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Micro Focus ZENworks Configuration Management OverviewUNIXBusinessApplication

Micro Focus ZENworks Configuration Management is #13 ranked solution in top Configuration Management tools. PeerSpot users give Micro Focus ZENworks Configuration Management an average rating of 10 out of 10. Micro Focus ZENworks Configuration Management is most commonly compared to Microsoft Endpoint Configuration Manager: Micro Focus ZENworks Configuration Management vs Microsoft Endpoint Configuration Manager. The top industry researching this solution are professionals from a computer software company, accounting for 25% of all views.
What is Micro Focus ZENworks Configuration Management?

Micro Focus' Configuration Management System is a comprehensive set of CMDB tools collects, stores, manages, updates, and presents data about software and infrastructure services configuration so you can lower costs and mitigate risk.

Micro Focus ZENworks Configuration Management was previously known as HPE CMS, HPE Configuration Management, Micro Focus Configuration Management.

Buyer's Guide

Download the Configuration Management Buyer's Guide including reviews and more. Updated: January 2022

Micro Focus ZENworks Configuration Management Customers

Tech Mahindra, NNIT, ASIC

Micro Focus ZENworks Configuration Management Video

Archived Micro Focus ZENworks Configuration Management Reviews (more than two years old)

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Diego Caicedo Lescano
Chief Innovation Officer at SAGGA
Real User
Top 5Leaderboard
Helps me perform changes in connected infrastructure thanks to the discovery features

What is our primary use case?

Asset configuration and change management. Configuration management is the bottom line for all our processes.

How has it helped my organization?

Knowing my IT universe and changes to it Better understanding what is connected and why Helps me perform changes in connected infrastructure thanks to the discovery features

What is most valuable?

Automatic Spiral Discovery: This feature enables deep and dynamic configuration and change management. Automatic Mapping Discovery: This feature enables automated mapping of discovered CIs into a service.

What needs improvement?

It needs dashboards. There are a lot of reports but no dashboards.

For how long have I used the solution?

More than five years.

What is our primary use case?

Asset configuration and change management. Configuration management is the bottom line for all our processes.

How has it helped my organization?

  • Knowing my IT universe and changes to it
  • Better understanding what is connected and why
  • Helps me perform changes in connected infrastructure thanks to the discovery features

What is most valuable?

  • Automatic Spiral Discovery: This feature enables deep and dynamic configuration and change management.
  • Automatic Mapping Discovery: This feature enables automated mapping of discovered CIs into a service.

What needs improvement?

It needs dashboards. There are a lot of reports but no dashboards.

For how long have I used the solution?

More than five years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
it_user368043
Global Active Directory & Security Manager - VP at a financial services firm with 10,001+ employees
Vendor
It allows us to deploy applications and primitive desktops globally. The upgrade cycle is very long.

Valuable Features

It allows us to deploy applications and primitive desktops globally.

Improvements to My Organization

We use it for managing our desktops. We have 350,000 desktops and it allows us to manage and control them relatively easily.

Room for Improvement

We need product notifications made quickly in the software lifecycle, but it does so unreliably. The upgrade cycle is sometimes years. Smaller vendors will do it every quarter.

Deployment Issues

It deploys just fine.

Stability Issues

The infrastructure itself is stable, but the agent has a lot of problems. It has the habit of crashing or hanging. It's not so easy to spot the management layer on top as it's a bit old-fashioned.

Scalability Issues

It's very scalable, but it requires you to build your own…

Valuable Features

It allows us to deploy applications and primitive desktops globally.

Improvements to My Organization

We use it for managing our desktops. We have 350,000 desktops and it allows us to manage and control them relatively easily.

Room for Improvement

We need product notifications made quickly in the software lifecycle, but it does so unreliably. The upgrade cycle is sometimes years. Smaller vendors will do it every quarter.

Deployment Issues

It deploys just fine.

Stability Issues

The infrastructure itself is stable, but the agent has a lot of problems. It has the habit of crashing or hanging. It's not so easy to spot the management layer on top as it's a bit old-fashioned.

Scalability Issues

It's very scalable, but it requires you to build your own management layer on top.

Customer Service and Technical Support

Technical support is average at best. If you need to speak to support about general issue, you might as well not bother and just do it yourself.

Other Solutions Considered

We're actually looking at others now, mainly Microsoft SCOM, which is probably the market leader if I'm honest.

Other Advice

Buy Microsoft SCOM.

Disclosure: I am a real user, and this review is based on my own experience and opinions.