I work as a manager for professional services implementation and Documentum Implementation engineer, we are partner with Dell EMC for Documentum Platform. We provide professional services to our customers, mainly government entities, implementing the product on-premises.
Our primary use case is generally twofold: Enabling our clients to have one repository, a centralized system, for all types of documents - PDFs, Word documents, and scanned images. And secondly, enabling document sharing between teams while maintaining security.
There's also the addition of the high volume batch scanning of the Captiva module which is a smart automated capture solution with image enhancements, indexing, utilizing OCR technology to identify document types. Each document is linked to specific metadata for business information, extracting and indexing, raising the texture of the scanned image, and auto-indexing the business fields, which is then integrated automatically to the ECM repository.
We utilize XCP, the xCelerated composition platform to develop business applications, supporting case management solutions for our customers, and also automate work review, approvals and specific business processes.