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Kryon RPA Pros

Manager, Application Support at a consumer goods company with 1,001-5,000 employees
The bot is typically about twice as fast as a person and more accurate, as long as the data going in is good. That is the biggest advantage.
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JM
Senior Systems Analyst RPA at a hospitality company with 10,001+ employees
Attended automation has diverted 34 percent of training calls to our tech support centers.
We have been using Kryon Process Discovery for about a year now. With our initial tests and monitoring just a couple people, we were able to identify 79 possible use cases within a one-month period.
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GB
Head of BI and Process Automation at a financial services firm with 501-1,000 employees
We use Kryon Studio to develop new wizards and we use the features to capture elements from the screen and automate processes... The screen capture allows us to interface with systems which don't have an API, or where the API is very expensive, and it allows us to do on-screen integration.
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Kryon RPA Cons

Manager, Application Support at a consumer goods company with 1,001-5,000 employees
The only unstable part is Studio where you build this stuff. In our version, the 5.25. It has a memory leak. If you leave it open for too long, eventually it just freezes. Saving your work, closing, and opening it just once a day is all it takes. However, this is a bug that I have noticed about the stability of the actual tool.
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JM
Senior Systems Analyst RPA at a hospitality company with 10,001+ employees
I have seen some very minor occurrences where Kryon's interactions with Microsoft Office might cause the robot to hang. However, it is about one to two percent of the time where we are seeing this happen. It is such a small percentage that it's not even something that we are overly worried about. This would be where they might have some stability issues, but it could be the Microsoft Office API or how they are interacting together.
With the customer support, there have been some times where we have had to go through explaining the issue a couple times because it has gone through a couple of people's hands. There have been a couple of scenarios where we have had to re-explain the issue and bring somebody new up to speed on what is going on or what the problem is.
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GB
Head of BI and Process Automation at a financial services firm with 501-1,000 employees
We have found some difficulties regarding the integration with legacy systems where the screen has elements in the Hebrew language. The connection to Hebrew, right-to-left systems, is more challenging.
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Learn what your peers think about Kryon RPA. Get advice and tips from experienced pros sharing their opinions. Updated: January 2022.
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