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ManageEngine Log360 Competitors and Alternatives

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Read reviews of ManageEngine Log360 competitors and alternatives

JT
Manager Infra at a computer software company with 10,001+ employees
Real User
Top 5
Good file integrity monitoring and change tracking tools but the knowledge base needs to be available online

Pros and Cons

  • "The FIM features in the Change Tracker and the Log Tracker are the most valuable."
  • "I would like to see the integration of AI technology, so rather than manually monitoring the logs, the tool will understand it and take care of it."

What is our primary use case?

We use this solution primarily for real-time log analytics.

We also use the NNT Log Tracker and Change Tracker for the FIM functionality.

What is most valuable?

The FIM features in the Change Tracker and the Log Tracker are the most valuable. With that, we analyze the log and differentiate between the planned and unplanned changes, rather than just generating the log of the changes. We use the actual outcome.

What needs improvement?

For the NNT Log Tracker and Change Tracker, they have to make their knowledge base available online because there is very little information available on the internet.

I would like to see the integration of AI technology, so rather than manually monitoring the logs, the tool will understand it and take care of it.

For how long have I used the solution?

We have been using ManageEngine EventLog Analyzer for more than three years. We have now moved on from ManageEngine to the NNT Log Tracker solution. 

What do I think about the stability of the solution?

This is a stable product. We have not seen any bugs, glitches, or crashes.

What do I think about the scalability of the solution?

When we were using ManageEngine we were limited because it is dependent on the AWS cloud. With the NNT product, there is no dependence on the AWS cloud so we can extend it as much as possible. Ultimately, the scalability depends on the performance of the platform.

There are 17 people in the team who use this solution and they are primarily security analysts.

Which solution did I use previously and why did I switch?

We are still using NNT after switching from ManageEngine and we have not implemented other solutions beyond the evaluation stage.

How was the initial setup?

The initial setup was good and very simple to do. We installed it on the Windows Server and as soon as it was set up, it started fetching data.

What about the implementation team?

We implemented this solution over two or three years. Initially, we were not familiar with it so we had assistance from the OEM Professional Services. During the second round, my onsite team managed the implementation with some guidance from technical support.

Which other solutions did I evaluate?

We evaluated solutions by SolarWinds in addition to ManageEngine and NNT.

What other advice do I have?

We are using the second most recent version of this solution.

I would recommend using NNT over ManageEngine. The Change Tracker tool is very good. It will reduce your overall workload. The FIM tool allows you to understand the activities and the NNT tool takes care of automatically giving you the actual and planned changes.

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
JP
IT Security Admin at a university with 501-1,000 employees
Real User
Top 5
It does a good job on file share awareness and has phenomenal technical support

Pros and Cons

  • "On the Varonis side, technical support is phenomenal. Their ability to explain is very good, and they seem to be very knowledgeable. When I get an alert that doesn't quite make sense, they dive in there and kind of take me through it. That's very useful and very good. There are some false alerts, but it is better to have a false alert than no alert at all."
  • "We have Microsoft Office 365. I just saw an article today which says that they're actually getting integrated with Microsoft Office 365, which would be a useful feature. For user-based reports, log on activity, and stuff like that, it doesn't seem to really be present like Log360. That could just be my inexperience with it. I've been dealing with it for only about two and a half months."

What is our primary use case?

I'm relatively new to this organization. I'm just comparing and contrasting ManageEngine Log360 and Varonis DatAlert. Both tools are rather new to me. I know that they're kind of looking at both. I don't know if they're going to want to maintain both. There seem to be some use cases to retain both. I think they've had DatAlert a little bit longer than Log360.

I've done a couple of webinars, but I haven't had a whole lot of time to just kind of dive into both of those. I'm still in the developmental stage, and I am evaluating both of these solutions. I am trying to compare apples to apples as to what they do and where their strengths and weaknesses lie to make sure that if we got rid of one, we weren't going to be missing out on something. 

What is most valuable?

On the Varonis side, technical support is phenomenal. Their ability to explain is very good, and they seem to be very knowledgeable. When I get an alert that doesn't quite make sense, they dive in there and kind of take me through it. That's very useful and very good. There are some false alerts, but it is better to have a false alert than no alert at all.

What needs improvement?

We have Microsoft Office 365. I just saw an article today which says that they're actually getting integrated with Microsoft Office 365, which would be a useful feature. 

For user-based reports, log on activity, and stuff like that, it doesn't seem to really be present like Log360. That could just be my inexperience with it. I've been dealing with it for only about two and a half months.

For how long have I used the solution?

This tool is rather new to me. I've been dealing with it for only about two and a half months.

How are customer service and technical support?

Their technical support is phenomenal.

Which other solutions did I evaluate?

I'm just comparing and contrasting ManageEngine Log360 and Varonis DatAlert. Log360 seems to do a little bit a better job on user-based awareness for running reports, and DatAlert seems to be doing a little bit better job on file share awareness. Log360 seems to actually be a full scene, and Varonis seems to integrate with scenes.

What other advice do I have?

I would rate Varonis DatAlert a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
KB
System Administrator at a marketing services firm with 10,001+ employees
Real User
Top 20
Customizable dashboards and reports, offers abnormal behavior detection, and the support is good

Pros and Cons

  • "You can customize the dashboards as well as the reporting."
  • "The documentation could be improved."

What is our primary use case?

We are using AlienVault for vulnerability scanning and detecting abnormal behavior.

What is most valuable?

This product is easy to use.

The support is very good and they offer managed services.

The dashboards are good. You can customize the dashboards as well as the reporting.

What needs improvement?

There needs to be more focus on the NOC and IIS in terms of developing applications for behavior detection.

The backup features use a lot of storage space.

The documentation could be improved.

Asset management and filtering are in need of fine-tuning and enhancement.

For how long have I used the solution?

I have been working with AlienValut since 2018.

What do I think about the stability of the solution?

AlienValut is a very stable product.

How are customer service and technical support?

The technical support is perfect.

Which solution did I use previously and why did I switch?

I have worked with LogRhythm in the past, since 2015, and I find that AlienVault is a better product. We are facing a technical issue with LogRhythm, as it is still used in other parts of our organization. I am looking to finalize and unify the solution.

We needed better detection to give us information from the IS about geography or abnormal behavior that is breaching our security. Most of our products are web applications and this is important to us. 

Which other solutions did I evaluate?

We are currently looking into implementing a PoC for either ManageEngine or FortiSIEM.

What other advice do I have?

My advice to anybody who is considering AlienVault is to implement a proof of concept to ensure that it meets their requirements. A PoC should be done before settling on any product.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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