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Huawei eSight OverviewUNIXBusinessApplication

Huawei eSight is the #1 ranked solution in our list of top LAN Management tools. It is most often compared to Cisco Prime: Huawei eSight vs Cisco Prime

What is Huawei eSight?

Huawei's eSight is a unified software suite for planning, operating, and maintaining complex enterprise ICT infrastructure from global, converged networks and data centers to multimedia and video communications that includes the facilities necessary for delivering performance and IT services. eSight provides a platform that supports infrastructure and devices from third-party providers, to develop custom management applications and improves O&M efficiency.

Buyer's Guide

Download the Network Management Applications Buyer's Guide including reviews and more. Updated: October 2021

Huawei eSight Customers

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Huawei eSight Video

Pricing Advice

What users are saying about Huawei eSight pricing:
  • "Its pricing is better than any other Huawei product. Some products are cheaper in Huawei, and some products are cheaper in Cisco. Cisco has more benefits and options than Huawei if you consider different network environments."
  • "Pricing depends on the competition. If your competitor is like Cisco, then Huawei is much more competitive when it comes to pricing."

Huawei eSight Reviews

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RS
Sr. Tech. Consultant - Network at a tech services company with 51-200 employees
Consultant
Top 10Leaderboard
Useful RTLS feature and good support but needs automation options and better wireless reporting

Pros and Cons

  • "I like the real-time location monitor or RTLS feature. It is similar to the monitoring feature in Cisco Prime."
  • "eSight has many features and options, but sometimes, we feel that it should be more advanced, like Cisco. It would be good if they can enable some automation part in eSight. Most of our customers want automation in their network. They don't want a dependency on everything. That's why the automation part must be improved in Huawei. It will be beneficial for customers. Cisco has different products, and there are multiple products for monitoring, automation, etc. In the software-defined network, Cisco has ACI, and VMware has NSX. Such options must be there in Huawei to move to a software-defined network. Unlike Cisco, in the case of eSight, there is only one product. I am not aware of any other product. It would be good to enhance it with at least some automation options so that we can use it effectively in the campus network or big data center environment. When I implemented this Huawei solution, I faced some limitations in particular areas like wireless scanning. This is another part that they can improve. Wireless reporting option is not as effective as other monitoring solutions. For a particular use case, if a customer is asking for some reports, sometimes they are not 100% satisfactory. The reporting structure must be improved."

What is our primary use case?

We have multiple corporate customers here in Oman. We provide support to the customers for implementations and service issues.

There are many use cases. There are a lot of customers who are using the Huawei network. For one customer, we implemented the campus and the data center network with Huawei.

What is most valuable?

I like the real-time location monitor or RTLS feature. It is similar to the monitoring feature in Cisco Prime.

What needs improvement?

eSight has many features and options, but sometimes, we feel that it should be more advanced, like Cisco. It would be good if they can enable some automation part in eSight. Most of our customers want automation in their network. They don't want a dependency on everything. That's why the automation part must be improved in Huawei. It will be beneficial for customers. 

Cisco has different products, and there are multiple products for monitoring, automation, etc. In the software-defined network, Cisco has ACI, and VMware has NSX. Such options must be there in Huawei to move to a software-defined network. Unlike Cisco, in the case of eSight, there is only one product. I am not aware of any other product. It would be good to enhance it with at least some automation options so that we can use it effectively in the campus network or big data center environment.

When I implemented this Huawei solution, I faced some limitations in particular areas like wireless scanning. This is another part that they can improve. Wireless reporting option is not as effective as other monitoring solutions. For a particular use case, if a customer is asking for some reports, sometimes they are not 100% satisfactory. The reporting structure must be improved.

What do I think about the stability of the solution?

It is stable. We didn't face any problem when we implemented this product, and we also didn't face any major issues after the installation.

What do I think about the scalability of the solution?

It is scalable. However, we are not able to install it with an auto-redundant node. We are not getting that option of redundancy or scalability. We have the option to install it in one single node.

How are customer service and technical support?

Technical support is good from Huawei.

How was the initial setup?

It is not always straightforward. It is sometimes complex, but we get good support from the documentation. We were able to achieve this because of the documentation support.

What's my experience with pricing, setup cost, and licensing?

Its pricing is better than any other Huawei product. Some products are cheaper in Huawei, and some products are cheaper in Cisco. Cisco has more benefits and options than Huawei if you consider different network environments.

What other advice do I have?

I would recommend this solution depending upon the budget and requirements of a customer. If a customer is asking for automation, I have some Cisco products for automation. If a customer is asking for some low priced and cheap device, I have solutions in Huawei. It also depends on the network environment and the efficiency to handle the network in a particular technology. If a customer is very happy with Huawei and he is more knowledgeable about Huawei devices, he would prefer Huawei. Those having the Cisco devices would only prefer Cisco. Similarly, an HP customer would prefer HP. As a technical person, I have all the options. I am not bound to one option. 

I would rate Huawei eSight a six out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
RL
Solutions Architect at a tech services company with 11-50 employees
Real User
Top 5Leaderboard
An integrated O&M solution that provides extensive details about Huawei devices on the network

Pros and Cons

  • "I like that it supports all our Huawei devices. Unlike other network monitoring tools that monitor Huawei devices, it provides more details when it comes to monitoring or management. We can get complete details about the devices, and management is also simple."
  • "It will be better if they can make the simple network topology part more presentable. It would also be better if they had API integration and integration with third-party devices."

What is our primary use case?

We deployed Huawei eSight as a monitoring tool for monitoring switches and access points.

How has it helped my organization?

Since we have a central monitoring system, we can proactively monitor those devices. Before it experiences major downtime, we can easily capture any abnormalities, and we can quickly address the issues before they became a bigger problem in the future. You don't have to go to a specific location to configure anything. All management will be done through eSight.

What is most valuable?

I like that it supports all our Huawei devices. Unlike other network monitoring tools that monitor Huawei devices, it provides more details when it comes to monitoring or management. We can get complete details about the devices, and management is also simple.

What needs improvement?

In my experience with eSight, I can tell you that you will experience a number of alerts that can be stressful to the administrator monitoring plenty of devices. They can simplify that part. 

It will be better if they can make the simple network topology part more presentable. It would also be better if they had API integration and integration with third-party devices. 

For how long have I used the solution?

I have been dealing with Huawei eSight since 2016.

What do I think about the stability of the solution?

Huawei eSight is stable.

What do I think about the scalability of the solution?

Huawei eSight is scalable.

How are customer service and technical support?

Based on my experience, a long time ago, technical support wasn't so good. But through the years, they have improved their technical support.

How was the initial setup?

The initial setup is straightforward if the installation goes quite smoothly. But if you encounter errors, you will encounter more complexity in the system. But Huawei offers tech support that can support you with that issue.

What's my experience with pricing, setup cost, and licensing?

Pricing depends on the competition. If your competitor is like Cisco, then Huawei is much more competitive when it comes to pricing.

What other advice do I have?

I would advise new users to follow the installation manual provided on the Huawei website. All the details and steps are given there, including what steps to take if you encounter an error.

On a scale from one to ten, I would give Huawei eSight an eight.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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