We changed our name from IT Central Station: Here's why
ICT Architect at a insurance company with 51-200 employees
Real User
Top 10
Never crashes but lacks integration with Fortinet products

What is most valuable?

The most valuable feature is the anomaly-reporting alarms.

What needs improvement?

Areas for improvement would be the ease of use and the integration with Fortinet's own products.

For how long have I used the solution?

I've been using this solution for three years.

What do I think about the stability of the solution?

This is a very stable product - we have never had a crash with it. It does use a lot of resources, but this doesn't affect its performance.

What do I think about the scalability of the solution?

The scalability is ok and is improved by using Elasticsearch.

How are customer service and support?

The technical support has improved a lot and is now ok.

How was the initial setup?

The initial setup was a little difficult because…

What is most valuable?

The most valuable feature is the anomaly-reporting alarms.

What needs improvement?

Areas for improvement would be the ease of use and the integration with Fortinet's own products.

For how long have I used the solution?

I've been using this solution for three years.

What do I think about the stability of the solution?

This is a very stable product - we have never had a crash with it. It does use a lot of resources, but this doesn't affect its performance.

What do I think about the scalability of the solution?

The scalability is ok and is improved by using Elasticsearch.

How are customer service and support?

The technical support has improved a lot and is now ok.

How was the initial setup?

The initial setup was a little difficult because no good guidelines were available. However, this has since been improved. It took around six months to finish a complete deployment.

What's my experience with pricing, setup cost, and licensing?

I have a five-year contract for this product, with no additional costs.

What other advice do I have?

I would give this solution a rating of seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
Flag as inappropriate
Chief Technical Officer at a computer software company with 51-200 employees
Real User
Beneficial CMDB and device discovery, but implementation process needs improvement

What is most valuable?

The CMDB and the device discovery features are most valuable.

What needs improvement?

I would like to see easier implementation in the future.

For how long have I used the solution?

I have been using the solution for approximately five months.

What do I think about the scalability of the solution?

Most of our clients are medium-sized businesses.

How are customer service and technical support?

The technical support has been very good in helping us with issues we have been facing during the implementation of the solution. We are not finished yet but we are close.

How was the initial setup?

The initial setup is not simple. We are having some issues with the agent installation, it is requiring several reboots. This could be the system environment…

What is most valuable?

The CMDB and the device discovery features are most valuable.

What needs improvement?

I would like to see easier implementation in the future.

For how long have I used the solution?

I have been using the solution for approximately five months.

What do I think about the scalability of the solution?

Most of our clients are medium-sized businesses.

How are customer service and technical support?

The technical support has been very good in helping us with issues we have been facing during the implementation of the solution. We are not finished yet but we are close.

How was the initial setup?

The initial setup is not simple.

We are having some issues with the agent installation, it is requiring several reboots. This could be the system environment at the client site because in our lab the agent installation is straightforward and it does not require reboots. We are still working on this issue.

What about the implementation team?

We are doing the implantation of the solution and it has a moderate level of difficulty.

What other advice do I have?

I rate Fortinet FortiSIEM a seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: reseller
Flag as inappropriate
Learn what your peers think about Fortinet FortiSIEM. Get advice and tips from experienced pros sharing their opinions. Updated: January 2022.
563,780 professionals have used our research since 2012.
ParveshDhurmea
Assistant Engineer at Harel Mallac Technologies Ltd
Real User
Top 5Leaderboard
Easy to use, user-friendly, and reliable

What is our primary use case?

Fortinet FortiSIEM can be used to detect unusual user and entity behavior on networks. We currently are in the process of testing the solution.

What is most valuable?

The solution is easy to use and user-friendly.

What needs improvement?

Fortinet FortiSIEM could improve by having better integration and extensions. This would benefit by allowing us to give more rules.

For how long have I used the solution?

I have been using Fortinet FortiSIEM for a few months.

What do I think about the stability of the solution?

I have found Fortinet FortiSIEM to be stable.

What do I think about the scalability of the solution?

Fortinet FortiSIEM is scalable.

How was the initial setup?

The installation is straightforward and can be done in one…

What is our primary use case?

Fortinet FortiSIEM can be used to detect unusual user and entity behavior on networks.

We currently are in the process of testing the solution.

What is most valuable?

The solution is easy to use and user-friendly.

What needs improvement?

Fortinet FortiSIEM could improve by having better integration and extensions. This would benefit by allowing us to give more rules.

For how long have I used the solution?

I have been using Fortinet FortiSIEM for a few months.

What do I think about the stability of the solution?

I have found Fortinet FortiSIEM to be stable.

What do I think about the scalability of the solution?

Fortinet FortiSIEM is scalable.

How was the initial setup?

The installation is straightforward and can be done in one day.

What about the implementation team?

I am able to do the implementation of the solution.

What's my experience with pricing, setup cost, and licensing?

The solution is available for both, perpetual and subscription licenses.

What other advice do I have?

I rate Fortinet FortiSIEM an eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Flag as inappropriate
Security Engineer L1 at a media company with 10,001+ employees
Real User
Easy to understand and the technical support is good, but they need better documentation

What is our primary use case?

We are trying to onboard some devices, which we will analyze using Fortinet FortiSIEM.  Once it responds smoothly, we will onboard some clients with requests.

What is most valuable?

It's a very nice solution to work with. It is easy to understand.

What needs improvement?

There is no proper guide for integration or configuration. They need to improve the documentation library.

For how long have I used the solution?

We are using the enterprise version in my organization. I have been using it for 30 to 40 days, but not more than two months.

How are customer service and technical support?

We have contacted technical support. They are good and provide good resolutions.

How was the initial setup?

The initial setup was straightforward.

What

What is our primary use case?

We are trying to onboard some devices, which we will analyze using Fortinet FortiSIEM. 

Once it responds smoothly, we will onboard some clients with requests.

What is most valuable?

It's a very nice solution to work with. It is easy to understand.

What needs improvement?

There is no proper guide for integration or configuration. They need to improve the documentation library.

For how long have I used the solution?

We are using the enterprise version in my organization. I have been using it for 30 to 40 days, but not more than two months.

How are customer service and technical support?

We have contacted technical support. They are good and provide good resolutions.

How was the initial setup?

The initial setup was straightforward.

What other advice do I have?

I will definitely recommend this solution to others. I am still exploring it, as it is new to us. I need more time to analyze it further.

I would rate Fortinet FortSIEM a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Flag as inappropriate
Technical manager at a tech services company with 11-50 employees
Real User
Top 5
User-friendly, reliable scales well, and has good technical support

What is our primary use case?

This solution is used to detect irregular user and entity behavior using machine learning.

What is most valuable?

Fortinet FortiSIEM is easy to use.

What needs improvement?

I would like to see more integration with other platforms.

For how long have I used the solution?

We have been providing Fortinet FortiSIEM for one year. This solution can be deployed both on Cloud, and on-premises.

What do I think about the stability of the solution?

Fortinet FortiSIEM is a stable solution.

What do I think about the scalability of the solution?

It's a scalable product.

How are customer service and support?

Technical support is good enough. They were able to help us.

How was the initial setup?

It is easy to install. In one day, we were…

What is our primary use case?

This solution is used to detect irregular user and entity behavior using machine learning.

What is most valuable?

Fortinet FortiSIEM is easy to use.

What needs improvement?

I would like to see more integration with other platforms.

For how long have I used the solution?

We have been providing Fortinet FortiSIEM for one year.

This solution can be deployed both on Cloud, and on-premises.

What do I think about the stability of the solution?

Fortinet FortiSIEM is a stable solution.

What do I think about the scalability of the solution?

It's a scalable product.

How are customer service and support?

Technical support is good enough. They were able to help us.

How was the initial setup?

It is easy to install.

In one day, we were able to install this solution ourselves.

We only need one engineer to maintain this solution.

What's my experience with pricing, setup cost, and licensing?

They have a yearly subscription.

What other advice do I have?

I would rate Fortinet FortiSIEM a ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Flag as inappropriate
Buyer's Guide
Download our free Fortinet FortiSIEM Report and get advice and tips from experienced pros sharing their opinions.