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Dell EMC ProtectPoint OverviewUNIXBusinessApplication

Dell EMC ProtectPoint is #47 ranked solution in best Backup and Recovery Software. IT Central Station users give Dell EMC ProtectPoint an average rating of 8 out of 10. Dell EMC ProtectPoint is most commonly compared to Dell EMC NetWorker:Dell EMC ProtectPoint vs Dell EMC NetWorker. The top industry researching this solution are professionals from a computer software company, accounting for 43% of all views.
What is Dell EMC ProtectPoint?
Dell EMC ProtectPoint technology provides up to 20x faster, more efficient backup and 10x faster recovery while eliminating the backup impact on application servers. By integrating primary storage and industry leading protection storage, ProtectPoint reduces cost and complexity by eliminating traditional backup applications while still providing the benefits of native backups. Overall, ProtectPoint provides the performance of snapshots with the functionality of backups.
Buyer's Guide

Download the Backup and Recovery Software Buyer's Guide including reviews and more. Updated: November 2021

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Dell EMC ProtectPoint Reviews

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Muhammad Sharfuddin
Solution Architect & Technical Team Lead at NDS
MSP
Top 5
The programs are excellent and the technical support is very good

Pros and Cons

  • "One of the features I find most valuable, is the good technical support."
  • "The interface and documentation need to improve."

What is most valuable?

One of the features I find most valuable is the good technical support. 

What needs improvement?

To be honest, I don't have anything that needs improvement because I have a vendor that procures and repairs those products. The VMware is pretty standard and the programs are excellent. 

Sometimes I find that the interface is not as good as it should be. Web-based interfaces are much easier and lightweight to work with. So there are some improvements in the aesthetics that need to be done. But for the price you pay, they are all just fine as they are. 

Most people don't use the backup solution from Dell that much. They mostly use Veeam and other backup solutions, so perhaps the backup is too complicated. The developers might consider making the backup feature more user-friendly in the next version of the program. The documentation can also be improved. 

For how long have I used the solution?

I have been using Dell EMC ProtectPoint for about eight months now.

What do I think about the stability of the solution?

The program is stable.

What do I think about the scalability of the solution?

Dell EMC ProtectPoint is scalable enough for my professional level. 

How are customer service and technical support?

The technical support is very good.

What's my experience with pricing, setup cost, and licensing?

VMware has a reputation for quality, so they are a bit expensive. But you get security for the price, and I also believe the licensing fees differ from region to region. They have different policies for specific regions. 

What other advice do I have?

I will rate this program a nine out of ten. I believe that there is always room for improvement, so honestly, I can even give them a ten! But sometimes I don't find any comparative issue that I would recommend to improve. Perhaps the documentation can be better, but that is not a big issue. Though they have very good explanative documentation, I have found better documentation from competitors. The technical documentation has improved lately but I have seen same product vendors' documentation being better and much easier to understand than the Dell's documentation.

I would absolutely recommend this solution to others. Since I started working with Dell a few months ago, I have found that the solution is very strong. It comes from the EMC portfolio.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
UQ
Sr. Manager at a energy/utilities company with 10,001+ employees
Real User
Top 20
Speedy and easy setup but it needs to mature

Pros and Cons

  • "The speed and the ease of the initial setup are both good. It is not complex."
  • "The product has to be more mature, like to be another six to eight months on the market. A lot of maturity needs to be incorporated."

What is our primary use case?

Our primary use case is for the power backup.

What needs improvement?

One way this solution could be improved is if they could come up with better options to migrate.

As for what could be included in the next release, we have shared a couple of points with them. First, the account should be more in balance and coordinated with us. They already communicated to our project management team that they are going to implement some of these features.

I would definitely recommend this solution. But as time goes on and new features are getting added the product will be more comprehensive.

For how long have I used the solution?

I have been using this solution for about six months.

What do I think about the scalability of the solution?

Regarding the scalability, it's too early to know, but it's looking good.

How was the initial setup?

The speed and the ease of the initial setup are both good. It is not complex.

What other advice do I have?

On a scale of one to ten I would rate it a six. Not a ten because the product has to be more mature, like to be another six to eight months on the market. A lot of maturity needs to be incorporated.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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