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ExtremeCloud IQ OverviewUNIXBusinessApplication

ExtremeCloud IQ is #5 ranked solution in top Network Management Applications. PeerSpot users give ExtremeCloud IQ an average rating of 8 out of 10. ExtremeCloud IQ is most commonly compared to Cisco Meraki Wireless LAN: ExtremeCloud IQ vs Cisco Meraki Wireless LAN. The top industry researching this solution are professionals from a comms service provider, accounting for 27% of all views.
What is ExtremeCloud IQ?

ExtremeCloud is a resilient and scalable cloud-based network management solution offered by Extreme Networks as a subscription service.

The network is your platform of engagement for clients and staff. We have designed ExtremeCloud to provide superior user experience by empowering you and the applications that drive your business. The combination of Extreme Networks’ smart wired and wireless edges and the elasticity, resilience and scalability provided via state-of-the-art datacenters distributed strategically for worldwide availability allows you to respond to the changing needs of your business, at the speed of cloud, through a simple, multi-site aware user interface.

ExtremeCloud IQ was previously known as Aerohive Networks, Aerohive HiveManager, HiveManager, ExtremeCloud .

Buyer's Guide

Download the Network Management Applications Buyer's Guide including reviews and more. Updated: January 2022

ExtremeCloud IQ Customers

Henry Ford Health System, Baltimore Ravens, Brandili, Federal University of Alagoas, CEDAE, Caxias do Sul, UNISC Concurrency, CenturyLink Field, Louisiana College, Cricket Tasmania Stadium, Moscow Internet Exchange

ExtremeCloud IQ Video

ExtremeCloud IQ Pricing Advice

What users are saying about ExtremeCloud IQ pricing:
  • "It is costly as compared to Meraki, Aruba, Juniper, and Cisco. Cloud IQ is an enterprise solution, whereas Meraki is specifically a single solution."
  • "It is not the cheapest product but I think that the price is reasonable because you get a lot of support of it's needed."
  • "I did a multi-year license. It was a three-year license. It compares well with others in terms of the price. It is about a hundred dollars per year on a three-year scale."
  • ExtremeCloud IQ Reviews

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    Kamlesh Ridhorkar
    Sr. Solution Architect at a tech vendor with 501-1,000 employees
    Reseller
    Top 5
    A perfect solution that provides good performance and throughput and lets you do almost everything
    Pros and Cons
    • "What our customers like the most is that this device is so rugged. It has very good performance and throughput. Its console is very easy to use and has many features, which makes it different from its competitors. Cloud IQ has all the features built into the console, whereas other solutions require you to integrate multiple solutions with their consoles. You don't need to add anything extra with Cloud IQ. With this single solution, you can do almost everything."
    • "Its price could be lower. It is a simplified solution, but it has price challenges. It is costly as compared to other solutions. It has almost everything. The only thing is that MAC is not possible on the cloud, and it has to be on-premises."

    What is our primary use case?

    We sell this solution to customers. In terms of deployment, some customers require an on-premise solution, and some are okay with the cloud solution. It is a mix of both environments. We provide the latest version of this solution.

    What is most valuable?

    What our customers like the most is that this device is so rugged. It has very good performance and throughput. 

    Its console is very easy to use and has many features, which makes it different from its competitors. Cloud IQ has all the features built into the console, whereas other solutions require you to integrate multiple solutions with their consoles. You don't need to add anything extra with Cloud IQ. With this single solution, you can do almost everything.

    What needs improvement?

    Its price could be lower. It is a simplified solution, but it has price challenges. It is costly as compared to other solutions. 

    It has almost everything. The only thing is that MAC is not possible on the cloud, and it has to be on-premises.

    For how long have I used the solution?

    I have been using this solution for approximately one and a half years.

    What do I think about the stability of the solution?

    It is a very stable solution.

    What do I think about the scalability of the solution?

    It is very much scalable. It supports more than 100K access points in one console.

    How are customer service and technical support?

    We got good support from them.

    How was the initial setup?

    It has a very straightforward setup. There is not much to do. We just have to configure the console. That's it.

    The deployment duration depends on the configuration that a customer wants, such as how granularly they want to configure the policies and whether they want to configure it as a WiFi. It is a cloud-based solution, so it generally doesn't take long. If you want to connect the API and make it live, it is a one-day job. Once you configure the controlled access, the API will connect to it, and you have to just push the policy on that API.

    What's my experience with pricing, setup cost, and licensing?

    It is costly as compared to Meraki, Aruba, Juniper, and Cisco. Cloud IQ is an enterprise solution, whereas Meraki is specifically a single solution.

    What other advice do I have?

    I would definitely recommend this solution. It is very good and stable. You don't have to go with multiple consoles and their integration. 

    I would rate ExtremeCloud IQ a ten out of ten. It is a perfect solution.

    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
    Senior Pre-sales consultant at Businesscom BV
    Reseller
    Top 10
    Professional support, scales well, simple to use, and suits many needs for many customers
    Pros and Cons
    • "The support organization behind this product is extremely professional."
    • "Having a wizard for customers who are just starting might be helpful."

    What is our primary use case?

    We are a distributor and ExtremeCloud IQ is one of the products that we have experience with. It is primarily used by bigger companies in industries such as healthcare.

    What is most valuable?

    The support organization behind this product is extremely professional.

    This is a product that suits the many needs of many customers.

    We are happy with the interface.

    What needs improvement?

    First time users may find it difficult to get going into the right direction. After registering for a new CloudIQ, where to start. Some guidance would be helpful.

    For how long have I used the solution?

    I have been working with ExtremeCloud IQ for two years.

    What do I think about the stability of the solution?

    It's extremely stable. Most of the time, it works like a charm.

    What do I think about the scalability of the solution?

    This is a very scalable product. It works fine with two or three access points, but also in an environment where you have hundreds or even thousands of them.

    How are customer service and technical support?

    We have had no issues with technical support.

    How was the initial setup?

    The initial setup is straightforward. If you want to have a straightforward network, it's extremely simple to set up.

    What's my experience with pricing, setup cost, and licensing?

    It is not the cheapest product but I think that the price is reasonable because you get a lot of support of it's needed. This is a professional access point.

    Which other solutions did I evaluate?

    There are many alternatives that we evaluated, and we chose ExtremeCloud.

    What other advice do I have?

    Overall, we are definitely satisfied with this product. They are well ahead of what I want to see. Sometimes, when I think that a new feature might be nice, it's there already.

    My advice for anybody who is looking at this product is that there may be a small barrier to getting started, but just jump over it and you will definitely be surprised by the simplicity of the whole product.

    The autopilot version of Cloud IQ is coming, and it has a lot of artificial intelligence in it. It will handle jobs that the normal IT person does. You can just leave it alone, close the door and throw away the key.

    I would rate this solution a ten out of ten.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: My company has a business relationship with this vendor other than being a customer: Distributor
    Find out what your peers are saying about Extreme, Cisco, IBM and others in Network Management Applications. Updated: January 2022.
    564,643 professionals have used our research since 2012.
    Jon Rauer
    CIO at a construction company with 11-50 employees
    Real User
    Top 20
    Very stable and easy to configure and deploy
    Pros and Cons
    • "Its configuration and deployment are the most valuable."
    • "They can improve just the onboarding process. More user information about the introduction to the product would be helpful. It would be good if they have a better user introduction to the new product because it is different than the prior version."

    What is our primary use case?

    We use it for general business.

    What is most valuable?

    Its configuration and deployment are the most valuable.

    What needs improvement?

    They can improve just the onboarding process. More user information about the introduction to the product would be helpful. It would be good if they have a better user introduction to the new product because it is different than the prior version.

    For how long have I used the solution?

    I have been using ExtremeCloud IQ for six months. I have used its prior version in my previous company.

    What do I think about the stability of the solution?

    It is very stable.

    What do I think about the scalability of the solution?

    I don't know about scalability at this point. Right now, it is just 5,000 square feet with two nodes.

    How are customer service and technical support?

    I haven't had any reason to contact them.

    How was the initial setup?

    Once I figured it out, it was easy. There is an actual deployment interface, and if you can find this deployment interface when you first log into the application, it helps to speed up the deployment.

    What about the implementation team?

    I implemented it myself. It was quick after I figured out the interface.

    What's my experience with pricing, setup cost, and licensing?

    I did a multi-year license. It was a three-year license.

    It compares well with others in terms of the price. It is about a hundred dollars per year on a three-year scale.

    What other advice do I have?

    I would recommend taking a positive look at it. It has been a great product. I have used its prior version and never had any complaints with it.

    I would rate ExtremeCloud IQ a nine out of ten.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    Olivier Regal
    Account Manager at Securelink NV
    Real User
    Top 20
    It's unified dashboard offers great visibility of performance, so you can get the info you need with a few clicks

    What is most valuable?

    I like ExtremeCloud IQ's unified single-pane-of-glass dashboard. It offers a lot of visibility of performance, and it's great for troubleshooting. You don't have to go to 55 different places. You can get the information you need with just a few clicks.

    What needs improvement?

    ExtremeCloud should invest in an SD-WAN solution or integration with SD-WAN.

    For how long have I used the solution?

    We've been using ExtremeCloud IQ for three years. 

    What do I think about the stability of the solution?

    ExtremeCloud IQ is a cloud platform, so it's always on.

    What do I think about the scalability of the solution?

    ExtremeCloud IQ is an enterprise solution, so we have customers with hundreds of sites. It's definitely scalable. 

    What other advice do I have?

    What is most valuable?

    I like ExtremeCloud IQ's unified single-pane-of-glass dashboard. It offers a lot of visibility of performance, and it's great for troubleshooting. You don't have to go to 55 different places. You can get the information you need with just a few clicks.

    What needs improvement?

    ExtremeCloud should invest in an SD-WAN solution or integration with SD-WAN.

    For how long have I used the solution?

    We've been using ExtremeCloud IQ for three years. 

    What do I think about the stability of the solution?

    ExtremeCloud IQ is a cloud platform, so it's always on.

    What do I think about the scalability of the solution?

    ExtremeCloud IQ is an enterprise solution, so we have customers with hundreds of sites. It's definitely scalable. 

    What other advice do I have?

    I rate ExtremeCloud IQ eight out of 10. If you're using Cisco, switch to ExtremeCloud IQ. It's a thousand times better.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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