We changed our name from IT Central Station: Here's why

Fortinet FortiToken OverviewUNIXBusinessApplication

Fortinet FortiToken is #5 ranked solution in top Authentication Systems. PeerSpot users give Fortinet FortiToken an average rating of 8 out of 10. Fortinet FortiToken is most commonly compared to Microsoft Authenticator: Fortinet FortiToken vs Microsoft Authenticator. The top industry researching this solution are professionals from a comms service provider, accounting for 33% of all views.
What is Fortinet FortiToken?

As we've seen, passwords alone don't keep unwanted guests out of your network. Password-only authentication has led to security breaches, malware infections, and policy violations. With two-factor authentication, a password is used along with a security token and authentication server to provide far better security.  Authorized employees can remotely access company resources safely using a variety of devices, ranging from lpatops to mobile phones.

Buyer's Guide

Download the Authentication Systems Buyer's Guide including reviews and more. Updated: January 2022

Fortinet FortiToken Customers

Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data

Fortinet FortiToken Video

Fortinet FortiToken Pricing Advice

What users are saying about Fortinet FortiToken pricing:
"It is included as part of our firewall license."

Fortinet FortiToken Reviews

Filter by:
Filter Reviews
Industry
Loading...
Filter Unavailable
Company Size
Loading...
Filter Unavailable
Job Level
Loading...
Filter Unavailable
Rating
Loading...
Filter Unavailable
Considered
Loading...
Filter Unavailable
Order by:
Loading...
  • Date
  • Highest Rating
  • Lowest Rating
  • Review Length
Search:
Showingreviews based on the current filters. Reset all filters
Director at a comms service provider with 51-200 employees
Real User
Top 20
Mature, stable, and easy to use and deploy
Pros and Cons
  • "Its ease of use is most valuable. It is simple to use and can be deployed out-of-the-box. It is quite a mature product with all the required features."
  • "It needs a lot of coupling with their other Fortinet products. To implement FortiToken, I most probably need to couple it with FortiAuthenticator for full implementation. An RSA token can be used with many devices, whereas Fortinet FortiToken is always linked to only one FortiGate device. If I want to reuse the token across five or six FortiGates, I would have to get the FortiAuthenticator product. I can't use one token to connect to different FortiGates, and I need to get another product to enable this functionality. They should also improve the support for their mobile client. There should be a more detailed roadmap for the operating systems being supported. Some of our users were using an old iOS iPhone, and they were forced to get a newer phone because FortiToken didn't support that version of iOS. Similarly, there may be a version of Android that is not supported, so the users need to change the phone. This was one of the reasons why our deployment took longer."

What is most valuable?

Its ease of use is most valuable. It is simple to use and can be deployed out-of-the-box. It is quite a mature product with all the required features.

What needs improvement?

It needs a lot of coupling with their other Fortinet products. To implement FortiToken, I most probably need to couple it with FortiAuthenticator for full implementation. An RSA token can be used with many devices, whereas Fortinet FortiToken is always linked to only one FortiGate device. If I want to reuse the token across five or six FortiGates, I would have to get the FortiAuthenticator product. I can't use one token to connect to different FortiGates, and I need to get another product to enable this functionality.

They should also improve the support for their mobile client. There should be a more detailed roadmap for the operating systems being supported. Some of our users were using an old iOS iPhone, and they were forced to get a newer phone because FortiToken didn't support that version of iOS. Similarly, there may be a version of Android that is not supported, so the users need to change the phone. This was one of the reasons why our deployment took longer.

For how long have I used the solution?

I have been using this solution for three years.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is not scalable because it is attached to one device.

How are customer service and technical support?

Their technical support is quite good. The product itself is quite simple to use, and there have been very few times when I had to call the support. Basically, in the past three years, we didn't log any tickets for support.

Which solution did I use previously and why did I switch?

We have used RSA tokens. Fortinet FortiToken is much easier to use than RSA tokens. In terms of our experience with day-to-day management, it is very good as compared to RSA.

How was the initial setup?

It was quite straightforward. We deployed it for about 500 users, and it took about a month. The deployment is quite fast. You can just get it done within two weeks, but it took time in getting feedback on whether the phones and the OS versions that were being used by our users were supported. It took us longer to iron out all such issues and to get the phones that were supported with this solution.

What other advice do I have?

I would recommend this solution to others, but they need to know what it is used for. Because this is a 2FA, where you implement it will actually matter. If you want to deploy it globally and you have many FortiGates, you would need additional products, such as FortiAuthenticator. If you're deploying it to only a single site and everybody is connecting to that site and using it as a 2FA, it is the right solution. 

I would rate Fortinet FortiToken an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Electronics Engineering Lab Technician(R&D) at a engineering company with 11-50 employees
Real User
The integrated Fortinet security with the app for easy two-factor authentication is valuable, but instead of typing the code, there should be a push
Pros and Cons
  • "The integrated Fortinet security with the app that allows you to easily do the two-factor authentication is most valuable."
  • "The app could be improved so that you don't have to actually type in the code. It would be great if you can just do a prompt or push similar to the way Duo does."

What is our primary use case?

We are using this solution for administrator access to firewalls. We have its latest version.

How has it helped my organization?

FortiToken is just there to do the administration of the firewalls. For two-factor authentication, we like Duo more.

What is most valuable?

The integrated Fortinet security with the app that allows you to easily do the two-factor authentication is most valuable.

What needs improvement?

The app could be improved so that you don't have to actually type in the code. It would be great if you can just do a prompt or push similar to the way Duo does.

For how long have I used the solution?

We have been using it for three years in our organization.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is good. We have a very small use case for it. If I want to roll it out for a larger use case, I don't think it would have any issues. We currently have got only got four firewall administrators who use this solution.

How are customer service and technical support?

I have not interacted with them for FortiToken.

How was the initial setup?

It was straightforward.

What about the implementation team?

I just did it myself.

What was our ROI?

Overall, it has provided an ROI. It is included as part of our firewall license.

What's my experience with pricing, setup cost, and licensing?

It is included as part of our firewall license. 

What other advice do I have?

I would advise others to make sure that they have cellular phones that are company-owned or they have employees who are willing to use their own in order to use it.

I would rate Fortinet FortiToken a six out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Flag as inappropriate
Find out what your peers are saying about Fortinet, Cisco, Microsoft and others in Authentication Systems. Updated: January 2022.
563,780 professionals have used our research since 2012.
Team Lead Network IP and Systems at a comms service provider with 1-10 employees
Real User
Top 20
Fast and easy installation, stable, and doesn't require much maintenance
Pros and Cons
  • "Its ease of installation is most valuable. It took me five minutes, and it was up and running. It didn't take me that long. The installation on the cell phones is pretty simple."
  • "Its reporting should be better. The reporting feature is missing. I don't have any reporting of who has done what, what has failed, and what didn't work."

What is our primary use case?

We are using it for VPN. We have its latest version.

How has it helped my organization?

It has improved the way our organization functions.

What is most valuable?

Its ease of installation is most valuable. It took me five minutes, and it was up and running. It didn't take me that long. The installation on the cell phones is pretty simple.

What needs improvement?

Its reporting should be better. The reporting feature is missing. I don't have any reporting of who has done what, what has failed, and what didn't work. 

For how long have I used the solution?

I have been using this solution for about a year.

What do I think about the stability of the solution?

It is stable. There are no stability issues.

What do I think about the scalability of the solution?

Its scalability is pretty good. We only have 100 to 150 FortiTokens. We're not that big. All people in our organization are using it. It goes from CFO, CEO to the basic call center.

How are customer service and technical support?

We didn't need to use it so far.

Which solution did I use previously and why did I switch?

We do use Cisco Duo for another 2FA solution. We don't really use any other solution now. It is pretty much FortiToken.

How was the initial setup?

It was easy. It took me five minutes, and it was up and running.

What other advice do I have?

If you're looking for a fast installation, easy deployment, and not much maintenance, this is the solution to go for, but the only thing is that it is good for Fortinet. It is not good for anything else.

I would rate Fortinet FortiToken an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.