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SajithEruvangai
IT System Specialist - Operations & Infrastructure at a insurance company with 1,001-5,000 employees
Real User
Top 20
User-friendly, fast performance, good data compression and deduplication capabilities
Pros and Cons
  • "The management features are well organized and they have a very good dashboard."
  • "Data reduction is an area that needs improvement. There is a garbage collection service that runs but during that time, system utilization increases."

What is our primary use case?

We are in the health industry and use this product for block storage. We have VMware hosted on our Pure FlashArrays and we have a Citrix environment. We also have Oracle running as our SQL database. Our VMs run from Pure.

We have also done a couple of PoCs with the Blade solution for using the file share system.

How has it helped my organization?

One of the requirements from our developers and test and development team is that from time to time, they want to clone the production environment. We are able to accomplish this within seconds, using a script. This is one of the best parts that I have seen. This feature is not available with other storage solutions.

What is most valuable?

Performance-wise, it is giving us a very good result.

We are happy with the data compression and deduplication capabilities.

The interface is user-friendly and very easy to use.

Taking a snapshot and cloning data is very easy to do. We can create a script and it will clone the environment. Similarly, we can replicate the environment from one site to another site, and we can restore the environment where we choose.

The management features are well organized and they have a very good dashboard. For example, I can see all of the utilization and it has port monitoring capabilities. With other storage vendors, multiple tools are required for this, and there is an additional charge.

What needs improvement?

Data reduction is an area that needs improvement. There is a garbage collection service that runs but during that time, system utilization increases.

Integration with VMware tools can be improved.

The reporting can be better.

For how long have I used the solution?

We have been using Pure Storage FlashArray for between five and six years.

What do I think about the stability of the solution?

This is a very stable product and we haven't had any downtime. We use this product extensively and I have seen that we have a 90% I/O load in our environment.

What do I think about the scalability of the solution?

This is a flexible system that is easy to scale.

We initially purchased two FlashArray systems. One of them was small or midsized, and the other was high-end. Then, later, we started upgrading. As per the Everygreen contract, we get free upgrades. Every three years, we get a new controller upgrade, free of cost.

We have also upgraded our capacity and now everything is on the X series. We have four FlashArrays in total and all of our database users are connected to them. The infrastructure and database teams are directly involved with it.

How are customer service and support?

The response from the technical support team is very good. We have not found any difficulties with their ability or engagement.

Which solution did I use previously and why did I switch?

We have worked with solutions from HPE, IBM, and Hitachi. We don't work with any of these vendors now. We switched because Pure storage is much easier to manage. It is also more stable and it is very easy to work with.

For example, there is no shutdown procedure. If you want to power down the environment then you just unplug the power and that's it. Once you reconnect the power, it is up. With legacy storage, there is a shutdown procedure. You have to shut down the host, then the SAN switch, then the storage.

With legacy storage, there is also a procedure to bring it up. You have to power up the enclosures, then the controller, then the SAN environment, and then the server. We had to follow a long set of steps with more dependencies.

After a power outage, the storage devices from the other vendors did not always come back online. For example, we implemented a PoC with the IBM FlashSystem and a power outage occurred. The management tool crashed and did not come back up. We had to wait for IBM engineers to come and fix the issue. Whereas, with Pure, when the power came back on, the system came back online immediately.

The other storage systems were not as user-friendly. For example, I had a Hitachi G600 and I wanted to extend the block capacity. I had to spend between 30 minutes and one hour to complete it. It's quite complex. With Pure, that would be taken care of in seconds by going to the console, selecting the volume, and performing the reset.

How was the initial setup?

The initial setup is straightforward and very easy.

The day that we received the box, we unpacked it, racked it, and configured it. The next day, we were able to utilize it for production.

Upgrading the hardware, such as performing a controller upgrade, is a seamless process. We are planning to do a major upgrade and it will be done on the fly.

What about the implementation team?

We engaged Pure to assist us with our implementation, and our experience with them was very good. The technical team came onsite for the deployment. If we have any problems then they will return to our site to help.

Only one person is required for deployment and maintenance.

What's my experience with pricing, setup cost, and licensing?

You can pay extra for Evergreen support, which gives you free upgrades when new features are introduced.

Which other solutions did I evaluate?

We completed a PoC with most of the leading brands.

What other advice do I have?

My advice for anybody who is considering this product is that I can recommend Pure. We were the first customer for Pure Storage in the UAE. It's stable, reliable, and you can trust it.

The biggest lesson that I have learned from using Pure FlashArray is that it's user-friendly, easy to manage, and very flexible. You can scale out and it's easy to upgrade. The upgrade process is not complex and it can be done on the fly, without any disruption.

My main complaint is that the garbage collection mechanism draws heavily on the resources. They have integration with VMware tools, although they can improve it slightly, and I would also like to see some improvements in the reporting.

We have been using it heavily and all of our people are happy with it. This includes the DBA team. Whenever we have a requirement of it, it's very easy and it can be done within seconds. With our previous storage solutions, we had to spend more time looking into problems and they were not user-friendly.

I would rate this solution a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Director Global Storage at a healthcare company with 10,001+ employees
Real User
Top 10
Flexible and easy to use with a simple initial setup
Pros and Cons
  • "We find the product to be very flexible."
  • "The cost of the solution is quite high. It would be ideal if they could adjust it so that it's a but less."

What is our primary use case?

We primarily use this solution for the database.

What is most valuable?

The solution works well.

I can't think of any specific feature that stands out for me. There isn't one that I prefer above others.

The initial setup was pretty easy.

The ease of use of the solution if great.

We find the product to be very flexible.

What needs improvement?

I can't recall any shortcomings in the product. There aren't really any features that are lacking in any way.

The cost of the solution is quite high. It would be ideal if they could adjust it so that it's a but less.

For how long have I used the solution?

I've been using the solution for seven years at this point. It's been a while. I have a good amount of experience with the product.

What do I think about the stability of the solution?

The solution is very stable. It's reliable. It doesn't crash or freeze and there haven't been any bugs or glitches.

What do I think about the scalability of the solution?

The product has been rather scalable. It's good. We don't have a problem with scaling if we need to. Other companies should be able to scale too.

Currently, we have hundreds of users on the product right now. Most are database administrators.

We may increase usage in the future.

How are customer service and technical support?

I've dealt with technical support in the past, mostly for drive replacements or items of that nature. They've been very good in that respect. We're satisfied with the level of support we've been given as an organization. They are very responsive.

Which solution did I use previously and why did I switch?

We also use IBM and HP among other solutions. However, we've never used another product for this particular use case.

How was the initial setup?

The solution's initial setup was not complex at all. We found the process of the implementation to be very straightforward. It was easy to execute on.

The deployment took less than two weeks. It was a fairly quick process.

We don't really need to have any staff for maintenance.

What about the implementation team?

We handled the process of the implementation completely in-house. We didn't require the assistance of an integrator or consultant.

What was our ROI?

We still have and use the solution, which means it is doing what it is supposed to do. 

What's my experience with pricing, setup cost, and licensing?

We find the pricing to be very high. We'd like the company to lower it a bit to make it more affordable. Right now, it's pretty expensive.

We pay for the solution on a yearly basis. I don't know the exact cost off the top of my head, however. It's my understanding that there are no costs above the standard licensing fee.

What other advice do I have?

We're just customers and end-users. We don't have a business relationship with the company.

I'm not sure which version of the solution we're using.

Overall, I would rate the solution at an eight out of ten. The ease of use and flexibility are great, however, it loses points due to its relatively high cost.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
DIrecteur Commerical at a tech vendor with 51-200 employees
Reseller
Top 20
Highly reliable, effective dynamic cache feature, and simple setup
Pros and Cons
  • "The most valuable feature is the dynamic cache of this product. It is very important. We have the physical cache and we can boost this cache using disks. All the products are mainly flash now and this is one of the main characteristics which our customers like."
  • "I have a problem because between the Unity XT and the PowerMax, sometimes we need another product between these two products. There could be better integrated and the capacity of the size could be larger."

What is our primary use case?

We can use Dell EMC Unity XT for backing up SAN and NAS drives. Mainly for databases and for file servers.

What is most valuable?

The most valuable feature is the dynamic cache of this product. It is very important. We have the physical cache and we can boost this cache using disks. All the products are mainly flash now and this is one of the main characteristics which our customers like.

What needs improvement?

I have a problem because between the Unity XT and the PowerMax, sometimes we need another product between these two products. There could be better integrated and the capacity of the size could be larger.

In the future, if NVMe disc could be used on the Dell EMC Unity XT it would be beneficial.

For how long have I used the solution?

I have been using Dell EMC Unity XT for approximately three years.

What do I think about the stability of the solution?

Dell EMC Unity XT is very reliable.  I used to use legacy EMC products, such as VNX. This product has a long story.

What do I think about the scalability of the solution?

The solution is suitable for Medium-sized companies. When you talk large, it's relative. Our customers here in Algeria are the largest here but they are only medium-sized compared to other countries.

How are customer service and support?

The technical support is good. Opening the ticket, the management of the ticket is good. However, when we have to use or change parts, it can be more difficult because of the customs rules of the disposability and availability of the parts. We have problems delivering them in the time the parts are needed in some cases.

Which solution did I use previously and why did I switch?

We previously used Fujitsu and IBM products.

When comparing Dell and IBM they are very similar. Fujitsu is a good product too. However, when comparing them all in their strengths for implementation, the lifecycle of the product, and the support they provide, I would rank Dell number one, IBM second, and third would be Fujitsu.

How was the initial setup?

The initial setup is simple. The time it takes for the implementation depends. From scratch, a new implementation takes approximately three days. If you have to migrate a node storage array, the time can increase, I am not able to give an exact time because it depends on the volume and the nature of the data. We can take one week to three weeks to migrate. However, generally, it takes approximately 10 days when we have to migrate and without migration, it's about two and three days.

What about the implementation team?

We provide implementation service to our customers.

The maintenance is done by the Dell representative in our country.

What's my experience with pricing, setup cost, and licensing?

The solution is very expensive. 

There are a lot of advantages with EMC Unity XT, there's no limitation. When you bought the product, the software is included and there's no limitation of the terabyte in the licenses.

What other advice do I have?

I would firmly recommend this solution to others.

I rate Dell EMC Unity XT a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: reseller
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Solution Sales Manager at a computer software company with 11-50 employees
Reseller
Effective automatic failover/failback systems, integrates well, and high performance
Pros and Cons
  • "There's a lot of good features. HPE 3PAR StoreServ is similar to Dell EMC. It is a high-speed system with automatic failover/failback, integrated with Microsoft Hyper-V and VMware. These are the main reason for choosing HPE 3PAR StoreServ in Denmark. We have a very good consulting service together with the product."
  • "HPE 3PAR StoreServ could have better integration into the cloud and converged infrastructure."

What is our primary use case?

I work with customers all over demark, which consists of small to large companies. I normally make dual data centers with one HPE 3PAR StoreServ on each side. Our customers are mainly running with failover/failback mission-critical systems.

What is most valuable?

There's a lot of good features. HPE 3PAR StoreServ is similar to Dell EMC. It is a high-speed system with automatic failover/failback, integrated with Microsoft Hyper-V and VMware.  These are the main reason for choosing HPE 3PAR StoreServ in Denmark. We have a very good consulting service together with the product. 

What needs improvement?

HPE 3PAR StoreServ could have better integration into the cloud and converged infrastructure.

For how long have I used the solution?

I have been using HPE 3PAR StoreServ for approximately 13 years.

What do I think about the stability of the solution?

HPE 3PAR StoreServ is a highly stable solution.

What do I think about the scalability of the solution?

The solution is easy to scale. It is normally used for enterprise companies.

How are customer service and support?

The support from HPE is good but slow. The speed of the resolution could be faster.

Which solution did I use previously and why did I switch?

We use HP Enterprise, Dell EMC, Hitachi, Fujitsu, IBM, and Lenovo.

A lot of the solutions today are very similar. This was not the case five years ago. If some new functionality comes out with, for example, Dell, other vendors will have the same features in a short time.

How was the initial setup?

The initial installation is complicated. The storage administrator needs to be trained or they need to have a contract with someone who can take control over the system. Mainly in Denmark, the customers prefer someone to take control of the system. There are companies that will take care of their systems.

What about the implementation team?

We can do the implementation of the solution.

There is some maintenance that is required for HPE 3PAR StoreServ, such as upgrading firmware software, upgrading the system to a larger system, increasing the capacity, or increasing the performance of the system.

What's my experience with pricing, setup cost, and licensing?

The price of HPE 3PAR StoreServ is reasonable, but buying upgrade licenses are priced very high. There are additional fees.

What other advice do I have?

HPE have have made a new system to substitute with 3PAR. It is the HPE Primera solution. It is a product similar to 3PAR, but it's more converged together with the hybrid system. You can implement it on-premise of the cloud. It has cloud connect functionalities and the market is going that way. 

If you want a solution better than HPE 3PAR StoreServ you will be using Primera.

I would advise those wanting to implement this solution to use a partner which has high-scale competencies. They need to be technical experts, both in hardware and software. Customers cannot implement this solution themself. 

In the beginning, it was allowed for customers to do the installation, but after one or two years, HPE decided that it was not allowed. It is not allowed today. You need a certified person to do the installation and configuration.

I rate HPE 3PAR StoreServ a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
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Daniel Aramayo
Implementation and Support Engineer at PRACSO S.R.L.
Real User
Top 5Leaderboard
Reasonably priced, scales well, and offers good stability
Pros and Cons
  • "The initial setup was extremely simple and straightforward."
  • "I'd like to see the product implement active replication for vehicles such as VMware."

What is our primary use case?

We primarily use the solution for cluster applications and databases. We use the solution on the DBA and those that use double machines.

What is most valuable?

Being able to have broken files on-site on the same appliance is quite useful.

The newer version of NVME has a really noticeable difference in quality versus the last generation. It's better in terms of latency. It allows for so much more input.

The initial setup was extremely simple and straightforward. 

The stability is quite good.

We've found the scalability to be excellent.

The price of the product isn't too high.

What needs improvement?

To be able to do the welcome files simultaneously on a lower version would be helpful. 

I general, we don't really have any pain points when dealing with the solution.

The solution should improve its logon requirements.

I'd like to see the product implement active replication for vehicles such as VMware.

What do I think about the stability of the solution?

The stability has been very good and very reliable. There are no bugs or glitches. It doesn't crash or freeze. Its performance has been good.

What do I think about the scalability of the solution?

The solution can scale if you need it to. It offers good scalability.

We have already expanded capacity and installed additional chokes and it works perfectly, with no downtime and no impact on production.

We do have plans to increase usage in the future. We're looking forward to installing more clusters and extending the offering.

While we have five main users that manage the arrays, we have many, many general users of the product.

How was the initial setup?

The initial setup is not overly complex or difficult. It's quite simple and very straightforward. A company shouldn't have any issues with the process. 

What's my experience with pricing, setup cost, and licensing?

We pay for licensing on a yearly basis. We're pretty happy with the cost. It's reasonable and not overly expensive.

Which other solutions did I evaluate?

Before choosing this solution, we evaluated solutions from HP, IBM, and Dell EMC.

What other advice do I have?

We are partners. 

While I would recommend the product to others, I would also advise that they try it out first via a proof of concept if they are not so sure about the solution. It's free and they can experiment with all the features in their own environments.

I'd rate the solution at a ten out of ten. We are very happy with the product overall.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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