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Kryon RPA Primary Use Case

Manager, Application Support at a consumer goods company with 1,001-5,000 employees

We use it to automate a lot of data entry or do manipulation in regards to our ERP system.

We are still pretty new with the solution. We have maybe a dozen wizards right now. Some of them are different variants of similar wizards. For the most part, it is used all around our ERP system. E.g., if we have a new product that we're going to make, we take the information from marketing and engineering. That gets handed off to the bot, then the bot enters that information into our ERP. This is a pretty intensive manual entry process.

Everything that we use is on-premise.

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Senior Systems Analyst RPA at a hospitality company with 10,001+ employees

We use it for unattended automation and attended automation.

We are working on automating a lot of the support processes that we do within our call centers which are very repetitive. In addition, there are rates and pricing in another area where we have introduced automation. We have some automated processes running multiple times a day to evaluate rates, provide reporting, and perform rate updates, as needed, without human intervention.

We are also looking at streamlining some areas on our franchise side, where we are building properties out in our systems and updating their property information. Therefore, we are looking at those components, as well as the onboarding of new hotels.

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Head of BI and Process Automation at a financial services firm with 501-1,000 employees

The primary use case is process automation. We are a financial institution, a bank. We use it to automate routine processes which don't require any cognitive participation.

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