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Salon Raj Joshi
Network Security Engineer at netfiniti
Real User
Top 20
Highly secure, easy installation, and effective endpoint defense features
Pros and Cons
  • "The most valuable features are the endpoint defense features, it is very secure."
  • "The solution is user-friendly to a degree but the dashboard needs improvement."

What is our primary use case?

We are not using FortiMail as a mail server but we are using it only as a security gateway where it scans all the incoming and outgoing emails in our organization.

What is most valuable?

The most valuable features are the granular features of antispam and strong antivirus database.

What needs improvement?

The solution is user-friendly to a degree but the dashboard needs improvement.

We would like to see in an upcoming release reports to show the amount of data a particular user has used.

For how long have I used the solution?

I have been using this solution for approximately six months.

What do I think about the stability of the solution?

Fortinet FortiMail is very reliable and stable since the databases are very strong.

What do I think about the scalability of the solution?

The solution is scalable, we are able to integrate other hardware, such as FortiGate 5, or other solutions we have in our organization.

We have approximately 2,000 people using this solution in my organization.

How are customer service and technical support?

We have support 24/hours a day, they are helpful and responsive.

Which solution did I use previously and why did I switch?

No

How was the initial setup?

The installation was straightforward.

What's my experience with pricing, setup cost, and licensing?

There is a license required for this solution and it is on an annual basis. I am satisfied with the price.

Which other solutions did I evaluate?

I have evaluated Barracuda.

What other advice do I have?

I would recommend this solution to others and advise them to use the 400F series or higher because lower models do not have the DLP feature which is very important to have.

I rate Fortinet FortiMail a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Security Technical Manager at a tech services company with 51-200 employees
Real User
Top 5Leaderboard
High detection rate, simple installation, and customizable
Pros and Cons
  • "Fortinet FortiMail is easy to use and the detection rate is very good. You can customize content filters and profiles are done easily. Additionally, there is a sandbox integration feature that is good."
  • "My customers frequently ask to have detailed documentation for FortiMail and FortiWeb as they have in FortiGate. What they currently have is not enough."

What is our primary use case?

Fortinet FortiMail helps protect our organization's emails from attacks and threats on their system.

What is most valuable?

Fortinet FortiMail is easy to use and the detection rate is very good. You can customize content filters and profiles are done easily. Additionally, there is a sandbox integration feature that is good.

What needs improvement?

My customers frequently ask to have detailed documentation for FortiMail and FortiWeb as they have in FortiGate. What they currently have is not enough.

For how long have I used the solution?

I have been using Fortinet FortiMail for approximately five years.

What do I think about the scalability of the solution?

I have approximately 10 customers using this solution.

How are customer service and support?

I am certified to give support and I have not used the support very often.

I have not faced any issues with the configurations. All technical support issues I had were because of a new feature that caused a bug that needed to be upgraded.

Which solution did I use previously and why did I switch?

I have used other solutions previously and Fortinet FortiMail is better than Cisco and Trend Micro IMSVA.

How was the initial setup?

The installation is simple.

What's my experience with pricing, setup cost, and licensing?

There is either an annual or six-month charge to use this solution. Fortinet FortiMail is cheaper than Proofpoint or Cisco Security, or other email security appliances.

What other advice do I have?

I would recommend this solution to others.

I rate Fortinet FortiMail a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
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Branch Manager at a tech services company with 201-500 employees
Reseller
Top 5
Simple to deploy and easy to manage but security could be upgraded

What is our primary use case?

It can be used for the mail for your trainees, personnel and spam sorting.

What is most valuable?

I find it to be easy to use and to manage.

What needs improvement?

I think the security of the product could improve.

For how long have I used the solution?

I have been using the product for 4 or 5 years.

What do I think about the stability of the solution?

I find the product to be stable.

What do I think about the scalability of the solution?

The product is scalable.

How are customer service and technical support?

I did not use customer support.

How was the initial setup?

The setup was not difficult at all.

What about the implementation team?

The deployment is simple and once up and running it is easy to manage.

What's my

What is our primary use case?

It can be used for the mail for your trainees, personnel and spam sorting.

What is most valuable?

I find it to be easy to use and to manage.

What needs improvement?

I think the security of the product could improve.

For how long have I used the solution?

I have been using the product for 4 or 5 years.

What do I think about the stability of the solution?

I find the product to be stable.

What do I think about the scalability of the solution?

The product is scalable.

How are customer service and technical support?

I did not use customer support.

How was the initial setup?

The setup was not difficult at all.

What about the implementation team?

The deployment is simple and once up and running it is easy to manage.

What's my experience with pricing, setup cost, and licensing?

The product is not as expensive with competitive different brands. The products sell a lot.

What other advice do I have?

I would definitely recommend this product to others.

I rate Fortinet Fortmail a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
EranjayaKumarasiri
Security Engineer at Eguardian lanka
Real User
Integrates well, stable, and plenty of documentation available

What is our primary use case?

My clients use this solution for email security.

What is most valuable?

When combining this solution with other Fortinet products, such as FortiGate, it integrates well and provides a comprehensive protection package.

What needs improvement?

The solution could improve by making the UI more user-friendly and increasing spam and threat detection capabilities.

For how long have I used the solution?

I have been using this solution within the last 12 months.

What do I think about the stability of the solution?

The stability of the solution has been good.

What do I think about the scalability of the solution?

FortiMail is scalable in my experience.

How was the initial setup?

The installation is easy. There are a lot of study materials and a…

What is our primary use case?

My clients use this solution for email security.

What is most valuable?

When combining this solution with other Fortinet products, such as FortiGate, it integrates well and provides a comprehensive protection package.

What needs improvement?

The solution could improve by making the UI more user-friendly and increasing spam and threat detection capabilities.

For how long have I used the solution?

I have been using this solution within the last 12 months.

What do I think about the stability of the solution?

The stability of the solution has been good.

What do I think about the scalability of the solution?

FortiMail is scalable in my experience.

How was the initial setup?

The installation is easy. There are a lot of study materials and a portal to receive information about how to do the installation. We read the available information and we were able to install and configure the solution.

What other advice do I have?

I would recommend this solution to others.

I rate Fortinet FortiMail a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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CSSRI with 201-500 employees
Reseller
A stable solution that would benefit from more data leak prevention

What is most valuable?

I am actually looking for new a new solution at the moment, possibly Forcepoint or Arbor. This solution is good for us, but we hope to implement a new solution with Fortinet.

What needs improvement?

The infrastructure could be improved. The data leak prevention could also be better.

For how long have I used the solution?

I have been using Fortinet FortiMail for five years.

What do I think about the scalability of the solution?

I am satisfied with both the scalability and the stability of this solution.

What other advice do I have?

On a scale from one to ten, I would give this solution a rating of seven.

Which deployment model are you using for this solution?

On-premises

What is most valuable?

I am actually looking for new a new solution at the moment, possibly Forcepoint or Arbor. This solution is good for us, but we hope to implement a new solution with Fortinet.

What needs improvement?

The infrastructure could be improved. The data leak prevention could also be better.

For how long have I used the solution?

I have been using Fortinet FortiMail for five years.

What do I think about the scalability of the solution?

I am satisfied with both the scalability and the stability of this solution.

What other advice do I have?

On a scale from one to ten, I would give this solution a rating of seven.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Product Categories
Email Security
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