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Documentum xCelerated Composition Platform OverviewUNIXBusinessApplication

Documentum xCelerated Composition Platform is #30 ranked solution in BPM Software. IT Central Station users give Documentum xCelerated Composition Platform an average rating of 8 out of 10. Documentum xCelerated Composition Platform is most commonly compared to Appian:Documentum xCelerated Composition Platform vs Appian. The top industry researching this solution are professionals from a computer software company, accounting for 36% of all views.
What is Documentum xCelerated Composition Platform?
EMC Documentum xCelerated Composition Platform (xCP) improves how you build applications. As a dynamic composition platform, xCP combines integrated technologies and prebuilt components with graphical modeling and configuration tools to emphasize composition and configuration over custom coding.
Buyer's Guide

Download the Business Process Management (BPM) Buyer's Guide including reviews and more. Updated: November 2021

Documentum xCelerated Composition Platform Customers
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Documentum xCelerated Composition Platform Reviews

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SamyEwais
Manager, ECM Implementation at International Turnkey Systems - ITS
Real User
Top 5
Documentum Enterprise Content Management (ECM) and xCelerated Composition Platform (xCP)

Pros and Cons

  • "The most valuable feature is that it's a central repository for everything, whether it's videos, documents, Excel sheets, etc."
  • "The vertical application could be improved."

What is our primary use case?

I work as a manager for professional services implementation and Documentum Implementation engineer, we are partner with Dell EMC for Documentum Platform. We provide professional services to our customers, mainly government entities, implementing the product on-premises.

Our primary use case is generally twofold: Enabling our clients to have one repository, a centralized system, for all types of documents - PDFs, Word documents, and scanned images. And secondly, enabling document sharing between teams while maintaining security. 

There's also the addition of the high volume batch scanning of the Captiva module which is a smart automated capture solution with image enhancements, indexing, utilizing OCR technology to identify document types. Each document is linked to specific metadata for business information, extracting and indexing, raising the texture of the scanned image, and auto-indexing the business fields, which is then integrated automatically to the ECM repository.

We utilize XCP, the xCelerated composition platform to develop business applications, supporting case management solutions for our customers, and also automate work review, approvals and specific business processes.

What is most valuable?

The most valuable feature is that it's a central repository for everything, whether it's videos, documents, Excel sheets, etc. Building on top of the document platform means business applications can share and integrate with this repository. Although everyone has their own local disk with many documents these days, there's a need to have one single repository, one source of truth so you know you have the latest version, including comments, earlier versions, approvals, history, audit trail, etc., everything related to that document management platform. 

What needs improvement?

I think the vertical application could be improved. The integration with business applications means that sometimes the end-user, for example, the finance person, wants to see the scanned copy from inside the SAP form, or from inside the Oracle form and although Documentum claims it, it's not simple because integration between the ERP business applications and Documentum doesn't work so well.

If I'm searching for a certain transaction in the business application form and I want to see the attachments, the original scanned copy of the invoice, or the PO without the need to have another interface to login and search for a document, I want to be able to click on some sort of customized button or something to retrieve the attachments or the related documents from inside the ERP business application interface.

When it comes to additional features, OpenText announced that they are working to develop new modern web interface that will allow integration with Documentum repository as a backend. This was a concern because other competitors have a GUI, an outstanding user experience. It's a little slow now with OpenText, but if they release this in the coming two quarters, it would be great.

For how long have I used the solution?

We've been using the product for 14 years. 

What do I think about the stability of the solution?

It's a very stable product, one of the leaders in the market.  

What do I think about the scalability of the solution?

The product is very scalable. 

How are customer service and technical support?

When Dell EMC had the technical support, it was better in terms of response and resolution. After the acquisition of Documentum from Dell EMC to OpenText the support became not as good in terms of responses and resolutions. I believe OpenText is working to enhance it in the coming years.

Which solution did I use previously and why did I switch?

We started with Documentum, the enterprise content management platform. Recently, we have been involved with two or three projects using IBM Filenet, a competitor to Documentum and we had a small to medium-size customer requiring an open source for archiving or document management, so we utilized Alfresco Community Edition.

How was the initial setup?

The initial setup is simple. There is a lot of documentation and we have our own procedures for installation based on individual architectural requirements. Deployment time really depends on the environment. If it's only Documentum that's quite a quick process, but if it's the whole bundle with Documentum Engine Xplore, CPS, then it can take three days and if you're adding extras on top of this then it will take longer. Deployment usually requires one or two people. 

What's my experience with pricing, setup cost, and licensing?

Governments organizations don't pay an annual cloud subscription licensing fee, most licenses for government organizations are perpetual.

What other advice do I have?

The architecture of Documentum is outstanding compared to other solutions like FileNet and Alfresco. However, IBM's revamp of FileNet to reposition it might make a difference. They have a complete bundle now for Digital Business Automation (DBA). All types of tasks, content management, data capture, and workflow automation solutions are already bundled out of the box and integrated.

People should be aware that the learning curve is steep. It's best to have an expert carry out the architecture and configuration implementation because it contains lots of modules, so it needs expertise. 

I would rate this product an eight out of 10. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Certified Business Partner
Romas Bunevicius
Director of Business Development at proit
Reseller
Top 20
The metadata helps you retrieve and manage all the documents in your databases

Pros and Cons

  • "Two things are excellent in Documentum. One is business process management. The other is its support for metadata."
  • "In BPM could be better. Its GUI needs the ability to build more rules. This is a crucial feature. For example, OpenText has some products that allow you to control your checks, invoices, and so on. They have exciting approaches to converting pictures to text, but the tool for business process management isn't easy to use. The GIU is not so good."

What is our primary use case?

I work at a software development company. We only have about a hundred employees, so we are not big enough to use Documentum ourselves. Instead, we are developing a solution based on it. We are developing the new version of a court case management system, which is a national scale project. 

You need a BPM solution if you are working with court cases files. It's essential to develop the method description for the document data. It is also necessary to implement business process management, and Documentum is pretty good for that.

And for development, we have a team of nearly 10 people. For support, we have one or two.

What is most valuable?

Two things are excellent in Documentum. One is business process management. The other is its support for metadata. You can add metadata to just about any file. The metadata helps you retrieve and manage all the documents in your databases, including your multimedia files. 

What needs improvement?

In BPM could be better. Its GUI needs the ability to build more rules. This is a crucial feature. For example, OpenText has some products that allow you to control your checks, invoices, and so on. They have exciting approaches to converting pictures to text, but the tool for business process management isn't easy to use. The GIU is not so good.

What do I think about the scalability of the solution?

In terms of scalability, Documentum is a very good product. It's scalable, flexible, and reliable. Our national card system has more than 30,000 users, of which about 6,000 are highly active.

How was the initial setup?

Setting up Documentum is quite complex and hard to understand. You need someone who has experience with the solution.

What's my experience with pricing, setup cost, and licensing?

The price of Documentum could be lower. It's quite high compared to its competitors.

What other advice do I have?

I would rate Documentum nine out of 10. I wouldn't say 10 because it can always improve.

Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
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Salih çakır
Developer at Halkbank
Real User
Top 20
Good accelerated platform but it uses a lot of CPU and RAM

Pros and Cons

  • "The most valuable feature is the management."
  • "They should develop something so that bugs don't happen in our project. We make changes manually and some bugs happen."

What is most valuable?

The most valuable feature is the management. I like the accelerated platform but it uses a lot of CPU and RAM. 

It is easy to develop a VPN and UI.

What needs improvement?

In terms of improvement, we have had bugs with version 2.2. They should develop something so that bugs don't happen in our projects. We make changes manually and bugs happen. 

For how long have I used the solution?

I have been using this solution for six years. 

What do I think about the scalability of the solution?

It is easy to expand. We store many workflows in it and we are going to expand the project after the next upgrade to include all of our workflows. 

There are around 5,000 uses but after the upgrade, it will be closer to 20,000 users.

How are customer service and technical support?

We get our support from a partner, not from them directly. I don't like the consultancy, they don't have a lot of experience but they sell this solution. The support needs to be better. 

How was the initial setup?

The installation is easy. 

What other advice do I have?

I would rate it a seven out of ten. 

They should improve the licensing model. We can't get to a license agreement, they recommend a certain license but I don't think we need everything. The licensing model should be more clear.

Disclosure: I am a real user, and this review is based on my own experience and opinions.