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Owner at EASI Network
Real User
Top 10
Integrates easily with other Fortinet products and is very stable
Pros and Cons
  • "A fully integrated solution."
  • "Can be difficult to configure."

What is our primary use case?

We work with the FortiManager tool to configure several solutions for our customers. Generally, our customers already have the product installed on their network. We work as independent consultants. 

What needs improvement?

The product could be improved by making it a little easier to configure. Sometimes it's a  bit complicated to find the right way to configure. For example, if you want to have a link between a FortiGate to a FortiSwitch, sometimes it's not so clear. Sometimes there is a problem because U.S. FortiGate has one version and FortiSwitch has another version of the operating system and it's difficult to create, to have a link between two devices, and we have to do an upgrade before using it.

I would like the configuration to be easier. If that is solved then the product is perfect. 

What do I think about the stability of the solution?

It's a stable product. 

What do I think about the scalability of the solution?

I have no experience with scalability. 

How are customer service and technical support?

The technical support for us is great. We get our support from Fortinet in Belgium, so we can communicate directly with a technician in Belgium. It's perfect. 

Which solution did I use previously and why did I switch?

We also train in Cisco and are certified and support Cisco, so we know that solution very well. The difference between the two is that Cisco is always more complicated than Fortinet. 

How was the initial setup?

I think the initial setup is too complicated because there are several versions of the operating systems, so you don't have directly connections between two devices. In the study guide it's easier but on site it's not so easy. 

What's my experience with pricing, setup cost, and licensing?

I think the pricing is reasonable, it's cheaper than Cisco. 

What other advice do I have?

It's a good solution if the customer has all Fortinet products. The advantage of Fortinet is that if you have all their products - FortiGate or FortiSwitch or FortiController, FortiWeb, FortiClient, it's an integrated solution but if you have only Fortinet Switch, it's no more interesting than Cisco.

I would rate this product an eight out of 10. 

Disclosure: My company has a business relationship with this vendor other than being a customer: consultant
Slawomir Napiorkowski
Architect at IT Systems and Solutions sp. z o.o.
Real User
Top 10
Good central management capability that simplifies work and saves us time
Pros and Cons
  • "The most valuable feature is the central configuration for firewall policies."
  • "Having FortiManager work with all of the Fortinet products would be a good improvement."

What is our primary use case?

FortiManager is used for centrally managing many FortiGate firewalls. It is a very good solution if you are using several of them.

What is most valuable?

The most valuable feature is the central configuration for firewall policies. This simplifies the management of many devices and acts as a central firewall policy object. It is sometimes used to deploy a VPN, where that is used to connect many FortiGate instances.

You don't need to log in to the devices many times. Instead, you can locally manage and copy the configuration to several of them.

What needs improvement?

Fortinet develops many different solutions but only some of them can be managed using FortiManager. For example, if you have a load balancer then you have to have a separate manager. Having FortiManager work with all of the Fortinet products would be a good improvement.

What do I think about the stability of the solution?

Some older versions of FortiManager, perhaps three or four years ago, had some issues with instability due to bugs. However, now, it is a very stable product.

What do I think about the scalability of the solution?

It is easy to scale, although it can be costly. There is a limit to the number of devices that it can support, but additional FortiManagers can be used in this case.

How are customer service and technical support?

I have been in contact with the Fortinet technical support several times, and the support is good. The people are nice and they will also help you online.

How was the initial setup?

Until you have experience with it, this device is not simple to set up. You have to spend perhaps five to seven days to configure it properly, including the automation of certain tasks.

If you have a single person for the implementation, it will take approximately two weeks to deploy.

What other advice do I have?

Overall, I find that this is a good solution and it gives me everything that I want. I would recommend it and people should definitely try it.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Learn what your peers think about Fortinet FortiManager. Get advice and tips from experienced pros sharing their opinions. Updated: January 2022.
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Pre-Sales Engineer at a tech services company with 201-500 employees
Real User
Top 10
Easy to manage, good interface, and simple to use
Pros and Cons
  • "The best feature of Fortinet FortiManager is its ease of use. It is easy to manage the firewall from Fortinet FortiManager. Additionally, the interface is very good."
  • "The FortiManager is more complex and they can make it easier to use the VPN manager. All other features are okay. However, the VPN manager is more difficult and can cause some issues in the environment, if you do not have the experience to use it."

What is our primary use case?

I have used the FortiManager to implement and manage the Fortigate solution in one company that we implemented Fortinet. We use the FortiManager to manage all the Fortigates, firewalls, projects, and old projects.

What is most valuable?

The best feature of Fortinet FortiManager is its ease of use. It is easy to manage the firewall from Fortinet FortiManager. Additionally, the interface is very good.

What needs improvement?

The FortiManager is more complex and they can make it easier to use the VPN manager. All other features are okay. However, the VPN manager is more difficult and can cause some issues in the environment, if you do not have the experience to use it.

For how long have I used the solution?

I used Fortinet FortiManager within the last 12 months.

What do I think about the stability of the solution?

The stability is good.

What do I think about the scalability of the solution?

The scalability of Fortinet FortiManager is very good.

How are customer service and support?

The technical support is good.

How was the initial setup?

The initial setup is easy.

What about the implementation team?

The amount of technicians you would need for the implementation of Fortinet FortiManager depends on the environment. If you have many firewalls managed by FortiManager, you need more people. However, one person can manage the FortiManager, but you have the Fortigate environment to manage, you need more people, for example approximately four for the environment.

What other advice do I have?

I encourage the use of this solution. It is very good because they make it easy to manage the environment.

I rate Fortinet FortiManager a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Co-founder at Korunet
Real User
Top 5Leaderboard
Integrates well, stable, and good technical support
Pros and Cons
  • "Fortinet FortiManager allows a full view of all the devices on the network from one location."
  • "The solution could improve by having better integration with other solutions other than Fortinet."

What is our primary use case?

Fortinet FortiManager can be used to manage all your Fortinet solutions. We are using it as a VM solution.

What is most valuable?

Fortinet FortiManager allows a full view of all the devices on the network from one location.

Fortinet FortiManager integrates will with other Fortinet solutions, such as FortiAnalyzer.

What needs improvement?

The solution could improve by having better integration with other solutions other than Fortinet.

For how long have I used the solution?

I have been using Fortinet FortiManager for years.

What do I think about the stability of the solution?

The solution is very stable.

What do I think about the scalability of the solution?

The solution is scalable, it is good for large companies to manage their devices.

We have six customers using this solution.

How are customer service and support?

The technical support is very good.

What about the implementation team?

We have one engineer that does the implementation and maintenance of the solution.

What's my experience with pricing, setup cost, and licensing?

The license model they use depends on the size and is not limited to the users.

What other advice do I have?

The solution is good but we want to move to the cloud at some point to save money on infrastructure. For example, on the cloud, we would not need a server room or data center building.

I would recommend this solution to others. 

I rate Fortinet FortiManager a ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Senior Security Consultant at a tech services company with 51-200 employees
MSP
Zero-touch provisioning lets you add new devices without configuring, but setup is a bit complex

What is most valuable?

There is something called zero-touch provisioning, where you can add a new device without any configuration. You just add it to FortiManager and then forget about it.

What needs improvement?

FortiManager could be simpler.

For how long have I used the solution?

I'm not using FortiManager at this company, but I've been using it with different organizations for maybe five years. So haven't been using it continuously. Sometimes it's a different solution.

What do I think about the stability of the solution?

I would say that FortiManager is stable.

What do I think about the scalability of the solution?

It's fairly easy to scale up FortiManager. I think it's suitable for large businesses. 

How are customer service and support?

Fortinet's support…

What is most valuable?

There is something called zero-touch provisioning, where you can add a new device without any configuration. You just add it to FortiManager and then forget about it.

What needs improvement?

FortiManager could be simpler.

For how long have I used the solution?

I'm not using FortiManager at this company, but I've been using it with different organizations for maybe five years. So haven't been using it continuously. Sometimes it's a different solution.

What do I think about the stability of the solution?

I would say that FortiManager is stable.

What do I think about the scalability of the solution?

It's fairly easy to scale up FortiManager. I think it's suitable for large businesses. 

How are customer service and support?

Fortinet's support is good. 

How was the initial setup?

Setting up FortiManager can be complex because it involves changes from other devices and a lot of configuration. The time needed for deployment depends on the environment and size. For a small environment, it takes two or three days if it's the environment.

What's my experience with pricing, setup cost, and licensing?

FortiManager is not too expensive.

What other advice do I have?

I rate FortiManager seven out of 10. I would recommend it to others.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Manager IP Network Security Planning at a comms service provider with 10,001+ employees
Real User
Top 20
Easy to setup, learn, and use

What is most valuable?

The user interface is very easy to navigate. It is comfortable to use.

What needs improvement?

Regional support in African countries needs to be improved.

For how long have I used the solution?

I have been using FortiManager for less than a year.

What do I think about the stability of the solution?

So far, FortiManager has been really stable.

What do I think about the scalability of the solution?

We have not pushed our usage to the point where we have had to scale, yet.

How are customer service and technical support?

The platform does not have proper support for Africans.

How was the initial setup?

The initial setup is straightforward and not as cumbersome as some other products. Our deployment took a month or two because of the change…

What is most valuable?

The user interface is very easy to navigate. It is comfortable to use.

What needs improvement?

Regional support in African countries needs to be improved.

For how long have I used the solution?

I have been using FortiManager for less than a year.

What do I think about the stability of the solution?

So far, FortiManager has been really stable.

What do I think about the scalability of the solution?

We have not pushed our usage to the point where we have had to scale, yet.

How are customer service and technical support?

The platform does not have proper support for Africans.

How was the initial setup?

The initial setup is straightforward and not as cumbersome as some other products.

Our deployment took a month or two because of the change management. 

What other advice do I have?

My advice to anybody who is researching this product is that it is quite easy to use and the learning curve is not steep.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.