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LogRhythm NetMon Room for Improvement

SH
Product Technical Manager at a tech company with 1-10 employees


Our customers would always like to see additional features. Ideally, they want one solution to do everything, particularly with networking products. Often customer request features that are related to their day-to-day operation such as traffic congestion and network usage at a specific endpoint. Adding operational flavor into the existing network threat detection product would allow more customers to use a single platform to satisfy all their networking visibility needs. I'd like to see more of these types of visualization or dashboard geared toward this kind of usage is built out of the box and ready to use.


Also, having network topology visuals from a specific endpoint can be a great feature that would help correlate and investigate faster.

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Software Management at Midland Bank

The training for this product is not very good and needs to be improved. For example, the instructor came with a specific outline and does not like to go outside of the box.

There should be documentation the describes more use cases and how to implement them.

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