverviewUNIXBusinessApplication

Microsoft Windows Server Update Services is #6 ranked solution in top Patch Management tools. PeerSpot users give Microsoft Windows Server Update Services an average rating of 8 out of 10. Microsoft Windows Server Update Services is most commonly compared to BigFix: Microsoft Windows Server Update Services vs BigFix. The top industry researching this solution are professionals from a computer software company, accounting for 23% of all views.
What is Microsoft Windows Server Update Services?

Windows Server Update Services (WSUS) enables information technology administrators to deploy the latest Microsoft product updates. You can use WSUS to fully manage the distribution of updates that are released through Microsoft Update to computers on your network. This topic provides an overview of this server role and more information about how to deploy and maintain WSUS.

Microsoft Windows Server Update Services was previously known as Windows Server Update Services, Microsoft WSUS, WSUS, Microsoft Software Update Services, Software Update Services, Microsoft SUS, SUS, MS Windows Server Update Services.

Buyer's Guide

Download the Patch Management Buyer's Guide including reviews and more. Updated: January 2022

Microsoft Windows Server Update Services Video

Microsoft Windows Server Update Services Pricing Advice

What users are saying about Microsoft Windows Server Update Services pricing:
"This product comes included with Windows and can be used free of charge."

Microsoft Windows Server Update Services Reviews

Filter by:
Filter Reviews
Industry
Loading...
Filter Unavailable
Company Size
Loading...
Filter Unavailable
Job Level
Loading...
Filter Unavailable
Rating
Loading...
Filter Unavailable
Considered
Loading...
Filter Unavailable
Order by:
Loading...
  • Date
  • Highest Rating
  • Lowest Rating
  • Review Length
Search:
Showingreviews based on the current filters. Reset all filters
Julio Orihuela
Computer network and Data Center administrator at a sports company with 1,001-5,000 employees
Real User
Top 10
Stable with good patching and good internal updating
Pros and Cons
  • "The most important aspect is that we can centrally deploy the updates that are necessary for the organization. It's important."
  • "The reporting is not as practical as I would like it to be."

What is our primary use case?

We primarily use the solution for internal updates. What happened is that one of our equipment items had a problem with a new Windows update and so we have to uninstall this update. We were looking for ways to do it centrally. There were some Lenovo boxes that were restarting automatically and we had to take out these updates.

What is most valuable?

The most important aspect is that we can centrally deploy the updates that are necessary for the organization. It's important. The solution is great for internal updates.

The solution has very good patches. They recently released one for Chrome, which was quite helpful.

We've found the stability to be pretty good.

What needs improvement?

It's not always easy to set up.

Their Local Group Policy works well for the Microsoft environment, however, we need it or other software as well. We've realized that we have to pay. We have to buy extra items in order to access this catalog of different updates.

The reporting is not as practical as I would like it to be. It's something that I would like them to improve in future releases.

It would be nice if there were more alerts to let us know what is missing. It would be nice if there was an integration with the main server and with the active directory so that I can receive the necessary alerts. It would be good to know which equipment is connected to the directory and which are behind schedule with updates. 

For how long have I used the solution?

I just started using the solution this year, and therefore I've only used it for the last couple of months. However, in this office, they have been using it thing for a couple of years, at least. 

What do I think about the stability of the solution?

The solution is quite stable. It's reliable. There are no bugs or glitches. It doesn't crash or freeze. As long as it can help us manage the data, it's good. 

What do I think about the scalability of the solution?

I cannot speak to the scalability. I have never tried to scale the solution.

How are customer service and technical support?

I've never been in touch with technical support. I cannot speak to how helpful or responsive they are.

How was the initial setup?

The initial setup isn't easy to set up. However, it's not necessarily always hard, either. It has a moderate amount of difficulty.

In our case, we had remote offices to set up in different cities. We have not yet implemented interconnection between these offices. Each office has its own server, its own Windows environment. We have this implemented in our central office, and I would like it across all of our remote offices as well. I'm not sure how long that will take. I'm just beginning to dive into that.

What other advice do I have?

We are just a customer and an end-user.

I'm not sure of which version of the solution we're using.

I'd advise new potential users to implement the product and to regularly check on it. We have some equipment that is not being updated. That's on us. It's necessary, however, to implement constant evaluations for which equipment is actually connected to the solution.

I'd rate the solution at an eight out of ten overall. We're mostly quite happy with the product.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Flag as inappropriate
Technology Consultant at a computer software company with 10,001+ employees
Real User
Top 5Leaderboard
Scalable and useful for implementing patches
Pros and Cons
  • "A valuable feature about this solution is that it enforces an updating and patching process for my applications."
  • "This solution's deployment could be improved. When I was the admin, there were some problems when deploying to clients. Sometimes the policy is not effective. I guess, more on the reliability side, more reliable means working more often with the clients. It could be easier to deploy."

What is our primary use case?

My primary use case of Microsoft Windows Server Update Services is to enforce patching for applications. I act as the client, not the server admin. If, let's say, my laptop has not restarted frequently, this solution will force me to take a couple of minutes to restart. This solution is deployed on cloud, so I'm always using the latest version. 

What is most valuable?

A valuable feature about this solution is that it enforces an updating and patching process for my applications. 

What needs improvement?

This solution's deployment could be improved. When I was the admin, there were some problems when deploying to clients. Sometimes the policy is not effective. I guess, more on the reliability side, more reliable means working more often with the clients. It could be easier to deploy. 

For how long have I used the solution?

I have been using this solution for the duration of time I've been in my company. 

What do I think about the stability of the solution?

This solution is stable. 

What do I think about the scalability of the solution?

This product is scalable. In my organization, there are about 600,000 people using Microsoft Windows Server

How are customer service and support?

I have never contacted Microsoft support. 

Which solution did I use previously and why did I switch?

I didn't use another patch management solution before Microsoft Windows Server

How was the initial setup?

We had a lot of issues during deployment. I remember when we first deployed this solution, it didn't work, so we had to retry, we had to troubleshoot, and then after we finally got it, we could only partially use it. It would be great if the process were more simple so that we could deploy it on the first try to hundreds and thousands of clients. I don't remember the time duration of the installation or how big our deployment team was. 

What about the implementation team?

We implemented through an in-house team. 

What's my experience with pricing, setup cost, and licensing?

For licensing, I think it's on a framework contract. I'd guess my CIO would know, but I didn't buy my license—it's by default on my PC. 

Which other solutions did I evaluate?

I evaluated BigFix as part of my research, but I haven't used it. 

What other advice do I have?

As an end user, I rate this solution a 10 out of 10. I've had no issues so far. 

I'm not sure if I can recommend this solution because I don't know what the alternatives are, so I have no experience in an alternative solution. It could be the case that BigFix is better. 

Which deployment model are you using for this solution?

Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Flag as inappropriate
Find out what your peers are saying about Microsoft, HCL, Quest Software and others in Patch Management. Updated: January 2022.
563,327 professionals have used our research since 2012.
JavadKamyabi
Information Technology Security Specialist at a university
Real User
Top 10
Reduces internet traffic needed to keep my environment secure, but the integration with IIS needs to be fixed
Pros and Cons
  • "The most valuable feature is the decreased level of internet usage by my network."
  • "I would like to see support for other operating systems such as Linux."

What is our primary use case?

WSUS is used differently depending on the client and their requirements. For some clients, I only use this solution for security patches and updates. In some cases, I use Windows Updates and Windows Upgrades.

I have more than 4,000 clients and it is important to me to make sure that the upgrade process does not affect my third-party software. This means that for most of them, I stopped the upgrades and only use the WSUS security patch tool to keep up with the latest protection available for my environment.

How has it helped my organization?

It is a principle that you have to keep your environment updated because cyber attacks are changing on a daily basis and you have to protect your network. Without this tool, I would not be able to update my entire network manually.

What is most valuable?

The most valuable feature is the decreased level of internet usage by my network. When there is a new patch available, I can just connect my WSUS server to Microsoft, download the upgrades, and then use the internal traffic to upgrade all of the network clients.

WSUS allows me to choose what kinds of upgrades or updates that I need for my network. For example, I can download specific security patches for Windows Server or different versions of Windows.

What needs improvement?

There are some incompatibilities or conflicts between WSUS and IIS because sometimes when running WSUS, I have to stop my IIS and restart it in order to connect. I have searched Google on the issue and I have found that it is a common problem. This is something that Microsoft should solve in the next release.

I would like to see support for other operating systems such as Linux. If you install WSUS and there are other operating systems on the network like Linux Red Hat, Ubuntu, or Debian, then it should be able to update them. It would be amazing.

For how long have I used the solution?

I have been using WSUS for more than two years.

What do I think about the scalability of the solution?

Scalability is a good feature of the WSUS server.

How are customer service and technical support?

I have not needed to contact the Microsoft helpdesk concerning WSUS.

How was the initial setup?

The initial setup is very easy. It is a Windows Server feature and can be set up with a few clicks and a few simple settings.

What other advice do I have?

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Technology Manager/Engineer III at a marketing services firm with 1,001-5,000 employees
Real User
Top 20
Easy to deploy and identifies which updates are needed for each machine
Pros and Cons
  • "The most valuable feature is its ability to identify which updates are needed on a particular machine."
  • "Having the ability to group updates by the operating systems would be very helpful."

What is our primary use case?

Our primary use of this solution is installing Windows updates.

What is most valuable?

The most valuable feature is its ability to identify which updates are needed on a particular machine.

What needs improvement?

When updates are displayed they are in one big list on the screen, and the naming convention isn't such that it groups them by the operating system. This makes it difficult because there are updates for Windows 7, Windows 10, and so forth, and I have to scroll through and select out the ones that are relevant to the operating system. Having the ability to group updates by the operating systems would be very helpful.

For how long have I used the solution?

We have been using the Windows Server Update Services for a few months.

What do I think about the stability of the solution?

I use it on a daily basis and I would rate the stability an eight out of ten. While I haven't experienced any issues, I assume that they are there and I just haven't encountered them yet. At this point, we do not have any plans to increase usage.

What do I think about the scalability of the solution?

The scalability seems to be appropriate. We don't have a big environment, although if we did, the sorting of the updates may be a bigger problem.

There are two of us in the company, myself and the system administrator, who are using this service.

How are customer service and technical support?

I have not been in contact with Microsoft support, as there seems to be a lot of information about it available on the internet. This product is an industry-standard, and any product in this category is easy to find information on.

How was the initial setup?

The initial setup was straightforward. I just downloaded a Udemy video series about how to install it. I followed those exact steps, it was accurate, and it was simple.

If you already have the server running then it requires adding the WSUS role. It will take between one and four hours to deploy.

What about the implementation team?

I deployed this solution and am also doing the maintenance.

What other advice do I have?

At this point, it accomplishes everything that I need to do.

I would rate this solution an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
Lead - Global IT Networks at a recruiting/HR firm with 10,001+ employees
Real User
Stable and straightforward solution that allows complete network visibility
Pros and Cons
  • "Setup is very simple and straightforward."
  • "Some issues with scalability in larger organizations."

What is our primary use case?

My primary use case is general patch management, to make sure that when Microsoft releases patches, we test and deploy them within the timelines. The solution also ensures that we are compliant and protected against vulnerabilities.

What is most valuable?

The most valuable feature is the ability to check whether users working from home are on the domain or not, allowing us complete visibility of the endpoints that are connecting to our network.

What needs improvement?

One area for improvement is that WSUS does not give 100% accuracy, so you cannot be completely certain that all of your systems are fully patched. There are always 5-10% of your systems that have not been updated with the correct patches, which is an open gate for security threats. I also think that the product needs a better utility and report mechanism. In the next release, I would like to see better compatibility for non-Windows servers and tools.

For how long have I used the solution?

I've been working with this solution for a year.

What do I think about the stability of the solution?

Functionality-wise, WSUS meets our requirements.

What do I think about the scalability of the solution?

There are some issues with scalability in larger organizations, as WSUS may not cover 100% of their endpoints. 

How was the initial setup?

Setup is very simple and straightforward.

What other advice do I have?

Currently, I'm looking at other solutions because the enrolment we have is not boundary-defined, so we require a product with total remote infrastructure management, vulnerability assessment, and complete control of the system built in. For best results with WSUS, you need to keep close track of things with regular function checklists. I would rate this product as eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Flag as inappropriate
Islam Elsherpieny
System Administrator at SAMCO
Real User
Top 10
Separate downloading of updates is a crucial advantage
Pros and Cons
  • "Downloads critical reports separately."
  • "Could be improved with additional features such as an update alarm."

What is our primary use case?

We use the solution to update servers in our company. We're a construction company and a customer of Microsoft. I'm a systems administrator. 

What is most valuable?

The most valuable feature is the practical and security updates. It downloads updates separately; security and critical. That's very good. 

What needs improvement?

I think some features could be added to improve this product. I'd like to see a critical update alarm where I get notifications regarding critical or security updates and receive a review of it.  

For an additional feature, I'd like to see the option of receiving alarms wherever I am, so that if something happens and there's nobody at work, the problem can be dealt with efficiently. 

For how long have I used the solution?

I've been using this solution for about a year. 

What do I think about the stability of the solution?

The stability can sometimes be a bit problematic, depending on the Windows version you are using. 

What do I think about the scalability of the solution?

I don't have any issues with scalability. We have about 150 users in the company and many outside. We currently have four people in the company who deal with the maintenance. 

How was the initial setup?

Initial setup is not that simple but also not too complex. 

What other advice do I have?

I would suggest that anyone considering implementing this solution take the time to research it completely before implementation. Without doing that there will be problems when it's installed and it's important to remember that with this product there are some things that cannot be edited once it's been implemented. 

I would rate this product an eight out of 10. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
Chief Operating Officer at a transportation company with 5,001-10,000 employees
Real User
Top 10
Stable patch management that is included with Windows, but the reporting flexibility should be improved
Pros and Cons
  • "The most valuable features are that it is included with Windows, and it can be driven by Group Policy Objects (GPOs)."
  • "Job management and control is an area that is in need of improvement."

What is our primary use case?

We use this product for patch management.

What is most valuable?

The most valuable features are that it is included with Windows, and it can be driven by Group Policy Objects (GPOs).

What needs improvement?

Reporting flexibility is something that can be improved.

Job management and control is an area that is in need of improvement.

For how long have I used the solution?

We have been using Windows Server Update Services for probably four years.

What do I think about the stability of the solution?

This service is generally very stable.

What do I think about the scalability of the solution?

This is a very scalable product.

How are customer service and technical support?

This solution does not really come with specific technical support. It is all covered by the Microsoft support that is available online.

How was the initial setup?

The initial setup is relatively straightforward. It took maybe an hour to set up and deploy.

What's my experience with pricing, setup cost, and licensing?

This product comes included with Windows and can be used free of charge.

What other advice do I have?

My advice for anybody who is looking into Windows Server Update Services is that if you want something with more control then you need to look into getting an alternative product.

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.