ManageEngine IT360 OverviewUNIXBusinessApplication

ManageEngine IT360 is the #7 ranked solution in our list of top IT Asset Management tools. It is most often compared to OpsRamp: ManageEngine IT360 vs OpsRamp

What is ManageEngine IT360?

With IT360 you will deliver services efficiently with maximum scalability. Service providers can now accurately manage the SLAs and release new services faster with features like Multi-tenancy, High Availability, Enterprise level systems and Datacenter monitoring, Remote site monitoring and Customer and site-specific dashboards.

ManageEngine IT360 is also known as IT360.

Buyer's Guide

Download the Network Monitoring Software Buyer's Guide including reviews and more. Updated: September 2021

ManageEngine IT360 Customers

Khimji Ramdas, RME Global, Bank of Namibia, DORMA, PMSI, National Commodities Exchange, EMA, Redstone, First Source

ManageEngine IT360 Video

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AA
CISO at a financial services firm with 5,001-10,000 employees
Real User
Top 20
Helps with managing the active directory but needs more intelligence and information availability

What is our primary use case?

We are able to track changes to critical subjects in the active directory for our enterprise architecture.

Pros and Cons

  • "The product helps users stay on top of gaining insight into the active directory, permissions and security sets, and user group policy changes."
  • "The product could use more intelligence, automation and general availability of product information."

What other advice do I have?

On a scale from one to ten where one is the worst and ten is the best, I would rate Manage Engine as somewhere between a seven and an eight. This is because of the lack of available technical knowledge in terms of competence and maximizing the power of the product. That is the only disadvantage. We know it can do more but finding out how can be an issue. I don't really know what else can be added in the future to make the product a ten off the top of my head. I can think of a number of things, but there are no improvements that Manage Engine provides to users which I am aware of. We are still…
Mohammad_Zarbalizadeh
Telecommunications Engineer at FANAP Telecom
Real User
Top 20
Easy to set up with good scalability and technical support

What is our primary use case?

The primary use case of this solution is to manage and to protect the web servers, the mail server, and the website in my company.

What is most valuable?

The most valuable feature is the technical support.

What needs improvement?

The ManageEngine features could improve to show graphs of the traffic and network utility. In the next release, I would like to have IT support the workload in the network.

For how long have I used the solution?

I have been working with this solution for one year.

What do I think about the scalability of the solution?

This solution is scalable. It's good for me. Four percent of the company is using this solution in our company. We have a LAN, a WAN, and 200 nodes in the network.

How are customer service and

Find out what your peers are saying about ManageEngine, Zabbix, Nagios and others in Network Monitoring Software. Updated: September 2021.
534,226 professionals have used our research since 2012.
ZM
It manager at PTC (Public Telecomuncation Corporation)
Real User
Good monitoring and alerting capability, and it is easy to deploy

What is our primary use case?

We are using ManageEngine for monitoring and configuration management.

What is most valuable?

This solution is good for configuration management. The monitoring capability is easy to use and it can be done without any training. ManageEngine is easy to deploy. It is easy to identify and collect information from all of the nodes on the network. The alerting capability is good and it will send out emails.

What needs improvement?

We would like to have support for integration with ServiceDesk.

For how long have I used the solution?

We have been using ManageEngine IT360 for five years.

What do I think about the stability of the solution?

This solution is stable enough that we did not need to contact technical support.

How are customer service