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Edgeverve AssistEdge Cloud RPA OverviewUNIXBusinessApplication

Edgeverve AssistEdge Cloud RPA is #26 ranked solution in best RPA tools. IT Central Station users give Edgeverve AssistEdge Cloud RPA an average rating of 6 out of 10. Edgeverve AssistEdge Cloud RPA is most commonly compared to Microsoft Power Automate:Edgeverve AssistEdge Cloud RPA vs Microsoft Power Automate. The top industry researching this solution are professionals from a computer software company, accounting for 39% of all views.
What is Edgeverve AssistEdge Cloud RPA?

Speed-up your business process automation capabilities with AssistEdge Cloud RPA, a platform proven to deliver faster, reliable and accurate automation programs for enterprises. AssistEdge Cloud RPA focuses on deploying streamlined, secure, scalable and flexible automation solutions for enterprises. It accelerates time-to-value through AssistEdge RPA and industry-leading RPA delivery capability, coupled with Cloud efficiency.

Buyer's Guide

Download the Robotic Process Automation (RPA) Buyer's Guide including reviews and more. Updated: November 2021

Edgeverve AssistEdge Cloud RPA Video

Edgeverve AssistEdge Cloud RPA Reviews

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TB
Senior Director at a tech services company with 51-200 employees
Real User
Top 20
Stable with good cross-integration between modules, but the training needs to be improved

Pros and Cons

  • "I would say that the cross-integration between different modules, such as between the OCR, RPA, and ML, is the most valuable feature."
  • "Better training and better accessibility of the tools are the things that need to be improved."

What is our primary use case?

I am an RPA developer and I also teach it at the local university. I use a variety of RPA products, and the Edgeverve AssistEdge Cloud RPA is one that I have experience with.

What is most valuable?

EdgeVerve is a bit like Appian, where they have full suites that have a great deal of functionality. I would say that the cross-integration between different modules, such as between the OCR, RPA, and ML, is the most valuable feature.

What needs improvement?

The training needs to be improved. It is all about having comprehensible training, which is a big benefit to UiPath. This is what has allowed me to teach RPA to other people. Better training and better accessibility of the tools are the things that need to be improved.

For how long have I used the solution?

I have worked with Edgeverve AssistEdge Cloud RPA for a couple of years, although not extensively.

What do I think about the stability of the solution?

I haven't found any issues with stability. These solutions have small footprints.

What do I think about the scalability of the solution?

I have not used EdgeVerve enough to comment on scalability. There is certainly reusability that you're building into the design process, but as far as having any other orchestration layer and really putting it to the test, I don't know enough about it.

How are customer service and technical support?

Technical support seems to be adequate. I've never had a problem with them.

Which solution did I use previously and why did I switch?

We mainly use UiPath as our RPA platform.

I have looked at several other solutions that include the bigger ones, Blue Prism, and Automation Anywhere. We have experience in developing bots in all three of these.

It is difficult to move from UiPath to EdgeVerve when UiPath is so good at getting people in the door. They've got a great ecosystem and a great training model. Every other system is more challenging to use.

To get an EdgeVerve license, for example, you need to have an NDA in place to use it. Blue Prism is even worse, although, with them, you just have to pay more money.

By not democratizing the software and the way to utilize it, smaller companies like EdgeVerve and even Blue Prism, to a certain extent, have suffered in terms of growth.

The three leaders at the top do a pretty good job. Outside of workflow, they do a pretty good job, and that's why the customers buy, so you have to be strong on those.

As far as the tools are concerned, RPA is RPA, and everybody generally does it in the same way. What is probably going to start distinguishing between products is the use of AI. When AI really overtakes the selectors for RDA, robotic desktop automation, when you have to really rely on the backdrop of the DOM to get at the element, the use of AI and more efficient on-prem AI solutions is going to really make that a better experience. The on-premises distinction is important because there's latency when you hit the cloud.

Ultimately, to me, the toolsets are all the same. Drag and drop, the ability to create custom activities in terms of creating your libraries, and that kind of thing, they're all there.

This past year has been ridiculous in terms of how all of the tools have progressed. What they were a year ago versus what they are today, is a considerable and significant difference. For example, I have totally redesigned my solutions and architectures over the past year.

Which other solutions did I evaluate?

Time-permitting, we are in the process of researching Pega and Appian.

What other advice do I have?

The suitability of the RPA solution that you choose often depends on the application or the industry that it is being used in. When you look at reports on where certain products are being used, you can start to see that a lot of these platforms have niches, and it is for a good reason. That is also why developers should be familiar with more than one type of RPA product.

I would rate this solution a six out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner