We just raised a $30M Series A: Read our story

IBM QRadar Pros and Cons

IBM QRadar Pros

Cyber Security Services Operations Manager at a aerospace/defense firm with 501-1,000 employees
The most valuable thing about QRadar is that you have a single window into your network, SIEM, network flows, and risk management of your assets. If you use Splunk, for instance, then you still need a full packet capture solution, whereas the full packet capture solution is integrated within QRadar. Its application ecosystem makes it very powerful in terms of doing analysis.
View full review »
Co-owner and CEO at Data Security Solutions
We have worked with other solutions, such as LogRhythm and Splunk. Compared to others, IBM QRadar has the best price-performance ratio so that you are able to reserve minimum costs. It starts settling in fast and gets the first results very quickly. It is also very scalable.
View full review »
PP
Management Executive at a security firm with 11-50 employees
What we like about QRadar and the models that IBM has, is it can go from a small-to-medium enterprise to a larger organization, and it gives you the same value.
View full review »
Learn what your peers think about IBM QRadar. Get advice and tips from experienced pros sharing their opinions. Updated: November 2021.
554,382 professionals have used our research since 2012.
AM
Security Analyst at a hospitality company with 10,001+ employees
The rule engine is very easy to use — very flexible.
View full review »
HH
Senior IT Technical Support at a training & coaching company with 1,001-5,000 employees
Customer service is very good and very helpful.
View full review »
Senior Manager Information Security at Conduent (formerly Xerox Services)
It is a pretty solid product for the type that it is representing. It is a CM solution as compared to Splunk or ArcSight from HP. It is also user friendly. It comes with some internal AI as well, in which it automatically maps multiple lots from unrelated devices and makes a smart decision to link them back and create an offense based on that. It is a smart tool.
View full review »
AGM, Enterprise Solutions at Omgea Exim Ltd
This is a distributed application, meaning that a customer can stack small and then scale it so that they can expand pretty effectively. You can use, basically, the same product in an SMB or a large enterprise.
View full review »
Cyber Security Consultant at Gulf Business Machines
The most valuable aspect of the solution is the integration capabilities on offer.
View full review »
RU
Senior Solutions Architect at a manufacturing company with 51-200 employees
QRadar, Splunk, and ArcSight are SIEM solutions with built-in AI/ML features. They can do the complete investigation and alert the admin about what is happening. They can also do the root cause analysis. There are many other features that come with QRadar. It has a more granular log, so you can integrate with various non-IT as well as IT-based components. You can get unstructured data to the SIEM data, and you can identify more what is happening in the network or what is happening in the central head office. You can also identify what is happening between your remote offices. You can also use it to identify what the users in the field are doing on their devices and how things are moving. From the integration point of view, it is very centric. It gives complete control centrally. If a user is not connected to the system, whenever he comes online, we can see the policy updates over the Internet, and we can ensure that the data that is supposed to be protected is protected.
View full review »
OK
Analyst at a tech services company with 501-1,000 employees
One very useful feature is the plug-in offering that allows you to integrate it with other solutions, such as integrating it with plug-ins like Scout, Carbon Black, and the rest.
View full review »

IBM QRadar Cons

Cyber Security Services Operations Manager at a aerospace/defense firm with 501-1,000 employees
I'd like them to improve the offense. When QRadar detects something, it creates what it calls offenses. So, it has a rudimentary ticketing system inside of it. This is the same interface that was there when I started using it 12 years ago. It just has not been improved. They do allow integration with IBM Resilient, but IBM Resilient is grotesquely expensive. The most effective integration that IBM offers today is with IBM Resilient, which is an instant response platform. It is a very good platform, but it is very expensive. They really should do something with the offense handling because it is very difficult to scale, and it has limitations. The maximum number of offenses that it can carry is 16K. After 16K, you have to flush your offenses out. So, it is all or nothing. You lose all your offenses up until that point in time, and you don't have any history within the offense list of older events. If you're dealing with multiple customers, this becomes problematic. That's why you need to use another product to do the actual ticketing. If you wanted the ticket existence, you would normally interface with ServiceNow, SolarWinds, or some other product like that.
View full review »
Co-owner and CEO at Data Security Solutions
There are a lot of things they are working on and a lot of technologies that are not yet there. They should probably work out a better reserve with their ecosystem of business partners and create wider and more in-depth qualities, third-party tools, and add-ons. These things really give immediate business value. For instance, there are many limitations in using SAP, EBS, or Micro-Dynamics. A lot of things that are happening in those platforms could also be monitored and allowed from the cybersecurity risks perspective. IBM might be leaving this gap or empty space for business partners. Some larger organizations might already be doing this. It would be very nice if IBM can make some artificial intelligence part free of charge for all current QRadar users. This would be a big advantage as compared to other competitors. There are companies that are going in different directions. Of course, you can't do everything inside QRadar. In general, it might be very good for all players to provide more use cases, especially regarding data protection and leakage prevention. There are some who are already doing some kind of file integrity or gathering some more information from all possible technologies for building anything related to the user and data analysis, content analysis, and management regarding the data protection.
View full review »
PP
Management Executive at a security firm with 11-50 employees
The only challenge with products like IBM is the EPS. You just have to be really on the events per second, as that's where the cost factor becomes a huge issue.
View full review »
Learn what your peers think about IBM QRadar. Get advice and tips from experienced pros sharing their opinions. Updated: November 2021.
554,382 professionals have used our research since 2012.
AM
Security Analyst at a hospitality company with 10,001+ employees
The user interface is a bit clunky, a bit hard to find what you need.
View full review »
HH
Senior IT Technical Support at a training & coaching company with 1,001-5,000 employees
The custom rules could be simplified more or it should be possible to use a different language, other than the ones that the solution is already using. They should add other languages into the mix.
View full review »
Senior Manager Information Security at Conduent (formerly Xerox Services)
A lot of information that we receive for the devices is IP-based, but it would help if we could have a default dashboard in which we can add more details about the assets for which we are receiving the information. For example, if it is a Windows or Linux device, we only get the IP for that particular device. We don't really get the name and other details of that particular device. For that, you have to drill down into your own asset management system. It would be good to have a place where we can probably add this information so that we don't have to look into other tools.
View full review »
AGM, Enterprise Solutions at Omgea Exim Ltd
Right now, if you look at the compatibility, if you need to deploy QRadar in a physical appliance you have only two choices of server, their own or a Lenovo server. In today's world, you cannot keep something tied to such a big brand. Clients want to be able to use whatever type of server they want.
View full review »
Cyber Security Consultant at Gulf Business Machines
Technical support could be improved by a bit.
View full review »
RU
Senior Solutions Architect at a manufacturing company with 51-200 employees
When it comes to what could be better, it is always what others are trying to do and what is the roadmap. It can have more integration. It should have more flexible RESTful APIs for integration with applications. These are the things that are always in demand for any of the SIEM solutions, not only for QRadar. Integration is ever-evolving. Nowadays, different versions of mobile handsets are there and data is getting scattered. Users are using their personal handsets to keep the data of the organization. So, it should have a more flexible integration, irrespective of the flavor of the firmware and iOS or Android version. It should have an API that can seamlessly get integrated. It should also provide more flexible control and a more advanced or analytical view to see what exactly is happening across the globe or network. From wherever a user is connecting and accessing the enterprise data, it should give real-time visibility and predictive visibility about what exactly is happening. These things are already there, but there should be more advanced control in terms of managing the security.
View full review »
OK
Analyst at a tech services company with 501-1,000 employees
I would like the rule creation interface to be much more user-friendly in the next release.
View full review »
Learn what your peers think about IBM QRadar. Get advice and tips from experienced pros sharing their opinions. Updated: November 2021.
554,382 professionals have used our research since 2012.